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Elizabeth DeHaven

1521 Parsons Avenue

Campbell, CA 95008
(408) 833-4222

To utilize my Recruitment and Human Resource Management skills to aid in buildin
g a successful and healthy organization.
a Over 10 years of direct experience in Recruitment and Human Resources Manageme
a Ability to manage full life-cycle recruitment process
a Profit and loss responsibility for three regional offices
a Knowledge of payroll processing and workeras compensation processes
a Exceptional verbal, written and interpersonal communication skills
a Experience in developing training, compensation, and benefit programs
a Ability to forge and maintain strategic business partnerships
a Knowledge of EEO, ADA, and federal and state employment laws
a Experience working with government contracts
a FBI aSecreta clearance (inactive)
a Knowledge of software development process
a Proficient with MS Office Suite programs and Mac OS X applications
Recruiting and HR Management Experience
Recruiting Specialist, Podicom, Inc., Los Gatos, CA (Contractor)
Sourced and prepared candidates for an IT staffing firm. Assisted in screening
and pre-qualifying engineers and mid-level management candidates for placement.
Responsible for coordinating interviews between potential candidates and manage
ment. Aided in successfully placing qualified candidates at hi-tech firms, such
as Netflix, Yahoo!, and VM Ware.
Office Manager, Talent Tree, Inc./ITT Staffing, Charlotte, NC (Contractor)
5/95 - 10/95
Hired to create and develop a Talent Tree Satellite office in the Charlotte, NC
area. Responsible for all aspects of building a successful and autonomous staff
ing office. Built a profitable client base, established a full range of employa
ble candidates and developed processes to recruit, screen, and train an employee
Office Manager, Talent Tree, Inc., Rosemont, IL
3/87 - 5/92
Coordinated outside sales staff, managed direct reports, and maintained temporar
y work force. Primary contact for Sprintas Customer Service staffing needs on a
n exclusive basis. Handled all aspects of recruiting, screening and training te
mporary work force. Trained inside staff, handled payroll and workeras compensa
tion claims. Established a comprehensive office procedures manual which include
d guidelines for career development, cross-training of all temporary workers and
in-house staff. Handled client needs, concerns and complaints in a fair and ex
pedient manner. Winner of aOutstanding Achievementa award for maintaining the h
ighest gross margin profit bookings of all surrounding regional offices.
Assistant to the Vice President, Temporary Division, Zip Temporary Services, Wes
t Los Angeles, CA
10/84 - 2/87
Liaison between the vice presidentas office, corporate headquarters, and five re
gional staffing offices, covering Los Angeles, Orange, and Pasadena counties. C
oordinated and facilitated training to sales staff and regional office managers.
Responsible for editing, producing, and delivering marketing and support mater
ials to all offices. Tracked and summarized weekly and quarterly financial repo
rts. Vetted sales commission submissions and bonus incentive calculations. Bec
ame sole supervisor of government contracts requiring an FBI security clearance
to the aSecreta level.
Technical Writing and Related Experience
Independent Contractor, Technical Writing, Silicon Valley
Experience with writing product installation manuals, corporate marketing materi
als and technical white papers. Working knowledge of intranet aHelpa software d
evelopment, and the product marketing process. Employed by Fujitsu, Cadence Des
ign, and Sun Microsystems.
Technical Writer/Software Developer, IT Global Aviation, Saratoga, CA
Developed a comprehensive, concise and interactive ahelpa program to complement
and support an airline management relational database system. Responsibilities
included evaluating and adapting the help program as it was being created and en
suring its efficacy. Dealt directly with software engineers and management tea
m to keep software releases current and well integrated into the help program.
Compiled and linked updates to the main relational database & responsible for up
loading files to management team and airline industry clients.
Sign Language Instructor, Los Gatos Community Education and Recreation, Los Gato
s, CA
2000-March, 2007
After completing 2 semesters of American Sign Language and teaching my own child
ren to sign, I developed two aSign with your Babya classes. Created a comprehe
nsive curriculum which included parental teaching methods, visual aids, and song
s for children that incorporated learned signs. Developed and published two boo
ks to accompany a beginning and an advanced class.
System Analyst, IT Global Aviation, Saratoga, CA
This temporary position had the responsibility of analyzing the developed softwa
re as well as testing and debugging and documenting same. In addition to these
duties, I was responsible for general office management such as, invoicing, payr
oll, hiring employees, and general organization functionality.
U.S. Department of Commerce, Census Bureau, San Jose, CA
As a temporary Field Enumerator for the U.S. Census Bureau, I was trained to col
lect specific and detailed information on households that did not submit their C
ensus forms in a timely manner or neglected to file the form entirely. The posi
tion required me to exercise my courtesy, discipline, interpersonal skills and t
enacity; all with a healthy sense of humor.
DeAnza College, Cupertino, CA (currently enrolled)
San Jose State University, San Jose, CA
Columbia College Chicago, Chicago, IL
References available upon request