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Amberton University, Garland, TX - M.A. Professional Development, 1999

Texas A&M University, Commerce TX- B.S. Speech Communication, 1995
Professional Experience
Development Coordinator 2009 - Present
U.S. Figure Skating
*Assist Director of Development and Development Manager with developing existing
and new donors through appropriate plans and methods, and work as a relevant in
ternal liaison, to optimize quality of service, development growth, and donor sa
*Coordinate and manage scholarships working with funders and selection committee
s, accounts payable and recipients. Advertise scholarships' application periods
, verify applications completion and applicant eligibility, provide selection co
mmittees with documentation and reporting, notification of awards, tracking of a
cceptance by recipients and ensuring scholarships are distributed in a timely ma
nner. Respond to and follow up on donor and grant applicant inquiries.
*Create and maintain development forms using Formsite for various events and pro
jects. Track responses and payments providing regular updates to the Director a
nd Development Manager, other staff and committees when applicable.
*Record, analyze, monitor, and provide monthly reports on development activities
and achievements within agreed formats and timelines (number of gifts, rate of
participation, average gift...)
*Manage Gift Societies and donor recognition benefits. Provide comprehensive li
st of donors by giving levels for publishing annually in the Honor Roll of Donor
Executive Administrative Assistant
U.S. Figure Skating 2007-2009
*Provide executive-level administrative support to the Executive Director, Assoc
iate Executive Director, Sr. Director of Development, Development Manager, Board
of Directors and three committees, with a demonstrated ability to improvise, im
prove procedures, and meet demanding deadlines.
*Assisted Sr. Director of Development with annual giving campaign, event plannin
g, and processing donations.
*Process expense reports, type correspondence and emails.
*Liaison between all impacted departments to ensure proper communications and re
porting practices.
*Plan and coordinate organizational functions, and develop presentations for rel
ated on-site and off-site meetings.
*Boosted staff morale and improved teamwork by organizing staff functions and be
ing accessible after hours and on weekends.

Office Manager 2005-2007

Brown & Brown Financial Services; Dallas TX
*Searched, Interviewed, and Trained Successor
*Research and Business Development.
*Portfolio Monitoring/Account Reconciliation.
*Coordinate check requests.
*Process IRA distributions.
*Consolidate investor portfolio information, generate and distribute quarterly r
*Liaison for clients and de-conflict Clearing House technical issues.
*Regulate mutual fund sales data, prospectuses, and Advisor material.
*Executive support, including documenting and proofreading correspondence, and s
ales material; and customer follow-up.
*Monitor general operations involving office equipment and supplies.
*Spearheaded client/customer appreciation program.

Contractor - Executive Admin., Marketing Assistant 2001-2005

Dallas, TX
Executive Administrative Assistant
*Direct report to President and Executive Management in contracted government or
*Processed written correspondence.
*Coordinated meetings.
*Prepared travel arrangements.
*Other miscellaneous duties.
*Marketing Assistant
*Maintained and synchronized client database, with multi-functional systems
*Organized and distributed Marketing resources
*Collaborated event planner Holiday Open House with an outside charity fundraise
r. Provisions included full concierge services.
*Scheduled and arranged full executive travel plans.
Adjunct Faculty
Pikes Peak Community College
Colorado Springs, CO - Summer 2000
*Provided collegiate instruction in interpersonal communications to non-traditio
nal students. Studies included developing communication skills in social, famil
y, and workplace settings.
Business Analyst
Nortel Networks
Richardson, TX - 1996 - 2000
*Researched and compiled technical documentation for engineer reference.
*Provided weekly, monthly and quarterly performance analyses to multi-level mana
gement teams.
*Project manager for improving engineering procedures in engineering operation
Call Center Engineer
*Facilitated communication between field personnel and office engineers
*Monitored technical documentation for field personnel
*Processed installation material for field personnel
*Project Facilitator at installation sites for onsite training

Areas of Effectiveness:
*Designed Task Analysis for plans and objectives with management.
*Identified morale issues and spearheaded team-building exercises.
*Bridged communication gaps between personnel and management.
*Positive attitude and outlook.
*Effective team player and able to work independently.
*Computer skills: Proficient in Microsoft Word, Excel, PowerPoint, Works, Outloo
k, Outlook Express, Lotus Notes, Centerpiece, ACT!, Access, Publisher, Internet,
Adobe Acrobat, Lotus, SABIL, familiar with Macintosh.
*Detail-oriented and analytical; able to see the whole picture.
*Well organized; able to work with little or no supervision.
*Ability to master new skills, concepts and ideas quickly.

References available upon request