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JAMES P.

WAREHAM
8226 Hadley Street
Overland Park, KS 66204
913-530-8586
jw8403d4@westpost.net

PROFESSIONAL SUMMARY
Resourceful, results-driven Sales
Compensation/Database/Financial Analyst with 10+ years
experience supporting sales growth and increasing efficiency
by conducting research and developing databases,
spreadsheets, queries, macros and reports for leading firms
(Embarq, Nortel Networks, Sprint/Nextel, SprintPCS, Sony).
Career highlights include resolving complex sales
compensation plan problems for Embarq, ensuring seamless
Sprint service for the SuperBowl in Miami for Nortel
Networks and as Financial Analyst with Sprint/Nextel for 6
years, partnering with Sales to identify/expand the Sprint
dealer network and supplying Sales Managers with detailed
reports on sales results. Acquired in-depth knowledge of
the sales compensation and commissions process through audit
activities, PC-based models and trend analysis. Currently
completing Bachelor's degree (2011).
* Demonstrated sales/business acumen with ability to
accurately assess technical challenges and transform
creative ideas into workable solutions.
* Continuously seek innovative ways to improve operation
productivity, through the introduction of new technologies,
systems, methods and controls.
* Highly skilled at customizing documentation and
presentations to effectively communicate with diverse
audiences and all levels of end-users.
* Outstanding relationship builder, partnering with
sales/business leaders to achieve common goals. Understand
the importance of a technician in sales campaigns.
TECHNICAL SKILLS
DEVELOPMENT: SQL Queries, Visual Basic
DATABASES: MS Access, Oracle, Essbase
PLATFORMS: Windows
SOFTWARE: Word, Excel, PowerPoint, PeopleSoft, efax
PROFESSIONAL CERTIFICATIONS
A+

PROFESSIONAL EXPERIENCE
INDEPENDENT CONSULTING, Overland Park, KS; 05/2008 - Present
ANALYST/CONSULTANT; 1+ year
Partial Client List: Wareham Company, TASTE Restaurant,
multiple individual clients
Provide analytical consulting services to small businesses
and technical support services to individual clients while
attaining A+ Certification. Set up new systems, troubleshoot
older systems and upgrade systems for more efficient
performance. Also advise clients on system security
measures.
EMBARQ, Overland Park, KS; 02/2007 - 07/2008
ANALYST, SALES COMPENSATION; 1 year 5 months
Proactively researched problems with incentive compensation
plans/statements for third party sales agents and developed
corrective action plans. Ensured accuracy of sales payments
by auditing payroll spreadsheets monthly, developing PC-
based models and performing trend analysis through multiple
systems.
KEY ACCOMPLISHMENTS:
* Successfully automated a time-consuming reporting
process, using Access and SQL queries.
* Created a users manual for every process and authored
handbook for new hires.
* Formed collaborative relationships with sales managers
at local stores, regularly solicited their feedback, and
drove process improvements based on findings.
* Took initiative to assist another department that was
understaffed.
Environment: Excel, Access, PowerPoint, Word, SQL
NORTEL NETWORKS, Overland Park, KS; 08/2006 - 02/2007
DATABASE ANALYST, RF ENGINEERING GROUP; 6 months
Met challenge of ensuring seamless Sprint service for the
SuperBowl in Miami. Conducted multiple thorough audits on
cell phone towers and manipulated raw data into databases,
graphs and audit reports. Used reports to break down
percentages of dropped calls and deliver stats on calls
made, date tower was integrated and before/after percentages
after integration for comparison to previous year.
KEY ACCOMPLISHMENTS:
* Automated labor-intensive processes to be performed
overnight vs. business hours.
* Updated and maintained Access/other databases and Excel
spreadsheets, many of which were self-created.
* Identified gaps in coverage at cell phone towers and
dispatched technicians to adjust signal strength and
direction.
Environment: Excel, Access, SQL, Word, Oracle, Jmat
SPRINT NEXTEL/SPRINT PCS, Overland Park, KS; 01/2000 -
01/2006
6 years
FINANCIAL ANALYST, S&D FINANCE DEPARTMENT (02/2004 -
01/2006)
Key contributor to sales expansion and company growth, by
conducting extensive research to identify new dealers to
sell Sprint goods and services in their stores. Ran credit
checks, banking checks and evaluated past performance to
approve lines of credit. Delivered comprehensive reports on
all findings in the North Central Region.
FINANCIAL ANALYST, COMMISSIONS DEPARTMENT (01/2000 -
02/2004)
Supported sales teams by driving development of wide array
of databases, spreadsheets, queries, macros and reports
detailing sales results. Held leadership role in department,
cross-training personnel and implementing tools to increase
team efficiency.
KEY ACCOMPLISHMENTS:
* Built databases with information on all third party
retailers and soft copies of credit applications, accessible
by laptops and used by entire team to save time and money.
* Applied knowledge of macros to pull detailed
information for all managers in the field for store
production comparison. Added charts and graphs to view
annual trends.
* Ran 1MM+ queries in SQL in 2004.Developed 15 new
reports using advanced Excel.
* Implemented solutions that reduced the invoicing
process from days to hours, and automatically cleared any
errors coming into the Commissions system.
* Created distribution lists to facilitate weekly mass e-
mailings.
* Trained and mentored staff in accessing/utilizing
databases and writing SQL queries.
* Authored methods/production manual and provided team
with helpful research tools.
* As sole Access, Excel and SQL resource, wrote queries
and built databases and spreadsheets for other departments.
Environment: Excel, Access, SQL, Word, Visual Basic,
PowerPoint, Essbase
PRIOR EXPERIENCE 1995 - 1999
Analyst, Sony
Development Manager, McCullough Development
KEY ACCOMPLISHMENTS:
* Sony: Shipped and billed $MM routers around the world;
created a database to track all shipments each month.
* McCullough: Surveyed new construction sites and oversaw
the building of homes, from start to finish.
VOLUNTEER EXPERIENCE
Volunteer for Harvesters, Habitat for Humanity and local
food kitchen for many years.
EDUCATION
Baker University, Overland Park, KS
B.S., Business Management, expected 2011