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980 Hedges Drive (951) 279-5939 (H)

Corona, CA 92880 (714) 343-7974 (C)
Strategic and tactical Operations professional with track record of success in a
ll facets of operations management by effectively capitalizing on both new and e
xisting opportunities while providing superior customer service and maintaining
positive relationships with staff and suppliers. Key competencies include:
* Materials Control
* Warehouse / Distribution
* Project Management
* Shipping / Receiving
* Customer / Supplier Relations
* LEAN Training
* Quality / Compliance
* Leadership / Team Development
Senior Manager; Material Control, Shipping & Receiving
Managed workforce in all areas of operations including customer inventory, daily
feedback to customers, project management and execution of processes and proced
ures. Instilled an empowered work environment within the operations group and ut
ilized LEAN principles to maintain high standards within the organization.
* Effectively organized daily activities for 15 subordinates in the Material Co
ntrol, Safety, Maintenance, Shipping and Receiving areas.
* Site focal for property, both customer and government owed. Ensured all prope
rty was properly identified and maintained.
* Coordinated and executed processes and systems that ensured availability of m
* Identified potential and actual disruptions to production or supply chain and
developed a resolution plan.
* Ensured compliance to internal and external requirements for company audits.
* Ensured a steady flow of materials to the shop floor to eliminate any work st
* Led team in developing and improving inventory processes through utilization
of Supply Chain techniques.
* Operations Teams implemented/oversaw/documented/maintained improvements such
* Floor Space reduction leading to expansion in productivity
* Reduction in workforce injuries resulting in less work hours lost
* Cost savings due to improved processes which led to bonuses for the employees
* Facilitated introduction of new inventory management techniques and systems i
nto current processes that reduced loss of inventory.
* Worked with customers to ensure on-time delivery of products.
* Served as Auditor for Processes and Procedures to ensure compliancy to ISO 90
01 standards.
* Provided maintenance support and vast supplier/contractor knowledge to succes
sfully relocate 100,000sf facility from Corona, CA. to San Diego, CA.
* Provided LEAN training for workforce that resulted in a reduction of waste th
roughout the site.
THE BOEING CO., Huntington Beach, CA 1987-2008
Materials Management Analyst / Project Management Specialist (2001-2008)
Managed/coordinated/executed processes and systems and monitored customer invent
ory demand and material assets on hand in order to ensure availability of materi
* Ensured compliance to internal and external requirements through training and
* Evaluated effectiveness of processes and provided status reports.
* Led cross-functional teams of 20 employees in developing and improving invent
ory processes.
* Oversaw improvements contributed by the Stockroom, Shipping and Receiving tea
* Worked extensively on Sarbanes-Oxley audit for inventory and receipts.
Michael Chiasson - (714) 343-7974 Page Two
THE BOEING CO. (cont.)
Manager; Shop Floor Control - McDonnell Douglas (1997-2001)
Expedited workload to reduce production delays and meet schedules and interfaced
with customers daily to receive and give product status.
* Led team of five Safety Advocates, utilizing STOP program that reduced injuri
es in the workplace by 75%.
* Initiated training reviews for both Material Handling and Safety resulting in
higher inventory accuracy and less injuries.
* Scheduled transportation, both internal/external to meet customer requirement
s, utilizing Federal Express, DHL, UPS, Orange Courier and Harbor Rail Trucking
for shipping items to other facilities and customers.
* Received shipments and expedited materials as required.
* Monitored and maintained a chemical storage facility and issue necessary prod
uct as needed.
* Conducted training on Ethics, Quality, and ISO 9001 standards.
* Managed tool crib function for manufacturing to maintain the proper flow of p
Manager; Tool Stores and Accountability (1996-1997)
Warehouse Associate; Tool Stores and Accountability (1993-1996)
Production Support Dispatcher/Coordinator/Stockroom Clerk (1987-1992)
Met program schedules by assuring necessary tooling / materials delivery and pro
vided daily status to customers in terms of tooling / material constraints and c
ommitment dates in support of program schedules.
* Successfully organized and completed offload of 10,000 tools for MD-11 progra
m to Italy, plus movement of 100,000 tools to an off-site location for storage.
MA, Organizational Management, University of Phoenix, Irvine, CA
BA, Business Administration/Operations Management, National University, Westmins
ter, CA
Aerospace Production Planning, Quality coursework completed. (Coastline Communit
y College)
Certifications: Blueprint Reading and Structural Assembly, Geometric Dimensionin
Hazardous Materials, Safety Advocate, Clean Room, Stand-up tug and Jack-
stacker, Electro-static Discharge
Training/Workshops/Seminars: Total Quality Management, Ethical Decision Making,
Training Observation Program (STOP), Behavior Observation
Program (BOP), Respirator, Compass Contract, Sarbanes-Oxley
Audit, Total Quality Management, LEAN Manufacturing,
Process-based Management techniques
Security Clearance (expired)
M.R.P. I & II, STC (Special Tool Control) and MAC- PAK inventory control systems
AQS, ISO 9000 / 9001, OSHA
Word, Excel, PowerPoint, Outlook, Access
Oracle, Citrix