You are on page 1of 3

Kris Fluder

368 E. Haver Hill Court

Itasca, IL 60143
Phone: 847-404-7266
NAVTEQ Chicago, IL 6/06 a" 2/1/09

Contracts Business Analyst a" Global Sourcing

Developed a comprehensive Contract Management Process for the Digital Mapping Or
ganization (DMO) to support the Offshore Outsourcing Strategy Development. Man
aged the business relationship by negotiating business agreements and establishi
ng contracts to ensure contract deliverables and requirements were met.
Drafted and approved all Work for Hire and Statement of Work agreements (Consult
ing) for the Program Management Office (PMO) and DMO.
Analyzed vendor performance metrics, risks and controls and made recommendations
based on compliance.
Reported cost, budget management and financial analysis through the month end ac
crual process.
Represented Subcontract Management on cross a"functional negotiations team for O
ffshore Master Services Agreements, including creation of Request For Proposal (
RFP) management / documentation of bidding process and drafting of agreement.
Generated status reports of outstanding issues; liaised with counsel (internal,
external and/or counterparty) regarding negotiation strategy and maintained vers
ion control and distribution of drafts.
Documented Interdepartmental processes and successfully aligned Legal, Finance a
nd Purchasing between North America and Europe. Conducted pilot and staff train
ing; successful transfer of these best practice processes capitalized on utilizi
ng company euro based revenue to fund Offshore Program.
WHITEHALL JEWELLERS, INC. Chicago, IL 12/05 - 1/06

Contractor - Business Analyst - IT Finance

Implemented the standardized process of daily corporate reporting and analysis t
o enhance revenue by partnering with senior management to analyze and format rep
orts. Performed detailed analysis to provide documentation and support of accou
nting and financial statements.
Managed multiple end-user (i.e., Merchandising, IT, Store Ops) expectations to s
et long-term priorities by ensuring data integrity and providing analytical insi
ght in strategic design and implementation of standardized reports.
OFFICEMAX Itasca, IL 10/05 - 12/05
Contractor - Contracts Manager - IT Finance, PMO
Conducted legal review of Statements of Work and Professional Service Agreements
, checking for corporate and legal compliance.
Transitioned management of IT vendor contracts from closing office to Chicago co
rporate office.
Documented the current Contractor Approval Process and made recommendations for
future state.
Analyzed and recommended the transition of running current process parallel to t
he cutover implementation of a new IT Governance tool (IT Finance/Project Accoun

SEARS ROEBUCK & COMPANY Hoffman Estates, IL 10/03 - 5/05

Promoted to Business Analyst - Relationship Management (RM) Account Management

Ensured third party vendor utilization hours were appropriated to IT project acc
ounts. Reconciled financial accounts by coordinating communication of process ow
nership, definition of scope and execution of project plan.
Conducted root cause analysis, facilitated joint party sessions and drove accoun
t level, third party escalation issues to closure. Identified trends and communi
cated meaningful metrics to a diverse, cross functional audience. Expedited iss
ues to completed status by aggressively driving follow up, and consistently prom
oting timelines for resolution that met the needs of the business.
Program Analyst, Project Management Office (PMO)
In support of the TI Outsourcing Initiative, took lead role during due diligence
phase to maintain historical documentation and ongoing reporting of the IT cont
ract inventory including daily communication with outside counsel in reconciliat
ion of outstanding contracts, analysis of valid agreements and development of on
going scope of project. Reported daily metrics to Program Management Office (PM
O) and made recommendations to IT, Procurement and Legal.
Maintained PMO IT Project Dashboard to identify and implement key performance me
asures and indicators to IT Senior Management.
Aligned customer, business and RFP response requirements, identified role and re
sponsibilities for each team member, including sales management, finance, legal
and technical specialists, tracked team assignments and proposal progress. Maint
ained master version of proposal for all team members in accordance with format,
quality standards, proposal content for responsiveness and compliance to RFP re

PHILIPS MEDICAL SYSTEMS Hoffman Estates, IL 2/02 - 4/03

Executive Assistant, Supply Chain Management/ Human Resources

Managed $4M Operations expense budget. Reconciled cost accounts with Finance an
d Accounts Payable department to ensure 95% forecast accuracy.
Led the New Hire and Termination processes during absence of Human Resources man
agement, through crucial company integration process, processed job requisitions
, oriented new employees and successfully prepared organization for national aud
AMERITECH FINANCIAL SERVICES Rolling Meadows, IL 3/98 - 1/01
Promoted to Portfolio Operations Analyst
Negotiated vendor contracts with national transportation company in addition to
computer equipment refurbishment center in order to confirm and define the end o
f lease contract cycle and prepare for maximum remarketing potential.
Managed internal system for leased assets, including the streamlining of the 'Eq
uipment Return Process' thereby improving the accuracy of the computer asset por
tfolio marketing transactions and increasing potential for residual asset value.
Contract Administration/IT Equipment Leasing Coordinator
Drafted financial lease documentation for internal Ameritech business units. Im
proved efficiency of the internal billing/payment process for the Vehicle progra
m by creating a monthly billing report that eliminated all manual invoicing.
Graduate Certificate in Paralegal Studies - Honors in Corporations and Securitie
s - Roosevelt University, Chicago, Illinois
Bachelor of Arts Degree in Communications - Honors Graduate a" Columbia College,
Chicago, Illinois
COMPUTER PROFICIENCY: MS Word, Excel, Access, Outlook, Visio, PowerPoint, Publis
her, MS Project