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Paul W. Heinl 145 Fisher Lane * Baden, PA 15005 ph85df10@westpost.

net * 724-935-5331 home 412-216-0304 Qualifications Summary

cell

Electrical Engineer with strong project management and second level technical su pport experience with extensive product support and implementation experience, i ncluding the following: * Strong working knowledge of numerous computer based systems and related periph erals.. * Start up and management of successful, business ventures, and cultivation of r epeat business and satisfied customers. * Hands-on, application and results-oriented field engineer experience. * Experience in managing proposal preparation and project execution of domestic contracts. * Extremely effective communication and organizational skills. * Ability to adapt quickly and adjust to any given situation or customer. Professional Experience Agfa Healthcare Corporation Ridgefield Park, NJ 2008-2010 Zone Support Specialist, Cardiology Deployment/Support group, 2008-2010 Managed projects involving complex Cardiology PACS (Picture Archive Computer Sys tems). * Provided detailed project development and sales technical support for new and existing Cardiology systems throughout the United States. * Staged equipment in NJ to customers defined specifications so installation wou ld go smoothly. * Arrived, installed and configured equipment at the customers location per thei r requirements. These locations were some of the largest and most prestigious ho spitals in the United States. * Developed effective working relationships with the customer and all affiliated organizations necessary to complete the project.. * Instrumental in selling Service/System Maintenance Agreements to generate a co nstant revenue stream to the company . * Instrumental in landing and managing any existing system upgrades so the syste m and work interruptions to the end user Doctors was kept to a bare minimum. The se projects required extensive background evaluation to be certain there were no incompatibilities after the upgrade. Projects resulted in increased profitabil ity through added work scope and effective contracts. * Mentored and supported other field service support representatives, also condu cted training sessions on new products and procedures. Zone Support Specialist, Radiology Deployment/Support group, 2006-2008 Managed projects involving complex Radiology PACS (Picture Archive Computer Syst ems). * Provided detailed project development and sales technical support for new and existing Radiology systems primarily in the Northeast United States. * Arrived, installed and configured equipment at the customers location per thei r requirements. These locations were some of the largest and most prestigious ho spitals in the United States. * Developed effective working relationships with the customer and all affiliated organizations necessary to complete the project.. * Instrumental in selling Service/System Maintenance Agreements to generate a co nstant revenue stream to the company . * Instrumental in landing and managing any existing system upgrades so the syste m and work * Mentored and supported other field service support representatives, also condu

cted training sessions on new products and procedures. Agfa Graphics Corporation Wilmington, MA 1978-2006 Project Manager and Product Support Engineer, 1998-2006 Managed projects involving complex Graphics/Printing Prepress systems. * Provided detailed project development and sales technical support for new and existing Commercial printing systems. * Coordinated the entire system and all equipment purchase, order, delivery and installation. * Arrived, assisted in the installation and configuration of the equipment at th e customers location per their requirements. This equipment was a logistical cha llenge as it was huge and weighed in excess of 8,000 pounds. * The control interface for these systems was a complex proprietary computer bas ed system requiring extensive evaluation and research prior to implementation. Senior Field Engineer, 1978-1998 Installed and serviced complex Graphics/Printing Prepress systems. * Provided detailed on site and remote support for complex Prepress systems * Traveled extensively in the Northeast United States providing onsite service, support and repair of these systems. Education POINT PARK UNIVERSITY, Pittsburgh, PA 1988-1996 Bachelor of Science in Electrical Engineering Technology Graduated Summa Cum Laude Penn Technical Institute, Pittsburgh, PA 1976-1978 Associate Degree in a Specialized Technology, Electronics Professional Development Attended numerous in house and external training sessions for new computer syste ms and software packages. Vendors include, but not limited to: Sun Microsystems Solaris and Unix based software packages. EMC large spinning disk archives and storage systems. Microsoft software packages. Dell and HP based rack mount system servers and peripherals. Also taught and held technical training sessions for lesser experienced field se rvice representatives and customers.