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Carol A.

142 Overlook Drive, Chuluota, FL 32766
Phone: 407-739-3532
Results-Oriented Administrative Support Specialist with more than 15 years exper
ience in Financial and Investment Accounting. Detailed oriented with demonstrat
ed success in accurately processing incoming investments and reconciliation of a
ccounts. Strong organizational skills with the proven ability to manage multipl
e priorities while providing excellent customer service in a fast paced environm
ent. Expertise includes:
*Accounts Receivable Accounts Payable Advanced Excel
*Microsoft Office Lotus Notes 10 Key-by-touch
*Various Data Base's Customer Service Auditing/SEC
Bank of New York Mellon: Oct. 2006- Apr. 2010
Reconciliation Specialist:
Prepared Asset Reconciliations between our client and various custodians which e
nabled the fund administrators to prepare detailed client activity to provide to
the client.
Downloaded investment assets to Excel Templates, using macros, formulas and perf
orming manual matching which performed analysts of the reconciliation and also e
nsured it was accurate and balanced.
Downloaded cash transactions from multiple custodians and uploaded to the BNY Da
ta Base System which provided the cash reconciliation team with the information
they needed to monitor the investor's accounts and move monies where appropriate
CNL Group, Inc: Feb 1992- June 2006
Team Leader New Business/Investor Relations:
Supervised 4 associates to insure all investments received met SEC requirements
before accepting them.
Received and processed a volume of over $1M of investments each day for Real Est
ate Investment Trusts and Private Placements and ensured the funds were deposite
d in a timely manner to meet SEC and company requirements.
Researched and Resolved problems for Custodians, Financial Advisors and Internal
Accounting on a daily basis which improved customer service and enhanced custom
er relationships
Created Daily, Monthly, Weekly, Annual Escrow Reports to accounting regarding fu
nds received for investment and sales information data.
Received a Great Job Award for working under stressful conditions to close out s
everal funds at the same time with a reservation system while making sure the in
vestors, financial advisors, and company was compliant and maintained effective
relationships with the Broker/Dealer Community.
Created and updated a Training Manual to ensure the quality of work was instille
d into each associate.
Received a Collaboration Award for working with Team Members to make sure a Real
Estate Investment Trust was in proper order to transfer to a Publicly Offered R
Worked together with Managers and Co Workers to change a manual process to a mor
e effective process of scanning all information received before processing. This
ensured it was received and directly uploaded to the data base system in a time
ly manner.
Technical College Computer Courses: Orlando Fl
Bank Courses / Anti Money Laundering, Etc.
High School Diploma: Platte City, Mo.