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ANESHA RENEE SENCZYSEN 3243 Longford Drive Joliet, IL 60431 Home: 815-744-2076 Cell: 815-258

-7899 E-mail: Objective Looking to obtain a role with a variety of responsibilites which will allow me t o be creative and provide me with challenges. I am analytical and enjoy problem solving and assisting others as needed. EXPERIENCE Data Analyst (Promotion) Air BP Warrenville, IL January 2006 - August 2008 * Performed data base maintenance on the Front end processor (FEP) * Solved data base problems related to incorrect file extension and missing dat a * Researched data base for code deficiencies * Informed Location Accountants of system problems as they occur * Answered questions Location Accountants had concerning discrepancies with t ransactions * Worked on process improvement for invoice accuracy * Improved invoice accuracy to 99.1% Office Support Specialist Air BP Warrenville, IL June 1999 - January 2006 * Responsible for running the front-end processor (FEP). ASIG Downloads, Suspen se Reports, Airfield Fuel Tickets (manual entry) transmission of all tickets * In charge of sending out fuel releases on a daily basis, following pre- deter mined guidelines by the customer. * Responsible for making sure our Into Plane agents are sufficiently stocked wi th fuel tickets, for proper customer billing. * Oversees Air BP's Open Credit Letter, this list is managed and sent out quart erly to Air BP's various into-plane locations.? * Responsible for properly coding and paying invoices for third party vendors o n a weekly basis. * Work with the Help Desk to ensure smooth and seamless moves including seating change, phone and equipment, including 7 offsite locations.? * In charge of making sure employee requests such as meetings, kitchen needs, c ubicle set-up etc. are all met and completed within specified time frame? * Facilitate ground transportation for guests and employees.? * Approve all account requests for new employees and contractors for eight indi vidual Air BP locations. * Responsible for ordering all equipment/peripherals and for processing invoice s in a timely manner.? * Arrange setup for audio and video conferences; insure that requestor/s know h ow to use feature/s properly.? * In charge of scheduling maintenance and ordering supplies for all office equi pment *Accomplishments - Received several rewards and recognition for my work in Air B P* Account Development Specialist (Promotion) MCI WorldCom Chicago, IL September 1997 - October 1998 * Liaison between Account Manager and customer? * Resolved customer complaints within a timely manner?

* Managed existing accounts and followed up with new prospects? * Facilitated Rollouts/training for new customers * Responsible for contracts and service agreements? * Followed-up on billing and payment inquires on customers accounts? * Introduced new products and line of service to existing and new customer? * Met and exceeded monthly quotas for expected sales? *Accomplishments - Won the MCI World Com "Rock the World" contest for exceeding Sales by 156%* Conference Coordinator/Trainer MCI WorldCom Chicago, I L October 1996 - September 1997 * Facilitated daily conference calls, domestic and international? * Trained new employees on bridging equipment/call center procedures? * Administered daily bridge report for Supervisor? * Recorded and edited Hi - Level conference calls for clients? * Supervised premiere level conference calls/setup? * Monitored conference calls? * Resolved technical problems for conference calls/setup? * Assisted with assigning work schedules for employees? * Acted as back-up for team lead? EDUCATION / SKILLS/ TRAINING University of Phoenix -BS/BM Warrenville, IL - Graduated February 2009 Glen bard North High School, Carol Stream, IL - Graduated June 1990 Proficient in MS Office (Excel, Word and Power Point) SAP PR4 Sunsytems Listening Until Hear Training 2008 Gender Speak Training 2007 Positive Power and Influence Training 2007 BP Crisis Management Team 2003-2007 Naperville, IL