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LINDA M. BAUER W360 N4907 Braeburn Terrace Oconomowoc, WI 53066 (262) 719-2450 - lb877780@westpost.

net CAREER OBJECTIVE Executive Administration / Customer Service / Sales Accustomed to functioning in an atmosphere where initiative paired with sensitiv ity and a cooperative spirit is paramount. My professional expertise includes ex ecutive level administrative support capturing the essence of anticipation of du ties and foresight to competently follow through with all tasks. Highly organiz ed, conscientious and self-directed, with skills and experience easily transferr ed to various corporate settings. Possess professional competence, serving as li aise between senior leadership, internal management and suppliers/customers. Pr oficient in Microsoft Word, Excel, PowerPoint, Internet Explorer and Outlook. PROFESSIONAL EXPERIENCE GE HEALTHCARE, Waukesha, WI 2009 to 2010 Provides services in medical imaging and information technologies, medical diagn ostics, patient monitoring systems, disease research, drug discovery and biophar maceutical manufacturing. MI & CT Masters Class Training Coordinator Owner of all administrative processes that result in successful Master Series te chnical training curriculum. Requires a strategic business administrative profe ssional with strong organizational, relationship building skills and experience to interact across all management levels cross-functionally. Focused on setting goals, determining priorities, and completing assignments in advance of specifi ed timeliness. Skilled in electronic, written and oral communication with abil ity to identify needs to develop and convey innovative solutions. a Execute registration, confirmation, maintenance of master attendee files. a Extensive communication and program coordination with executive management, cu stomers, physicians, technologists, sales reps, account/project managers, and fi nance staff. a Processed honorarium payments, tracked and recorded all financial reporting an d served as the lead coordinator with staff at host training sites. a Used software applications (mainframe, Oracle, eOM, GEMSBUY, Support Central W ork Flow forms, etc. CORNERSTONE FINANCIAL GROUP, Milwaukee, WI 2007 to 2009 A Northwestern Mutual Financial Network A Global corporation offering services that include investments, estate analysis , retirement solutions, educational funding, employee benefits and insurance. Managing Partner Executive Assistant Provide executive level administrative support to assist the Managing Partner in a fast paced corporate setting. Required diverse professional financial expert ise to efficiently create, implement, adapt and manage new or existing executive structured programs. Maintaining excellent working relationships, with both inhouse and external partners, being hallmark to the success of this position. a Prepare executive correspondence, screen calls, maintain calendar, implement t ravel arrangements, service portfolio and policy owners a Developed a weekly status report for the CEO outlining the current status of a ll pending issues and items which required his action and maintained confidentia lity of privileged and sensitive information a Maintained Network Office Procedure Manual, produce monthly Network Office bul letin, produce reports to support executive management meetings, support/monitor

contests a Arrange facilities for high level meetings; communicate schedules, coordinatio n of activities associated with training of new financial field reps. Order tra ining materials and keep materials up-to-date, schedule and set up training room s

EMAGEON / CAMTRONICS MEDICAL SYSTEMS, Birmingham, AL / Hartland, WI 20 05 to 2007 A technology provider to physicians and the healthcare industry providing multispecialty tools designed to manage large volumes of medical images and to deploy functionality rich, standards-based technology to lower total costs and improve s platform systems performance. Senior Service Process Specialist / Finance Responsible to gather, implement and process documentation of the service busine ss operations data and financial processes compliant to the financial quality sy stem and Sarbanes/Oxley mandates. Experienced with business systems i.e. servic e delivery process, business operations, and finance (ERP, MRP, SAP, and CRM). a Implemented and managed sales, service and work orders for equipment, componen t accessories, field service up-grades a Monitor record and analyze fixed asset activity and depreciation, reconciling the ledger to the FAS sub-ledger each month. Commended for repeated consistency in balancing monthly ledger to the penny. a Assisted in the implementation of solutions using IFS database and the busines s systems and processes that support the operation of Customer Service. a Successfully transitioned the interface implementation processes of the Camtro nics business service operations into the Emageon business platform after the me rger of the two companies. a Work in concert with the Service Operations Supervisors to ensure consistent d elivery of services and assure customer expectations are being met as well as mo nitoring and achieving expected financial results. a Managed all radiology/cardiology software/hardware service agreement invoicing processes. a Monitor the maintenance of the data within the companyas business system as it pertains to Customer Service as well as the tools utilized to collect and repor t on this data. NETWERKES.COM, LTD., Waukesha, WI 2003 to 2005 A high security claims management system provider serving the medical health car e industry offering the most complete solution for managing every stage of the r eimbursement cycle. Innovative systems which streamline claim tracking, integra ted eligibility verification, real-time claim status inquiries, and robust remit tance reporting tools. Senior Implementation Specialist /Lead Customer Service A knowledgeable expert in this extremely complex software system. Assu med full responsibility of client facility set-up which included payer enrollmen t, claims testing, and complete training to educate management and billing staff to utilize this state-of-the-art system. a Enter all client proprietary data and assign security pass codes. Monitor and

verify payer/physician enrollment and physician id numbers. a Create payer specific edits to ensure transactions are clean thus reducing den ials and increasing the cash flow and profitability. Guide clients in preparati on and upload of test files to create a custom Practice Management System. a Execute scheduled walkthroughs and detailed training practices with all new cl ients. a Built rapport with clients and identified troubleshooting issues regarding the ir applications. Documented and completed thorough investigations of issues, co ordinating technical programming or sales staff correcting problems. a Developed strong professional oral and written skills with customers and busin ess partners with the flexibility to adapt to change, and work under extremely h igh-paced and stressful conditions. LEE HECHT HARRISON, Brookfield, WI 2000 to 2003 A leading global career services company with 160 office locations, specializing in outplacement, career development, leadership, development and coaching. Executive Administrative Assistant Worked extensively with senior level executives on enhancing their marketability in securing positions with corporations. Responsible for implementing new clie nts into the system and establishing schedules to administer them in the job sea rch process with a focus on providing the highest quality service. a Facilitate office orientations for new clients, setting up communication syste ms, encouraging clients to utilize services and gain comfort with the office env ironment. a Construct proposals for submission to potential customers, organizing and cust omizing materials and inserting correct pricing figures. a Resolve client inquiries related to technology, research, and document product ion and presentation. a Prepare confidential correspondence to chief executives of corporations that a re facing staff reductions.

MORGAN-ALY INVESTMENTS, LLC 1997 to 2000 A specialized investment company managing individual and corporate client portfo lios. Executive Assistant to the President Served as the personal assistant to the President and provided office management support. Advised large portfolio clients on status of personal investments, rec orded trades transactions, and established new accounts. Consistently strived f or excellence and accuracy to met tight deadlines in this fast paced, high-press ure, financial market environment. a Provided office management and executive assistance to the President over two successive record growth, bullish, market years. a Began Series 7 investment license certification process. COLESCE COUTURE LINGERIE CORPORATION, Dallas TX 1989 to 2001 The oldest and largest manufacturer of lingerie and loungewear, in the United St ates. International Regional Sales Director Developed a personal business sales unit selling high fashion lingerie and loung ewear products. Promoted to International Regional Sales Manager as a result of achieving record territorial direct sales. a Achieved top Sales awards and surpassed personal and regional sales goals. Ran ked in the corporations top three sales managers for 1989 and top ten for 1991,

1992 and 1993. a Received the companyas highest achievement award title of "Leader of Champions ", for personally recruiting, training and promoting six territorial sales direc tors in a period of less than one calendar year. Other positions held: MIDWEST AIRLINES Personal Executive Assistant to the CEO. AAA SAL ES AND ENGINEERING CORPORATION Executive Assistant to the President and Vice President EDUCATION/TRAINING Oak Creek High School Business Education Program ExecuTrain Business Development: Microsoft Word and Excel Colesce Management/Sales Training: Directors College Regional Manager Intensive Training