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MORRIS 3517 Piney Woods Place, #E204, Laurel, MD 20724 301-779-0776 (home) ~ 202-270-4065 (cell) lm8998f MANAGEMENT PROFESSIONAL Results-driven professional with a progressive management career in sales and te lecommunications industries. Skilled in supervising and management of department al activities, maintaining responsibility for financial and operational results. Highly effective communicator and team leader with proven ability to build long - term relationships with internal and external customers by establishing a high level of confidence and trust. Visionary leader with and expertise in developin g and executing targeted business initiatives that drive customer growth, achiev e sales objectives and enhance bottom-line profits. Project Sales Specialist wit h strong practical experience working in high volume business environments quali fied in planning, organizing, integrating, and coordinating, to be accountable f or results in terms of costs, budgets. CORE LEADERSHIP QUALIFICATIONS * Team Building / Leadership * Major Account Management * P&L / Budgeting / Cost Control * Staff Training & Development * Operations Management * New Business De velopment * Business Planning * Market Penetration Strategies * Consultative Selling Strategies * Account Development & Retention * Risk Management * Projec t Management PROFESSIONAL EXPERIENCE PROJECT SALES SPECIALIST/TEAM LEADER VERIZON COMMUNICATIONS, Calverton, MD 1997 to 2010 Provide leadership and direction in overseeing the performance of 20-30 Sales Co nsultants in different divisions including new accounts, labor relations, reside ntial sales and corporate accounts. Manage daily operations with a primary focus on driving revenue growth, increasing profit, and managing risk. Provide mentor ing, coaching, technical and motivational support to associates. Develop initiat ives and incentives for Consultants in FIOS/CSSC resulting in increase in sales, customer acquisition and retention. Manage branch P&L, with a monthly expense b udget of $15-20,000, and maintain full accountability for the attainment of mont hly goals. Professional Accomplishments: Supervised, trained and managed center employees which resulted in: * Number #1 Center YTD in 2009, with 120% growth in revenue * Number #1 Center MTD in Potomac District 3rd Qtr 2008 exceeded by 104% * Number #1 Team leader in MD/DC District 1st Qtr 2007 by 180% * Number #1 Team leader FIOS 2007 1st Qtr VZ NAACP Award recipient * Number #1 Team leader FIOS 2007 Verizon Luge Award recipient * Number #1 Team leader FIOS 2007 2nd Qtr VZ Broadband Spurt award recipient * Number #1 Team leader in Encore channel 2006 Other Professional Accomplishments include: * Developed Tiers to increase levels of performance in all percent attainment & product categories * Facilitator and Liaison for Caring Bag Program, recognized over Verizon and fo rmer GTE Footprint * Developed & spearheaded Shark Tank initiative taken as best practice for Potom ac District, 2008 * Managed direct reports in 5 Centers of MD/DC District, 2001-2006

* Sales & Road Show Specialist for the MD/DC District, 2004-2006 * TBO Leader, devised employee development program boosting employee morale, 200 4-2006 * Co-founded R.E.A.L employee program boosting employee morale & leadership, 200 6-2007 * Top Team Leader MD/DC 1st QTR Grammy Award Incentive Recipient, 2005 * Managers Challenge, Circle of Success Winner, 1998-1999 Education and Training: Strayer University, Millersville, MD * Major concentration in Business Management References upon request