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Olga (Lorena) Flores LRNFLORES@YAHOO.

COM 626-484-0855 ________________________________________ Objective: To utilize my extensive Communication Skills and Training & Developm ent in Human Resources with a progressive and dynamic company.

Summary Of Qualifications: ◠Employee Relations ◠New Employee Orientation ◠Benefits 401k, Insurance & Mana t ◠Bilingual (Spanish) ◠Payroll (Windstar, ADP, SAP) ◠Training ◠Problem Solving, People Skills◠Workers Comp ◠Organization Development ◠Microsoft Word, Excel ,Powerpoint ◠FMLA/Cobra/OSHA ◠Compensation & Benefit ◠GMP, Lean, ISO & SOP ◠Detail-Oriented ◠Coaching/Mentor/Feedback ◠Safety Training ◠Billing/Co lections ◠Sexual Harassment ◠Recruiting, Resourcing ◠Customer Service ◠Event Planning ◠Team Player ◠Evaluation ◠Manufacturing Environment ◠Classroom teaching skills ◠Exit Review Professional Experience: Administrator July 2007- June 2009 Almac Precision, El Monte, CA Implementing verity duties; Responsible for a small company Human Resource Gener alist: o Customer Service Relations, Purchasing, Bill of Lading, Negotiating, Sch eduling, o Sales, Accounts Payable & Receivables, Shipping & Receiving Clerk o Recruiting, Training, Safety, OSHA, Benefits and Leave of Absence. o Implementing ISO, Training, I-9’s and Maintaining files. Training Coordinator/ Plant Admin Sept 2006 –November 2007 Marietta Corp., Vernon, CA Responsible for implementing and monitoring training plans, metrics, SOP’s, OPL’s and GM Ps, Responsible for Training Committee, participated in the Safety Committee and support in excess of 300 employees in training. o Established initial Training Committee o Established Scorecard for tracking SOP training by area / individual o Administering the plant wide GMP training program. o Drove customer loyalty and productive gains effective and efficient cust omer relationship management. o Policies, Procedures Organization, and Developed HR Administrator/Training July 2006-Sept 2006 Responsible for a wide range of personnel duties including posting job-opening, SOP’s and GMP’s Training. Also served as primary contact for corporate recruiting. Initi ated aggressive cost-reduction programs, upgraded policies and procedures and co ntrol of cost center and purchasing. Performed benefits evaluations and upgraded several outdated HR manuals. Specific responsibilities included: o Hiring, Shift Scheduling, Administering benefit program, Orientation, I9, W-4’s, 401K benefits. Maintain files, Activities, Travel arrangements, Purchasing , Supplies and company events. o Processing Terminations, Supporting weekly payroll process, Analyze o Reference Check, Background, Forms and Evaluations. Administrative Assistant/Payroll

PolyOne Elastomer, Santa Fe Springs, CA May 1996 – July 2006 Administrative Assistant at the PolyOne Company upgraded Human Resources for ove r 40 employees: reduced excessive benefits operating costs; instituted criticall y needed cross-training; directed the upgrade of policies and procedures ISO. Co ordinated the logistics also directed and accelerated the productivity of the ad ministrative support staff. Human Resources and operation: achieved first-year a ll employee records and medical files less than nine months. Directed the highly successful implementation of Payroll system. Also developed EEO Plans and auth ored several policies and procedures, record participation in training, responsi ble for file maintenance and perform other duties as assigned by management, pur chasing, accounts payable and receivables. Receptionist Switchboard operator, type correspondence, distribute mail, process cash receipt s, set-up accounts, assist corporate and all departments, administer document co ntrol ISO Control, Account Payable, Accounts receivable, Collection, create refe rences, poundage reports, maintain customer resale certificate files. Education: 09/2010 AA Communication San Antonio College Walnut, CA 09/2010 AA Social Behavior 03/2005 General Class-Business Law 10/2010 Business Administration Transferring to CSLA Certification 10/2002 SHRM Fundamental of HRM Chapmen- Huntington Beach 01/2002 Human Resource Management CalPoly-Pomona