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PETER SPINA III 83 Nassau Street Islip Terrace, New York 11752 (631) 581-2803 Home (631

) 523-3080 Cell pspina1026@verizon.net Dear Sir or Madam:

With a history of skillfully managing operations, delivering top quality customer service and creating comprehensive contingency plans, I now seek an opportunity to apply my unique insights to achieve exceptional results at a company such as yours. Having created and delivered strategies that improve performance, address risks and control costs, I am confident I will immediately become a valuable member of your team.

My ability to create and deliver training programs that improve skills and to work effectively with personnel at all levels can make a measurable difference in your company's workforce performance. A sample of my notable contributions includes:

* Successfully managing all facets of operations, analyzing policies, procedures and workflows to identify opportunities for improvement and gain greater efficiency. * Establishing strong customer focus and providing the tools and knowledge employees need to resolve customer issues and deliver excellent service. * Increasing staff morale by breaking down communication barriers between departments and championing development programs that improve performance and inspire loyalty. * Creating emergency preparedness programs to ensure mission-critical services are delivered in the event of a disaster or security incident.

Although this letter and the enclosed rsum serve as an introduction to my skills and qualifications, I would welcome the opportunity to discuss the outstanding leadership I can offer your company in greater detail. Please feel free to contact me to schedule a meeting.

Thank you for your consideration; I look forward to our conversation.

Sincerely,

Peter Spina III

PETER SPINA III 83 Nassau Street Islip Terrace, New York 11752 (631) 581-2803 Home (631) 523-3080 Cell

pspina1026@verizon.net

SUMMARY

A management professional with an extensive work experience in the public and private sectors developing and implementing training programs, quality assurance programs and supervision of people, having served as a liaison between levels of management including high-ranking government officials and mid to high level management. Key skills include: Leadership * Strategic Planning * Business Administration * Operations * Cost Control Contingency Planning * Emergency Management * Training & Development * Succession Planning * Inventory * Recruitment & Retention * Customer Service * Recruiting * Employee Retention * Vendor Relationships * WORK EXPERIENCE THE SPINA AGENCY July, 2009 to Present Islip Terrace, New York INSURANCE AGENT: Responsible for new business and personal development, make sales presentation to employers and union officials and sales of life, health, long term care and disability insurance. Work with insurance companies and state and local governments to establish payroll deductions systems. M.K.S. APPRAISAL SERVICE, INC. July, 1985 to June, 2009 Islip Terrace, New York CHIEF APPRAISER: Responsibilities include performing and reviewing appraisals which determining value that may be used by banks, mortgage bankers and investors in the mortgage lending process. Perform appraisals requested by attorneys and governmental agencies for various purposes. Supervised office staff and independent contractor appraisers. UNITED LAND SERVICES, INC. March, 2003 to January, 2007 Hauppauge, New York STAFF REVIEW APPRAISER: Responsible for reviewing residential appraisals in determining value used as collateral in residential loans that may be used by banks, mortgage bankers and investors. SUFFOLK COUNTY DEPARTMENT OF HEALTH SERVICES July, 1994 to September, 1999 Hauppauge, New York

EMS OFFICER: Responsible for the coordination and implementation of the Advanced Life Support training program utilized in Suffolk County, New York. * Worked with New York State and Federal agencies to ensure compliance to regulations. * Supervised over 100 independent contractors responsible for training 2,500 Pre-Hospital Care providers * Guest Lecturer at Suffolk County Police Department Training Academy * Developed, implemented and taught various programs including: * * EMT-Basic & EMT-Critical Care courses to pre-hospital care providers * Controlled substance utilization program compliant with New York State Department of Health Regulations * Skills Evaluators course designed to provide uniform training and evaluation * Ambulance Preceptor Program designed to establish uniform guidelines and skill standardization whereby student technicians can operate in the field during field rotations. * Integrated the American Heart Association's Advanced Cardiac Life Support program into the existing Advanced Life Support training program. NEW YORK CITY EMERGENCY MEDICAL SERVICES September, 1987 to July, 1994 Maspeth, New York E.M.S. PARAMEDIC: Provide pre-hospital emergency care on the advanced life support level to the sick and injured. Assignments included various details and committees: * Provided emergency care to Foreign Dignitaries and Various Heads of State. *

Implementing a quality assurance program to maintain a level of uniformed proficiency in the quality of care delivered * Implementation of a field internship program for newly trained technicians. * Received numerous citations and letters of commendations for work performed.

EDUCATION ROCHVILLE UNIVERSITY, West Hollywood, California Degree Conferred: Masters of Science a" Emergency Services Management Honors: Summa cum Laude Date Conferred: November, 2007 ROCHVILLE UNIVERSITY, West Hollywood, California Degree Conferred: Bachelors of Science a" Emergency Medical Services Honors: Summa cum Laude Date Conferred: May, 2005 PROFESSIONAL CERTIFICATION NEW YORK STATE INSURANCE DEPARTMENT Life, Accident & Health Insurance License Number: 1921152 NEW YORK STATE DEPARTMENT OF HEALTH Emergency Medical Technician - Paramedic EMS Certification Number: 017418 ***EXTENSIVE LIST OF EMERGENCY PREPAREDNESS & 1ST AID CERTIFICATES AVAILABLE UPON REQUEST***

REFERENCES

Available upon request