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H. Daniel McFarland 8621 Forest Highlands Dr hm8e1f5e@westpost.

net Plano Texas, 75252 214-797-9440 (Cell) Technology Officer & Business Leader Enhance business value processes through IT by utilizing best practices of Information Technology Infrastructure Library (ITIL) Dynamic leader, strategic thinker focused on optimizing core business activities through leveraging technology, entrepreneurial, creative, sense of humor, team builder, effective communicator, action oriented, and ahands ona self-starter. Representative Accomplishments: CITI Financial Auto, Irving, TX (2009 to Present) Special Projects Director of Technology, Anchor Bank, Aberdeen, WA (2006 to 2008) Directed the development and management of the bank's technology programs. Devel oped program/project plans and execution approaches including defining client re quirements and project specifications. Analyzed the potential risks/benefits inv olved in using the specified technology solution to address the business require ment. Worked with CEO and senior management team to gain sign-off from the busin ess units. Monitored program/projects on an ongoing basis, evaluating progress a nd quality, monitored resolution process and took corrective action as necessary . Promoted and monitored compliance of application development activities with a udit and information risk policies. Acted as an interface with internal and ext ernal audit groups. Provided action plans to mitigate risk and help implement th em, when applicable. Analyzed financial reports, trends to identify opportunitie s and resolve issues. Evaluated recommendations relating to business opportuniti es, investments, financial regulations and similar financial projects or program s. Other functions included: a Chaired Anchor Bankas Information Technology Steering Committee. a Chief Information Security Officer who determined information security measure s appropriate for Anchor Bank. a Accountable for core banking applications which included Open Solutions, Digit al Insight, and FISERV lending and deposit products. a Implemented fault tolerant data network for critical core banking applications and ATMs. Accountable Business Transformation Program Manager, King County, Seattle, Washi ngton (2005 to 2006) ABT Program Manager hired to resurrect the previously failed King County $70 mil lion government business process transformation program including upgrading and implementing PeopleSoft HRMS, Oracle Financials and budget system for 13,000 end -users. Developed program/project plans and execution approaches including defin ing client requirements and program/project specifications. Analyzed the potenti al risks/benefits involved in using the specified technology solution to address the business requirement. Monitored program/projects on an ongoing basis, evalu ating progress and quality, monitored resolution process and took corrective act ion as necessary. Promoted and monitored compliance of application development a ctivities with audit and information risk policies. Acted as an interface with internal audit groups. Provided action plans to mitigate risk. Directed the Prog ram Management Office and managed the program scope, schedule and budget. In add ition, provided directions to the functional and technical leads that oversaw th e respective projects, and ensured critical-path issues were being resolved and success factors put in place so that program would not fail again. A major aspe ct of the program was to implement application security through the systems.

a Managed the project managers, system integrators, and program management offic e staff; and a Recommended business process changes and policies for consideration by the Cou nty Administrative Officer, King County Executive, Advisory Committee, and Leade rship Committee. Managing Partner/Chief Information Officer, The Mentis Group, Dallas, TX (2003 t o 2005) Partner owned business. Accountable for strategic direction and developing the customer base for the start-up information technology managed services outsource provider that specializes in IT operations, Microsoft ERP and CRM solutions and the Mentis Edgea* managed care solutions. a Developed a unique Customer Relationship Management (CRM) model called MMentri xa* which increases customeras sales productivity by 40% and reduces sales costs by 30%; a Developed a proactive 7x24 monitoring tool called the Mentis Edgea* for commun ication infrastructures which reduces customeras downtime costs by 80%; and a Assist companies reach Sarbanes-Oxley 404 and ISO 17799 compliance and strong adherence to security measures. Director of Technology, City of Dallas, Dallas, Texas (1999 to 2003) Accountable for information technology strategic direction and technology initia tives for 32 city departments serving 14,500 users. Directed Activities of 300 e mployees with an operating budget of $46 million and project budgets of $25 mill ion. Main responsibilities included developing and implementing the IT vision fo r the City of Dallas. Other key activities included mainframe and distributed c omputing information technology services, public safety communications including 911 operational support, citywide radio communications, and wireless, telecommu nications, public access television, and administration and support divisions. S cope of activities encompassed citywide mainframe and distributed systems applic ations development and operations, telecommunications, wireless, and public acce ss television. Chief Security Officer for the City of Dallas. Directed over 300 employees focused on providing cost effective technology solutions to customers. a Created IT strategic plan which reduced $15 million in operating costs by iden tifying key areas of improvement in customer service through operational and bus iness acumen; a $2 million annual savings in reduced costs by putting in place Systems Develop ment Life Cycle (SDLC) procedures that included business analysis, systems analy sis and applications development; a Implemented Cisco VoIP telecommunications convergence infrastructure for 8,000 users: a $3 million of reduced costs accomplished by implementing a Customer Request Ma nagement system including reengineering over 550 work flow processes with the el imination of 500,000 calls: a $1 million annual savings accomplished by the implementation of an ERP payroll /human resources system serving 14,500 employees: a $4 million annual savings by standardization of hardware and software, and mig ration from legacy systems to open system architecture: and a $1 million cost savings by automating various aspects of the Data Center. President and Chief Operating Officer, Communications Engineering Company (CEC), Cedar Rapids, Iowa (1996 to 1998) Directed sales and service operations of CEC. Guided five (5) branch offices an d corporate staff located in Iowa and Minnesota representing $20 million in sale s and 150 employees. Major sales focus was systems integration solutions that in cluded information technology platforms involving conventional and wireless data

, LAN/WAN, personal computing, two-way radio voice broadcast services, voice, co mmercial tower leases, and providing high-end technical labor services to the ma nufacturing, health care, education and government markets. a Accomplished 70% sales increase in two years. Grew market share with key techn ology and multi-media partners. Dramatically increased high margin labor service s and recurring service contract revenue; a Restored profitability within four months of being appointed. Accomplished by internally developing and implementing aCECas Strategic Guidelines for Success; a a Accomplished 70% sales increase in two years. Grew market share with key techn ology and multi-media partners. Dramatically increased high margin labor service s and recurring service contract revenue; a 18% improvement in productivity by changing from task to process driven compan y resulting in improved system sales and efficient delivery of service; a Eliminated redundant functions by consolidating non-performing branches, reduc ing account receivables, and increasing cash flows, reducing excessive inventori es and centralizing purchasing; and a Individually developed major accounts resulting in a sales increase of 20%. General Manager-Department of Telecommunications, City and County of San Francis co, San Francisco, California (1991 to 1996) Directed all facets of Public Safety Communications, Radio Communications, Telec ommunications Services, and Administration and Support Divisions. Directed 150 employees with an operating budget of $15 million, vendor budgets of $25 million and project budgets of $100 million. Refocused a bureaucratic government agency to become entrepreneurial, customer oriented, and mission driven. a Successful $50 million ballot initiative passed due to the developed strategic course of action for an integrated citywide public safety 800 MHz radio communi cations system; a Planned, implemented, and managed $100 million network which served 25,000 use rs; a Provided vision of information technology to a myriad of public agencies by di recting strategic planning involving voice applications, and the establishment o f a citywide data network; a Initiated and developed numerous call center solutions for various city agenci es to off load numerous calls using computer telephone integration (CTI), intera ctive voice response units, automatic call distributors, and client/server appli cations; and a Planned, organized, and managed 25,000 telecommunications users utilizing all aspects of telephony. First Vice President and Division Manager Security Pacific Bank Company, Los Ang eles, California (1988-1991) Directed planning, design, and implementation of information technology worldwid e. This included managing computer operations and client services, back office a pplications development, and implementation of ATMs throughout CA and Washington . Managed and directed Security Pacificas Merchant Banks New Yorkas information technologies trading floor technologies and operations. Effectively put in place one of the most secure wire rooms in the banking industry through implementing some of the most advanced encryption technologies in the world. Directed 100 emp loyees with an operating budget of $50 million and vendor budgets of $70 million . Education: Suffolk University, Boston, Massachusetts, Master of Business Adminis tration in Finance University of Massachusetts, Amherst, Massachusetts, Bachelor of Business Admini stration in Systems Management, Honor's Thesis: aCrypto-Analysis and Its Relatio nship to Systems Management Informationa