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Olga (Lorena) Flores LRNFLORES@YAHOO.

COM 264 Devanah ST Covina, CA 91722 626-484-0855 ________________________________________ Objective: To utilize my extensive skills in Office Administration with a prog ressive and dynamic company.

Summary Of Qualifications: ◠Employee Relations ◠New Employee Orientation ◠Benefits 401k, Ins rance ◠Bi-lingual (Spanish) ◠Teamplayer ◠Payroll (Windstar, ADP, SAP) ◠Training/Presentations ◠Problem Solving, People Skills ◠Workers Comp ◠Organization Development ◠Microsoft Word, Excel ,PowerPoint ◠FMLA/Cobra/OSHA ◠Detail-Oriented ◠Coaching/Mentor/Feedback ◠Customer Service ◠GL account ◠Evaluation ◠GMP, Lean, ISO & SOP ◠MSDS Professional Experience: Office Admin July 2007- June 2010 Almac Precision, El Monte, CA Implementing verity duties; Responsible for a small company: o Recruiting, Hiring,Training,Policies,Safety, OSHA, Benefits and Assist w ith leave of absence requests, including employee and leader communications. Law s and Regulations o Implementing ISO, I-9’s, Organization development and maintaining files, pe rsonal computer, wireless equipment, copier and fax. o Customer Service Relations, Purchasing, Bill of Lading, Negotiating, Sch eduling, o Sales, Accounts Payable & Receivables, Shipping & Receiving Clerk Training Coordinator/ Plant Admin Sept 2006 –November 2007 Marietta Corp., Vernon, CA Responsible for implementing and monitoring training plans, metrics, SOP’s, OPL’s and GM Ps, Responsible for Training Committee, participated in the Safety Committee and support in excess of 300 employees in training. o Established initial Training Committee o Established Scorecard for tracking SOP training by area / individual o Administering the plant wide GMP training program. o Drove customer loyalty and productive gains effective and efficient cust omer relationship management. o Policies, Procedures Organization, and Developed HR Administrator/Training July 2006-Sept 2006 Responsible for a wide range of personnel duties including posting job-opening, SOP’s and GMP’s Training. Also served as primary contact for corporate recruiting. Initi ated aggressive cost-reduction programs, upgraded policies and procedures and co ntrol of cost center and purchasing. Performed benefits evaluations and upgraded several outdated HR manuals. Specific responsibilities included: o Recruiting: Writing and posting ads. Monitors jobs folder Screening and matching resumes. Conducting first interviews. Checking references. o Compose job descriptions, Net working, Coordinating and attending recru iting events. Orchestrate new hire’s first day introductions, Alert company of all new hires and promotions by sending email announcements, new hire orientation.


Printing of current Policy and Procedures and keeping employees informed of changes. HR portion of Intranet site. o Manage all job descriptions, management training initiative, Tracking an d maintaining compliance for all Sexual Harassment/Risk Management/Conflict Reso lution, and Handle employee questions and requests. Coordinate annual performanc e evaluations, Review salary increases permitted, Schedule exit interviews, chec k distribution. Administrative Assistant/Payroll PolyOne Elastomer, Santa Fe Springs, CA May 1996 – July 2006 Administrative Assistant at the PolyOne Company upgraded Human Resources for ove r 40 employees: o o o o reduced excessive benefits operating costs instituted critically needed cross-training; directed the upgrade of policies and procedures ISO. Coordinated the logistics also directed and accelerated the productivity of the administrative support staff. Human Resources and operation: confidentia lity, o achieved first-year all employee records and medical files less than ni ne months. Directed the highly successful implementation of Payroll system. o Also developed EEO Plans and authored several policies and procedures, r ecord participation in training, responsible for file maintenance and perform ot her duties as assigned by management, o purchasing, accounts payable and receivables. SAP software Receptionist o Switchboard operator, type correspondence, o distribute mail, process cash receipts, set-up accounts, assist corporat e and all departments. o administer document control ISO Control, Account Payable, Accounts rece ivable, Collection. o create references, poundage reports, maintain customer resale certificat e files. Education: 09/2010 AA Communication San Antonio College Walnut, CA 09/2010 AA Social Behavior 03/2005 General Class-Business Law 10/2010 Business Administration Transferring to CSLA Certifications: 10/2002 SHRM Fundamental of HRM Chapmen- Huntington Beac h 01/2002 Human Resource Management CalPoly-Pomona