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OpenScape Office Unified Communications Application Suite for Small and Medium Businesses OpenScape Office is a unified communications application suite which provides easy to use, built-in voice and conferencing services, voicemail, messaging, mobility, contact center, and presence for organizations up to 384 users. By providing built-in unified communications functions, it is able to extend the value of a call to meet your business requirements. Communication impediments and inefficiencies can be significantly decreased with OpenScape Office. We invite you to open up your office to a new way of working.

Communication for the open minded

Siemens Enterprise Communications

The Nuts And Bolts Your at-a-glance guide to the features and functionality of OpenScape Office. Just think how convenient they could be for your business: myPortal for Outlook Because OpenScape Office integrates seamlessly with Microsoft Outlook. Dial from any Desktop Application Click and dial a contact number immediately from a customer database file. so you can prioritize each message in a glance and respond accordingly. presence status and voicemail greetings will change dynamically based on events in the Outlook calendar. when they'll become available and the best way to contact them. office administrators or team leaders – a single screen shows incoming calls. alerting you to incoming messages in real time. fax and instant messages can be viewed. A feature rich system that makes working a pleasure OpenScape Office is a total solution package that comes with a whole host of cool features. and the presence status of everyone in your organization. What's more. print it. Personal Journal Displays your call history and tracks and prioritizes which customers. With Popups. vendors and other contacts you need to get in touch with. If you're out of the office you can even update your availability via your phone. Popups Know which calls need your attention now and which ones can wait. . Personalized Notification will email. voicemail. with the ability to read it. Prioritize messages from your computer without even having to listen to them. To stay current. Live Call Recording Record important calls to review afterwards. on a phone call. No more searching for paper copies of that vital fax with new instructions from your customer. email signature or CRM package. call or text you based on your presence status. Presence Lets everyone set their availability so you'll know if someone is in a meeting. CallMe Even permanently office based staff may find it necessary to work from home sometimes. Or that the office suddenly seems more chilled out. Email. Personal AutoAttendant Provides multiple options to callers if you're busy. Directories Forget multiple directories and personal phone lists. Check a colleague's voicemail or change their status for them – with the permission of the user. everyone can access all their communications via a single screen. so callers will always get the latest information about staff availability. a small pop-up in the bottom corner of the screen notifies you each time a phone call comes through. managed and answered from the application they're most familiar with – the Outlook screen they use everyday. Just click to call them back. so you can give the caller your full attention. Voice Message Box Route all your mobile and desk phone messages to your OpenScape Office voicemail box to give you current. manageable information. of course. There's no need to switch between systems or screens. CallMe lets anyone in your company turn any phone. calls on hold. With OpenScape Office you have ONE directory that brings ALL your contacts together. Favorites List Group all your key contacts in one place. into their work phone for as long as they want – and you pay the same call rates as you would if they were working in your office. myAttendant Great for company operators. Instant Messaging Send a message to a contact on another call to notify them if another call is waiting. Personal Notifications Missing time-sensitive messages can really slow you down. Redirect it. send it and store it. OpenScape Office can do it from any application with a listed number. Personalized Notification gives you full visibility. See the name and number of the caller and handle each incoming call appropriately. so its not surprising that productivity is increased. you need to be able to see them coming. Drag and drop new favorites in as your work teams or projects change. anywhere. or record it in a single click. Allows callers to leave a message or be transferred to someone else who may be able to help at that moment. Fax Message Box OpenScape Office includes a Personal Fax Box that lets you receive and respond to faxes as easily as an email. answer it. or if their attention is needed for another matter.

5. – Approx.000 kbps for the first instance Memory requirements have a base value which is determined under the following constraints: No other applications are running in addition to myPortal. 5. Project-specific approvals are also possible. Citrix server operation myPortal.000 KB for the first instance – Approx. Supported HiPath Systems ● HiPath 3000 V8 .000 kbps for every additional instance For operation of myAttendant the following additional RAM requirement must be taken into account. – Approx.6 Hardware – 2 GHz CPU – 512 MB RAM for Microsoft Windows XP SP3 (32-bit) 1 GB RAM for Microsoft Windows Server 2003 SP2 (32-bit) and Microsoft Windows Vista SP1 (32-bit) 100 Mbit/s LAN SVGA (800x600) screen resolution OpenScape Office Server min.000 KB for each additional instance For operation of myPortal for Outlook clients the following additional RAM requirements must be taken into account. 32-bit installation ● ● ● ● Terminal server operation. Note: The customer is responsible for terminal server/Citrix server environments including hosted services and virtual environments. their the RAM requirements must be taken into account. 67. 46. Windows 2003 and Windows Vista) ● Hardware requirements The number of installable myPortal clients depends on the server performance and the RAM available. myPortal for Outlook and myAttendant installed on the server ● Technical data Capacity limits OpenScape Office Up to 384 stations If every station wants to use fax.3 with KDE interface.5 Platinum Edition + Office 2007 SP1 with myPortal. requirement HW requirement ● At least 1 GB RAM ● At least 300 GB free hard disk space ● 2400 MHz Pentium processor or comparable ● Network interface (LAN >= 100Mbit/s) ● DVD drive ● Broadband internet access for software upgrades SW requirement Standard openSUSE Linux 10. – Approx. myPortal for Outlook and myAttendant can be used under the following conditions in terminal server/Citrix server environments. myPortal for Outlook and myAttendant installed on the server – Microsoft Windows Server 2003 SP2 as Citrix Presentation Server 4. If further applications are used on the server. 53. Additional software – Java 1. LDAP databases or connections such as Outlook calendar integration were not taken into account. For operation of myPortal clients the following additional RAM requirements must be taken into account. Windows 2003 and Windows Vista) – Mozilla Firefox version 3 (Windows XP. ● ● OpenScape Office Client Minimum requirements for clients ● Operating system: – Microsoft Windows XP SP3 (32-bit) – Microsoft Windows Server 2003 SP2 (32-bit) – Microsoft Windows Vista SP1 (32-bit) Web browser (to programme the phone’s function keys): – Microsoft Internet Explorer version 6 (Windows XP and Windows 2003) ● Software requirements – Microsoft Windows Server 2003 SP2 as terminal server + Office 2003 SP3 with myPortal.– Microsoft Windows Server 2003 SP2 as terminal server + Office 2007 SP1 with myPortal.000 kbps for the first instance – Approx. myPortal for Outlook and myAttendant installed on the server – Microsoft Windows Server 2003 SP2 as Citrix Presentation Server 4. – Microsoft Internet Explorer version 7 (Windows XP. Additional contact folders. myPortal for Outlook and myAttendant installed on the server Note for Citrix server operation: The Windows taskbar on the Citrix server client should only be used in one height unit so that myPortal popups remain visible and accessable. the number of users is reduced to 250 because a maximum of 500 numbers can be configured.5 Platinum Edition + Office 2003 SP3 with myPortal.

An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH & Co. product and service names are trademarks or registered trademarks of their respective holders. KG Siemens Enterprise Communications GmbH & Co. brand. myPortal for Outlook and myAttendant) TUI (Telephone User Interface) HiPath OpenOffice Assistant X X X en X X X dk X X en fr X X X it X X X nl X X en pt X X X se X X X sp X X X tr en en en pl X X en no X X en fi X X en Phone support Endgerät OpenStage HFA optiPoint 500 optiPoint 410 HFA optiPoint 420 HFA OpenStage SIP optiPoint 410 SIP optiPoint 420 SIP CMI Analog S0 myPortal yes yes yes yes no no no no no no myPortal for Outlook yes yes yes yes no no no no no no myAttendant yes yes yes yes no no no no no no Copyright © Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Hofmannstr. OpenScape.Languages de OpenScape Office (myPortal. D-80200 Munich. Printed in Germany Communication for the open minded Siemens Enterprise Communications www. 05/2009 Reference No. Availability and technical specifications are subject to change without notice.: A31002-P1000-D100-1-7629 The information provided in this brochure contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. KG.siemens. All other . 51.