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- Saint Louis, Missouri 03/07-present Client Services Responsible for increasing business sales and customer retention Company liaison to manufacturers, distributors and retailers Develop and maintain relationships with current members and future clients Conceptualize and develop content for marketing materials, brochures, owners man uals and trade show booths Organize the branding of company image for all promotional materials Orchestrate customer care programs benefitting current and potential clients Coordinate and manage product warranty guidelines for each individual client Facilitate risk management for clients Collaborate with plant supervisor to manage all team functions Work closely with President and assist in payroll and internal office operations Stay up to date on medical information that will impact present and potential cl ients, as well as target audiences Farmer Brothers Company - Saint Louis, Missouri 11/79-03/07 Regional Account Executive Branch Manager Sales Promotion Representative Sales Representative Established new accounts and curtailed an efficient business model for maximum R OI Generated new business that resulted in additional annual revenue totaling $1.5M Managed and developed relationships in existing accounts with revenue totaling $ 3.5M Surveyed markets for potential clients in four states: Missouri, Illinois, India na and Tennessee Gave frequent sales presentations at regional and corporate meetings Drafted proposals and bids for high-volume, multi-unit accounts Consistently exceeded budgeted forecast for new business sales Ranked in top 5% nationally for seven consecutive years for sales and client ret ention Awarded Regional Account Executive of the Year Collaborated with other regional branches for sales and personnel operations Supervised, hired, dismissed and evaluated branch personnel Organized branch management and office operations such as payroll, accounts rece ivables and payables Implemented staff development/sales training/customer service/product knowledge programs Facilitated loan equipment programs and managed inventory Coordinated trucks with correct amount of parts and tools for service needs 02/74-11/79 Marriott Hotel Corporation - Saint Louis, MO Purchasing Agent Administrative Assistant Acted as assistant to head chef Implemented and supervised computerized purchasing system Managed daily food costs and responsible for all food purchases for hotel Trained newly hired staff for opening of the Marriott Hotel in Kuwait EDUCATION St. Louis Community College - Saint Louis, Missouri Associate of Arts Degree, Hotel Restaurant Management