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2834 Whitewood St. Ann Arbor, MI 48104 734.929.4798 (H) 425.466.

1312 (C) PROFESSIONAL EXPERIENCE Computerized Litigation Support, Ann Arbor, MI CEO - 6/03 to Present Legal Process Consultant *Provide consulting services to corporate legal departments, law firms, governme ntal and educational organizations to assist them in the design, development and implementation of electronic discovery, litigation support, information technol ogy programs, etc. *Collaborative development of program design specifications, review platform and output business requirements; created process flow and litig ation management methodologies; researched data retention management issues; sec urity and policy issues relative to the transmission manipulation, and productio n of electronic data with a specific focus on metadata. *Strategic management of the business customer, IT and contingency personnel to successfully achieve the development, launch and implementation of an e-Discovery solution. *Provided pa ralegal, electronic discovery management, including litigation support services to law firms and corporations identified but not limited to as follows: *Ford Mo tor Company, Dearborn, MI - Developed an e-Discovery program for Multinational p roduct liability, pattern litigation, managed budget in access of $1 million; *G eneral Motors, Detroit MI - electronic discovery and vendor management of multimillion dollar FTC, SEC information and discovery requests; *Honigman, Miller, S chwartz & Cohen, Detroit, MI - Provided paralegal and electronic discovery suppo rt for antitrust litigation, FTC 2nd request and SEC investigations, etc. *Manag ed the daily supervision of upwards to seventy-five paralegals, legal counsel, g overnmental agencies, and support staff. Electronic Evidence Discovery, Kirkland, WA 7/06 to 4/07 Electronic Discovery Support Manager *Managed a national and global team of product support engineers, EED Mobilized and Integration specialist, including training/technical writers, providing 24/7 consistent superior product support and training services to both enterprise an d hosted services clients. * Responsible for reorganizing the EED Support Servic es Department by creating standardized procedures, policies, documenting process es, service level agreements, workflows, communication protocols and implementin g best practices driving efficiencies in triaging client issue resolution. *Anal yzed client data and feedback for process improvement, standardization and facil itating changes for product functionality, features and performance. *Developed and managed both internal and external client training, issue programs and regim ents, including drafting manuals and related documentation. Microsoft Corporation, Redmond, WA 6/99 to 5/03 MSN/bCentral Program Manager (4/01 to 5/03) *Microsoft Corporation's Legal Department integrated legal personnel into its bu siness units in an effort to provide greater support in managing and litigating legal matters. *Manage and facilitate bCentral and MSN responses to requests fro m worldwide governmental agencies, including law enforcement, subpoenas, and cou rt orders. *Designed and developed tools to track, store, manipulate, report, an d retrieve policy, privacy and legal related data. * Manage and draft bCentral p

olicy, privacy and training documents, data retention and records management; in cluding but not limited to conducting training with internal and external groups in these areas. *Negotiated and drafted EULA, NDA, IT and vendor agreements. *M anage Microsoft public and customer relationships, negotiate and resolve conflic ts, using advanced customer service skills to deflect potential entanglements, s uccessfully resolving the issue to achieve customer satisfaction and finally dri ving customer feedback with the individual product groups for continuous improve ment. Senior Litigation Paralegal (6/99 to 4/01) *Responsibilities include litigation case management, strategy and successful re solution on complex large scale, intellectual property, class action, employment , product liability and anti-trust matters. *Propounded and responded to, civil demands, and discovery and governmental requests. *Successfully negotiated and d rafted contract and settlement agreements. *Interface with various client organi zations, governmental agencies, and legal counsel, for the strategic identificat ion and analysis of litigation significant materials. *Conducted legal and factu al research and analysis; interviewed and prepared witnesses for depositions and trial. *Managed and coordinated outside counsel activities and legal expenditur es. *Extensive involvement in pretrial, trial and post trial remedies. *Tried sm all claims matters, attended hearings and made court appearances on behalf of th e company. *Negotiated contracts and interfaced with client organizations, IT an d vendors relative to drafting and implementing EULA, NDA, IT and vendor agreeme nts. *Facilitated the development and implementation of processes, practices and policies relative to data management and records retention.*Participated in the design, development and implementation of a Litigation Support Tool to manage l itigation and discovery in a more efficient and cost effective manner, including tool training. Southern California Edison, Rosemead, CA 6/92 - 6/99 Senior Environmental Litigation Paralegal *Interface with State and Federal regulatory agencies regarding environmental co mpliance, orders and enforcement actions. *Manage contingent staff and outside c ounsel on major insurance defense and environmental insurance recovery litigatio ns. *Propounded and responded to governmental and regulatory agency and discover y requests; conducted compliance interviews of Edison and agency personnel. *Con duct legal research, analysis and companywide training of hazardous waste and su bstance regulations, statutes, legislation and ordinances to ensure company comp liance. *Facilitated the development and implementation of a company environment al internal audit program. *Facilitated the development and implementation of a company paralegal program; managed paralegal and outside counsel activities. EDUCATION * B.A. Urban Studies, Concentration in Urban Development & Regional Planning University of Southern California (Los Angeles, CA) * Paralegal Studies Degree University of Southern California Law Center (Los Angeles, CA) Areas of Study: Civil Litigation, Real Estate Law, Employment Law, Legal Ethics, Legal Research, Legal Writing, Torts and Trials. * Teachers Certificate, State of Michigan, Ann Arbor, MI Ann Arbor Public School System: Elementary and Secondary Education. * Solution Development Methodology ("SDM") Certification. State of Michigan, Dearborn, MI: Ford Motor Company PROFESSIONAL STRENGTHS

Extensive experience in litigation support, electronic discovery, and legal proc ess outsourcing, with an emphasis on incorporating technology into the litigatio n practice to drive efficiencies in managing large-scale complex discovery matte rs, including but not limited to, intellectual property, securities, anti-trust, insurance defense, product liability, employment, and class action litigation, etc. The referenced expertise and background in data management and retention, p olicy and privacy issues, cyber crime, legal and regulatory compliance, computer technology, and public relations have contributed to a solid foundation suited to a Program Manager, Litigation Manager, or Legal Director position. COMPUTER TECHNOLOGY SKILLS Various core business tools e.g. Office XP and 2007, PowerPoint, Adobe Acrobat, Word, Excel, MS Project, Outlook, Exchange, Windows XP, Vista and 2007, Visual B asic, Visio and Lotus Notes ; Standard practice litigation support, database and case/document management applications, including but not limited to: Access, Co ncordance, Folio, Summation, Lexis/Nexis, Westlaw, Live Note, JFS Litigator, San ction, Trial Director, IPRO, Daticon, Ringtail, Doculex, Discovery Cracker, Atte nex, Clearwell, Relativity, CaseMap, and Solution Development Methodology ("SDM" ).