JEANETTE A COUCH

458 40th Ave N

St. Petersburg, FL 33703
Tel: 727/686-3603
Email: jc8f8cea@westpost.net
Objective: Seeking position wherein my business experience will contribute to th
e entity's profitability.
STRICKLAND GENERAL AGENCY OF FL INC, Clearwater, FL - Acctg Dept; CSR (2005-2
010)
Assistant to BRANCH MANAGER and DEPARTMENT MANAGERS as stated below:
-PROFESSIONAL LIABILITY, EXCESS/UMBRELLA, WORKERS COMPENSATION-
Coordinate Monthly solicitation renewal letter to agents for all professional li
ability and XS renewals, invoicing all new and renewal business; reviewing/recon
ciling quote to invoice prior to processing, reviewed electronic renewal policie
s for accuracy for processing to agent with invoice, processed endorsement reque
sts from agent to company and follow up, involved in quoting Employment Practice
s Liability via various company on-line rating systems including quoting process
for Excess GL and Work Comp.
-ACCOUNTING DEPARTMENT-
A/R processing and collections, A/P processing, Company payables, Audit accounti
ng, Surplus Lines Tax filings, SL tax reconciliations, bordereaux reconciling, i
nvoicing-includes assisting staff members with invoicing instruction, cancellat
ion return premiums, various other accounting projects as requested.
-P&C DEPARTMENT-
Policy and Endorsement processing, Agent customer service, Audit and Claims proc
essing, Cancellations - all phases - beginning with the Notice of Cancellation t
o the final endorsement; extensive agent/finance company contact.
BAYLIFE PHYSICAL THERAPY& REHAB, St. Petersburg, FL - Office Manager (2003-2005
)
Responsible for overall management and application of the following: Patient or
ientation, medical, financial, legal management of patient charts, supervision/t
raining of office staff, human resources, payroll, supervising clinic activity r
egarding compliance with Federal, State, Medicare and other insurance Regulation
s; HIPAA Privacy Officer, maintained insurance-provider contracts; coordinated b
uilding maintenance issues.
STEIN FORD SCHAAF & TOWZEY LLP, St. Petersburg, FL, Office Manager (1997-2003)
Responsible for overall management and application of the following:
-FINANCIAL: Planning, budgeting, financial reporting, operations analysi
s, general ledger accounting, billing, collections, cash flow control, banking r
elationships, tax reporting, trust accounting, payroll, A/P, A/R.
-PRACTICE: Maintenance of insurance policies, risk management, quality
control, computer maintenance, legal practice systems, facility issues, purchasi
ng, inventory control, records management, mailing procedures, telecommunication
s and courier services.
-HUMAN RESOURCES: Staff recruiting, orientation, training and developmen
t, benefits administration, employee relations, counseling, disciplining, person
nel record keeping, computer documentation.
WILLIAM F MERLIN PA, Tampa, FL - Firm Administrator - (1995-1997)
Responsible for all financial, administrative, personnel matters; including but
not limited to: general ledger, financial reporting, trust accounting, receipts,
disbursements, bank reconciliations, payroll, payroll tax reporting, purchasing
and computer maintenance.
Proficient in: WINDOWS / MS OFFICE Applications & IMAGENOW Paperless Environment
EDUCATION: Central Insurance School - CPSR - Licensed
Hudson Valley Community College (2-years)
REFERENCES AVAILABLE UPON REQUEST