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ALEXANDER NAHOOLEWA 23785 W. Wayland Drive a Buckeye, AZ 85326 an9081b8@westpost.

net a (808) 479-2209 ACCOUNT MANAGEMENT PROFILE Client Support Methodologies opment a Sales Generation a Relationship Devel

Client-centric, results-driven account management professional with solid experi ence in the highly competitive commercial and residential security systems indus try. Persuasive communicator and skillful negotiator, with unwavering focus on o bjectives and an uncompromising commitment to customer satisfaction. Demonstrate d ability to deliver unparalleled customer service, improve processes, analyze c omplex issues, negotiate contracts, manage / motivate teams and attain major com pany sales goals. Unique ability to translate complex product and account inform ation for the benefit of customers at all levels. Resourceful in solving problem s, striving to ensure top levels of customer satisfaction. CORE COMPETENCIES a Account Management a Client Relationship Development a Security/Alarm Systems Expertise a Operations Management a Revenue Generation a Problem Resolution a Client Service/Support a Business Development a Goal Attainment PROFESSIONAL EXPERIENCE ALERT ALARM OF HAWAII a" Honolulu, HI 1999 to Present Security Solution Specialist Generate sales of intrusion, fire, card access, CCTV and intercom systems for co mmercial and residential clients. Manage entire sales and account management cyc le, including relationship development, ascertaining product requirements, contr act and finance negation, and sales closing. Service accounts and support long-t erm relationships with buyers. Oversee installations to ensure timely and accura te completion, and highest levels of customer satisfaction. Gain approval for ar chitectural drawings, and submit electrical permits and drawings to state and co unty agencies. Coordinate closely with employees, general contractors, developer s, architects, electricians, installers and service personnel. Work with D.R. Ho rton residential, putting together security alarm packages for new homes. Secured $35,000 in new equipment sales and $650 per month in recurring revenue. Achieved top three status in sales from 14 sales people. Sold 40 alarm systems at Honolulu Community College. KITV a" Honolulu, HI 1998 Television Broadcast Engineer Held responsibility for installing and servicing electronic equipment for news a nd post production broadcast operations. Worked with TV modulators, combiners an d mixers, and master control room equipment such as Sony and Panasonic VHS tape recorders, video monitors, and audio/video switchers. Gained familiarity with ch aracter generators, and post production equipment such as special effects genera tor a and a editing system, time base corrector, and camera equipment. SELF EMPLOYED a" Guam 1990 to 1998 General Manager / Audio and Visual Consultant Handled all business and operational aspects of solely owned audio and visual co nsulting company. Developed sales of audio and visual equipment to hotel/hospita lity industry clients. Liaised with clients to gather product requirements, reco mmend and sell appropriate solutions, oversee set-up, ensure success project com pletions, and provide post-sale maintenance services. Coordinated audio and visual display for Hiltonas Hotel 15 year anniversary cel ebration.

~ Previous success includes rapid advancement from Technician to Engineering Sup ervisor with Guam Cable TV ~ EDUCATION AND CREDENTIALS Security Network of America, 2006 & 2009 NFPA Member 2007-2008-2009 Fire Marshalas Guide to Fire Alarm Systems Courses in Advanced Electronics a" Vocational Technical School, Guam Computer Skills & Manufacturer & Products Windows, Word, Excel, Outlook, EasyCAD Aiphone, Clinton Electronics, Digital Monitoring Products, FireLite, G.E. Telephone & Gate Entry Systems, CCTV (analog, digital, wireless, IP) Access/Burglary/Fire Alarm Systems