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Mekdes M.

11728 Pindell Chase Drive Home (410) 792-2515
Fulton, MD 20759 Cell (410) 585-57

Professional Summary
Senior Insurance claims officer with extensive years of comprehensive payroll an
d budgeting skills and insurance experience including processing, management, an
d administrative. Worked in various positions including Application Processing,
HR Department, Customer Service, Beneficiary Department, Information Systems, an
d Claims Department. Broad and extensive knowledge of insurance resources in a v
ariety of industries. Demonstrated experience initiating and finalizing various
reports and projects.
Professional Skills
Claims Processing ~ Management & Supervisory ~ Communication & Organization Ski
lls ~ Payroll ~ Bookkeeping ~ Training & Development ~ Knowledge of Word ~ Excel
, PowerPoint ~ Outlook

Professional Profile

Assistant Payroll, Bankers Couriers Inc., Silver Spring, MD 2009

Payroll & Budget Preparation Served as assistant payroll administrator
Provided leadership for staff training and development in areas of finance and
Streamlined accounting and billing activities, improving efficiency, productivi
ty, and profitability
Oversaw accounts/payroll for multiple diverse companies
Analysis of records of past and present operations, trends, costs, estimated an
d realized revenues, and administrative commitments
Supervisor/Associate, Armed Forces Benefit Association, Alexandria, VA 1987-200
Directly administered policy holders life insurance claims. Strong customer serv
ice and organizational skills. Ability to multi-task in a very fast- paced produ
ction environment. Highly organized, efficient, time management and prioritizati
on skills, ability to work very well with management, staff, customers, and exte
rnal contacts, excellent oral/written communication and interpersonal skills.
Supervised and managed departments of 10 employees for 6 years. Responsibilities
included development of new accounts and management of ongoing corporate accoun
ts. Duties also included interviewing, hiring, and training new personnel. Addit
ional experience included:
Processed and finalized non contestable and contestable death claims through cl
osing of the claim file.
Proficient in all phases of organizing and coordinating projects, meeting deadl
ines and budgets.
Finished and maintained reinsurance and waiver files and records.
Created spreadsheet programs and /or reports for management using Excel and Wor
Independently analyzed information and compose reply to general correspondence.
Trained and developed employees to be proficient with the organization as well
as multiple claims issues.
Handled all paperwork from preliminary conversations with policy holders and th
ird parties reps.
Appointed legal representatives for court cases. Investigated Homicide cases wi
th Police Department.
Educational Qualifications

Bachelor of Science Degree in Computer Science with Minor in Business Administra

tion, Marywood University, Scranton, PA, 1986

*Excellent References Available On Request*

Related Interests