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RANDALL EDWARD GROB 28 Warwood Terrace - Wheeling, WV 26003 - Tel: (304) 277-2824

CAREER OBJECTIVE: A challenging position that utilizes my product marketing, merchandising and man agement skills QUALIFICATIONS: * More than 30 years in retail business operations and inventory management * Supervised or managed from 2 to 15 persons, both on-site and at remote locatio ns * Skilled at learning new concepts quickly while working under pressure * Fully understand the importance of customer service and customer satisfaction * Excellent knowledge of brand name products and comparative product marketing * Ability to communicate well with both superiors, coworkers and subordinates EXPERIENCE: Jun 1989 - Jul 2010 STAPLES OFFICE SUPPLY Columbus & St. Clairsville, OH

A long and progressive position encompassing a wide range of assignments that le d to the success of the department and the store. Began as a management trainee and have been promoted to sales and operations management positions within the company. Various key positions include: Manager Trainee and Office Supply Lead * Responsible for learning overall company philosophy and store operations * Participated in inventory management and physical inventories * Stocked shelves and assisted in overall product displays Inventory Associate * Responsible for receiving and returning products to/from suppliers and warehou ses * Handled customer relations with vendors and local suppliers * Controlled and maintained security for all shipping, receiving and storage are as Delivery Manager * Responsible for pulling, packaging and processing of product sales for clients * Prepared delivery manifests and directed delivery drivers * Prepared management reports covering all delivery activities Sales Manager * Responsible for business machine and office furniture department * Participated in store planogram implementation and maintained product layouts * Managed and maintained all product pricing for this department * Trained staff in sales techniques and strategies for all assigned products Operations Manager * Responsible for all aspects of store operations * Managed all projects and participated in all store management activities * Trained new store associates in qualified them in product use and sales Have been a member of more than 20 corporate teams responsible for various segme nts of store remodelings, store expansions and new store openings. Each team wo rked within strict budgets as well as tight timeframes to ensure the success of

each and every project. RANDALL EDWARD GROB Page Two

EXPERIENCE (cont'd): Apr 1987 - Jun 1989 MANCOM (Project 3016) Alexandria, VA Employed by a Government Contractor that was selected to operate the Veterans Ad ministration Forms and Publications Center. Held the following key positions: Mail Room Supervisor * Responsible for all mailings and shipments (UPS, USPS, etc) and related mail h andling * Scheduled and supervised personnel in meeting priorities and preparing shipmen ts Shipping Department Lead * Responsible for bulk skid shipments, including stock selection, weighing and p ackaging * Trained contractor personnel in proper shipping and packaging procedures Aug 1986 - Apr 1987 Dale City, VA SHOPPERS FOOD WAREHOUSE

As a knowledgeable retail/wholesale trained grocery person, held the following p osition: Department Manager * Responsible for the dairy and frozen food department with a $80,000 weekly vol ume * Supervised seven retail associates in the overall operation of this unit Sep 1986 - Oct 1987 n's Corner, VA MACY'S DEPARTMENT STORE Tyso

(This was a part-time evening position). Held the following positions to gain a dditional experience beyond retail dairy and grocery products: Shipping Clerk/Loader * Pick-up purchased products from departments or back-office and deliver to cust omers * Participated in building and assembling store displays, kiosks, and planogram layouts * Prepare documentation and oversee store transfers and product returns Feb 1979 - Oct 1986 KROGERS Wheeling, WV

After both classroom and on-the-job training, held the following position with t his major grocer: Department Manager * Responsible for the dairy and frozen food department with a $70,000 weekly vol ume * Operated forklift trucks and pallet jack trucks to handle product receipt and storage

Apr 1978 - Feb 1979 heeling, WV



After completing high school and while attending community college, accepted the following position with this retail enterprise: Manager Trainee * Through on-the-job training, learned the retail tire, battery and accessory bu siness * Maintained inventory, recorded stock, received deliveries and helped run front office