You are on page 1of 2

WILLIAM DEAN JOHNSON 2216 Pleasant Dr.

Home: 269-324-5204 Portage, Michigan, 49002 Cell: 269-599-2770 bj923a58@westpost.net BACKGROUND SUMMARY Result orientated Quality Manager, Team Member with experience in Lean practices , ISO quality standards, process and continuous improvement. Experienced in ISO standards automotive and medical, extensive hours in performing audits internall y and suppliers to the ISO standards. Successful background in project managemen t leading various sites to ISO certification. CAREER HISTORY Safari Circuits Inc. Manager, Quality Assurance April 2009 to Present

Directed the daily quality operations for a contract electronics circuit b oard manufacturer. Responsible for planning, conducting and leading ISO required internal audits and supplier audits. Manage the documentation control and recor ds company wide, calibration and training departments. Perform problem resoluti on and process improvement relating to defective product, working directly with engineering, suppliers, and purchasing. Collaborated on improving supplier to cu stomer relationship for key circuit board suppliers. Lead the quality team on th e investigation, purchase and launch of new quality management system software t o improve document control, nonconformance and corrective action reporting and t he daily manufacturing process performance reports. Served as the company's ISO Management Representative. Drafted the level 1 quality manual for ISO 13485 medi cal standards, and developed level 2 and 3 procedures and work instruction. Wright Coating Technologies March 2007 to April 2009 Quality Manager Consolidated the various quality functions into a single department for a custom powder coater. Directed technicians on the daily wash stages titrations to ensu re proper adhesion. Designed the receiving inspection and certification analysis of the chemicals and coating powders received daily. Performed the ISO required audits. Served as the company's quality liaison between key customer accounts. Collaborated with Engineer on many cost and process improvements. Interacted on the improvement of the specialized powder coating of plastics for a major applia nce manufacturer. Directed the daily production inspection, coached quality team members on various lean and quality improvement techniques. Magna Donnelly Holland Windows Division Contractor ISO/TS: 16949:2002 Auditor-Trainer 2007 Oct 2006 to Feb

Provide 3rd party internal auditing of the Magna Donnelly Quality/Business Manag ement System to ensure 3rd party certification and to assist with the solid reso lutions and effective implementation of corrective actions. To provide an outsid e perspective on how effective the quality system is. Assisting with the trainin g of quality principles and processes to various level of management. Camoplast Crocker LLC, Three Rivers, Michigan March 2000 to Aug 2006 Quality Assurance Manager Directed a quality department for a custom blow molder of plastic products. Resp onsible for conducting required ISO internal audits. Manage the documentation co ntrol and records company wide. Perform problem resolution and process improvem ent relating to defective product, working directly with engineering, suppliers, and purchasing. Directed personnel in equipment calibration, test and measureme nt requirements. Improved the customer interface process for the supplier to cu

stomer relationship and perform supplier audits and supplier quality. * Successful in achieving ISO: 9001: 2000 registrations at all 4 facilities with in 1 year to maintain customer base and increase sales potential. * Developed supplier evaluation program with purchasing, production control to help in the development of supplier quality. * Project liaison between Delphi on quality or engineering related issues durin g an 11 tool transfer from another location. Resulting in no lost or down time d ue to quality related issues. * Project leader for inventory management bar-coded labeling system to reduce on -hand inventory by 3 days and cost saving of $ 500.000.00 and no-miss labels to automotive customers. SPX Corporation, Wayland, Michigan April 1991- Jan 2000 Quality Team Leader Depot Repair Operations Manager Technical Support Specialist Regional Service Manager (Bear Automotive, an SPX Company) Area Sales Representative (Bear Automotive, an SPX Company) Carlton Auto Repair, Wheaton, Illinois: Owned and operated auto repair facility . EDUCATION AND PROFESSIONAL DEVELOPMENT Davenport College Quality Leadership Technical Specialty Certificate Kalamazoo, Michigan Quality Systems Training QS-9000, ISO 9000 and Malcolm Baldridge Developed and presented QS Awareness Training Program for Davenport College at various locations Excel Partnership, Inc. RAB-ANSI, RABQSA Schaumburg, Illinois Accredited Lead Auditor Course QS 9000, ISO 9000:2000, ISO/TS: 16949: 2002 Kalamazoo Valley Community College Quality Management & Western Michigan University Geometric Dimensioning & Tolerance Kalamazoo, Michigan Career Track Mistake-free Grammar & Proof-Reading Grand Rapids & Kalamazoo, Michigan How to Lead a Team Conflict Resolution and Confrontation Skills How to Be a Better Communicator Successful Project Management 1&2 Dale Carnegie Dale Carnegie Training Course

CIVIC AND PROFESSIONAL AFFILIATIONS American Society for Quality Senior Member (ASQ) 12 Years, Automotive Industry A ction Group (AIAG), Michigan High School Interscholastic Bowling Coaches Associa tion (MHSIBC), Director of the Youth Bowler Association of Portage (YBA), Portag e Central HS Bowling Coach