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Kimberly Washington 57 Hunting Creek Lane 804.691.9935 Stafford, Virginia 22556 kw6548e0@westpost.

net HUMAN RESOURCES PROFESSIONAL Objective Seeking a position as a valued member of your Human Resources depar tment that leverages my achievements, skills, energy, and talent for identifying and developing superior employees. * Over ten years experience in a variety of professional office environments and providing leadership and support * Solid background in providing personnel and organizational management and acco mplishing training objectives * Excellent time management, prioritizing, multi-tasking, organizational and com munications skills at all levels * Quick learner, effective decision maker, keen instincts for problem resolution as a resourceful team member * Microsoft proficient EMPLOYMENT Secretary, Youth Sunday School Teacher, Finance Committee Member, District Treas urer. Emmanuel Church of God in Christ. 7204 Boydton Plank Rd. Petersburg, Va. 2 3803. Carl G. Singleton, Sr. 804.490.7460. February 2009-April 2010. Salary: $12 .00 hourly Responded to individuals needing written communication. Composed requested lette rs. Sent letters to all first-time visitors to the church. Maintained records of baptisms, dedications, weddings, membership and visitor attendance. Provided a n uninterrupted support of total church office operations. Ordered supplies as n eeded. Maintained a complete and systematic set of records of business transacti ons. Responsible to the Sunday School Superintendent for the total work of the c lass. Taught youth the Bible by guiding discovery-learning activities. Particip ated in youth ministry special events as time allows. Strategized regularly with the Youth Program Director about any youth who are experiencing difficulty. Pre sented Biblical teaching in creative and innovative way to ensure maximum partic ipation. Balanced books and prepared reports to show receipts, expenditures, acc ounts payable, and various other items pertinent to the operation of the church. As necessary, updated any printed materials so that information was accurate an d current. Presented regular reports to finance committee, and the trustees. Ass umed the responsibility for the expenditure of funds according to an approved bu dget and proper authorization. Maintained books of account, journals, and ledger s associated with the preferred choice of accounting software. Filed all financ ial reports. Front Office Manager. Passion & Purity Project-757. 9321 Spring Terrace Dr. Suf folk, Va. 23432. 30 hours. Princella Johnson. 757.925.1145 June 2006-April 2009. Salary: 12.00 hourly Planned and monitored daily staffing schedules and adjusted accordingly to ensur e adequate staffing levels that support operational demands and business objecti ves. Maintained and updated departmental policies and procedures manual. Managed and oversaw administrative functions to ensure all paperwork was processed effi ciently and in a timely manner. Researched opportunities for improved services t o clients. Maximized office productivity through proficient use of appropriate software applications. Reviewed clerical and personnel records to ensure accurac y. Responsible for the training and development of employees. Scheduled employee holidays, benchmarked employee salary increases against curre nt standards, performed employee performance evaluations and managed travel and expenses for all office employees. Analyzed and organized office operations and

procedures such as preparation of payroll, information management/filing systems , requisition of supplies and other clerical services. Established uniform corre spondence procedures and style practices. Responsible for submitting payroll tim ely and accurately. Formulated procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Supervisor/Trainer Startek, Inc. 3333 S. Crater Rd. Petersburg, Va.; 23805. 4 0 hours. Gerald Lucas-804.722.8840/ Kelly Bishop- 804.862.6654 March 2006-May 20 08 Salary: 33,000 yearly Responsible for identifying, planning and executing needs for training, performa nce, educational programs, while locating and recommending available resources t o attain organizations objectives and enhance employee development. Integrated n ewly revitalized training and safety programs to meet government standards and m onitored the progression designed to maximize employees' response, performance a nd knowledge. Prepared short and long-term training schedules utilizing a datab ase for scheduling and tracking progress of participants to ensure that the lear ning objectives are being met while checking for compliance and completion of al l requirements for assigned personnel. Managed multiple projects while working closely with different agencies to execute training programs to provide required support resources; ensuring for proper personnel, equipment, supplies and makin g transportation arrangements for deployments. Recognized for designing a challe nging training program resulting in team members achieving higher proficiency ra tings during periodic skills testing, evaluations and promotion scores. Provide d quality customer service with a high volume central processing and distributio n center. Accurately and efficiently input data utilizing the exception alpha-nu meric keyboarding skills. Kept apprised of products, services, promotions and wa rranties. Represented third-party national catalog companies. Acquired supplie s and services by purchase through delivery orders. Prepared and maintained acqu isition documentation. Responded to customer calls and inquiries regarding prod uct orders, warranty issues. Expedited and facilitated the escalation of custom er service issues. Collected customer demographics and payments on orders placed. Desktop Publishing Reproduction Assistant. Office Max. 5711 Vaughan Rd, Montgo mery, Al., 36111; 32 hours; Jeremy Fore; February 2004- November 2005. Salary: 9.70 hourly Provided customers exceptional business collateral and promotional advertisemen ts, i.e., brochures, business cards, and nametags. Conferred with vendors to obt ain product and service information such as price availability and delivery sche dules. Acquired supplies and services by purchase through delivery orders. Expe dited delivery of goods to customers; served as corporate contact for local Cham ber of Commerce, out-of-state servicing vendors, and potential new vendors. Drive Thru Teller. SunTrust Bank. 1340 W. Washington St. Petersburg, Va. 23803; 40 hours; Mary Jo Farley. April 2003-December 2003. Salary: 11.75 hourly Served customers by accurately and promptly performing transactions while deliv ering exceptional customer service. Promptly processed consumer and business tra nsactions in an accurate and efficient manner. Followed bank policies, procedure s, and security guidelines; complied with federal, state, and local regulations; maintained awareness of updated policies and procedures. Balanced cash transact ions daily and minimized out of balance occurrences. Participated with financial center team members to consistently meet or exceed customer service goals. Adhe red to customer service protocols and processes. Delivered and proactively sough t feedback for improving personal, as well as team performance. Desktop Publishing Reproduction Assistant. Staples Office Supplies. 84 Southgate

Square, Colonial Heights, Va., 23834; 32 hours; Tegra Branch; February 2000-Ap ril 2003. Salary; 9.00 hourly Provided customers exceptional business collateral and promotional advertisement s, i.e., brochures, business cards, and nametags. Conferred with vendors to obta in product and service information such as price availability and delivery sched ules. Expedited delivery of goods to customers; served as corporate contact for local Chamber of Commerce, out-of-state servicing vendors, and potential new ven dors. EDUCATION Studied Judicial Reporting at Prince Institute of Professional Studies in Montgo mery, AL Graduated from Frank W. Cox High School in Virginia Beach, VA

Exceptional References Available Upon Request