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SARAH J. MOUREAU 631 W. Briar Lane, Apt. 202 Green Bay, WI 54301 920/680-1671 sm92916a@westpost.

net * EXPERIENCE 05/10-07/10 Bay Media/Wolf River Media LLC, Green Bay, Wisconsin A 5-year-old newspaper and magazine publishing group, which publishes the Ocon to County Tines Herald, the Bonus, the Green Bay Sun, the Shawano Leader, the Le ader Advantage, the Shawano Shopper, the Fun Guide the Health Guide magazines. Adverting Account Executive Prospected new businesses and sold advertising to new and established business accounts. 01/10-05/10 ZipLocal Phone Directories Company, (PDC Pages), Stevens Point, Wis consin A 30-year-old yellow page print and online marketer, which publishes 167 title s, employs more than 700 people and serves more than 70,000 customers nationwid e. Media Advertising Consultant Prospect, cold-call and sell yellow page and online advertising to new and rev enue clients in several markets across the state of Wisconsin. 05/08-01/10 Catholic Knights Insurance Company, Milwaukee, Wisconsin A 120-year-old not-for-profit fraternal life insurance company, licensed in 17 s tates, with $3.2 billion life insurance in force, assets totalling over $817 mil lion, and more than 80, 000 members. Financial Services Representative Prospect and sell life insurance, long-term care, and health insurance and annui ty products to members and prospects throughout Wisconsin. 06/07-01/08 Schwaab, Inc., Milwaukee, Wisconsin A 126-year-old national marking and identity products company, with over 350 emp loyees and revenues exceeding 14 million. Sales Representative Cold-called, prospected, sold and maintained new and existing clients in extensi ve Wisconsin territory. Met ambitious weekly sales quotas while working independ ently within a structured environment. 05/01 - 03/05 American Medical Security, Incorporated, Green Bay,Wisconsin A health insurance company with more than 1,000 employees and annual sales in e xcess of $700 million. Merged with PacifiCare Health Systems in 2005. Copywriter Conceptualized, researched, wrote and proofed copy for publications, Intranet a nd Internet. Developed and wrote effective advertising, direct mail and promoti onal pieces. * Conceptualized marketing theme for sales campaign, The Universe of AMS Choices ; developed new marketing pieces which tied all products and services together a nd created consistent marketing

11/97 - 05/01 Humana Health Insurance, Incorporated, Green Bay, Wisconsin A provider of group health, dental and life insurance with over 13,000 employee s and revenues exceeding $1.3 billion. Marketing Specialist(02/99 - 05/01) Newly created position. Wrote copy for publications and letters, coordinated pro duction of all marketing communication pieces and provided administrative suppor t to department. * Redesigned employee newsletter and developed system to solicit articles that r ecognized employee contributions, improved morale and increased readership by 40 %. * Initiated and implemented organizational system that tracked and archived mark eting communication projects. Sarah J. Moureau Page Two Medical Management Representative(07/98 - 01/99) Processed incoming pre-certification calls from members, employers and agents. * Successfully handled more than 80% of pre-certification non-medical related qu estions without transferring calls to nurses which resulted in saved time and in creased efficiency. Customer Service Representative(11/97 - 07/98) Processed incoming calls from members, employers and agents. * Assessed and solved difficult customer problem in one phone call resulting in appreciation letter from satisfied customer. 10/90 - 06/97 NEW Office Products, Green Bay, Wisconsin An independently owned office supply and office equipment sales retailer with 1 00 employees. Retail Floor Team Leader(03/93 - 06/97) Oversaw store operations including interviewing, employee training, maintaining thorough knowledge of products and services, performed daily cash maintenance, m anaged inventory. Served as back up for customer service department and maintain ed legal forms inventory. Supervised four retail representatives. 06/81 - 10/90 Various Freelance Writing Assignments and Customer Service/Clerica l positions. EDUCATION 1983 - 1984 Madison Area Technical College, Madison, Wisconsin Completed Coursework Toward Associate Degree in Marketing. 1981 University of Wisconsin - Whitewater, Whitewater, Wisconsin B.A. in Journalism/English with a Writing Emphasis. TRAINING/ SKILLS Northeast Wisconsin Technical College, Green Bay, Wisconsin Copywriting (2001) Technical Communication (2000) Principles of Customer Service (1997) Supervisory Management (1994)