_JENNIFER H.

STOCKER, CPCE_
_1000 Ashland Court Forney, TX 75126 | Tel: 214.497.1076 |
Email: js931310@westpost.net _ _ _

EXPERIENCE:
FREELANCE MEETING PLANNER, DALLAS, TX (2006 a" 2010)
_MEETING PLANNER & CONSULTANT, HONEYWELL INTERNATIONAL - CORPORATE
COMMUNICATIONS_
* Program Folio: CEO's International & North
American Tours, Board of Director Meetings, World-wide Senior
Leadership Meeting.
* Responsible for venue analysis, site selection
and contract negotiations with luxury properties in North America,
Europe, Asia, & India.
* Responsible for hotel logistics, food & beverage
menu design, on-site program management, budgeting, post-conference
operational analysis.
_ON-SITE TRIP DIRECTOR_
* Responsible for on-site management of
registration, housing, meetings and events, food & beverage
management, amenity preparation, and transportation.
* Program Folio Includes: Fortune 500 companies,
national and international associations.
* Program size range: 200 a" 6,000 persons.
THE PHOENICIAN RESORT, SCOTTSDALE, AZ (2004-2006)
_FOOD & BEVERAGE MANAGER, WINDOWS ON THE GREEN GOLF CLUBHOUSE
COMPLEX_
* Responsible for overall operations of a
4-Diamond, Wine Spectator award-winning fine-dining restaurant, bar
and banquet facility, in addition to a casual outdoor restaurant,
snack bar and golf beverage cart service in a 5-Diamond luxury
resort.
* Developed and implemented the comprehensive
training program and operational systems that earned the restaurant
4-Diamond recognition.
* Through training and motivation, five additional
members of the fine dining service staff members sought and earned
credentials of Certified Sommelier.
* Oversaw complete renovation of fine dining
restaurant.
 ARIZONA GRAND RESORT (FORMERLY POINTE HILTON SOUTH MOUNTAIN RESORT)
PHOENIX, AZ (1996-2000)
_DIRECTOR OF CATERING & CONFERENCE SERVICES_
* Responsible for overall operations of catering
and conference sales department with 115,000 sq. ft. banquet facility
in a 650-room 4-Diamond luxury resort.
* Additionally responsible for all catering and
conference sales in resort restaurants and off-property themed event
venues.
* Coordinated and supervised meetings and banquet
functions for 10 to 2,500 persons.
* Increased annual catering and conference services
revenues by 25%
* Directed expansion of wedding market. Achieved
an increase in number of weddings on property from 20 to in excess of
125 per year.
* Oversaw installation of Delphi software system
training and programming for resort.
_SPECIAL ASSIGNMENT: TASK FORCE, PHANTOM HORSE BAR & GRILL_
* Responsible for training and development of
management team.
* Implemented numerous operational and cost control
systems:
_SENIOR CONVENTION SERVICES MANAGER_
* Responsible for comprehensive planning of
high-profile meetings and conferences.
_CONVENTION CATERING SERVICES MANAGER_
* Responsible for _custom design_ of convention
catered events and all related DMC services.
EXPERIENCE (CONTINUED):

DALLAS GRAND HOTEL, DALLAS, TX (1993-1994)

_DIRECTOR OF CONVENTION SERVICES & CATERING_
* Responsible for establishment and overall
operation of catering and conference services department with 40,000
sq. ft. banquet facility in a 710 room downtown hotel undergoing
complete renovation and reopening.
* Coordinated and supervised meetings and banquet
functions for 10 to 1,500 persons.
* Increased annual catering and conference services
revenues by 45%
* Developed and implemented Hispanic wedding and
social market program.

CHICAGO ATHLETIC ASSOCIATION, CHICAGO, IL (1991-1993)

_ASSISTANT DIRECTOR OF CONFERENCE SERVICES & CATERING / DIRECTOR OF
SPECIAL EVENTS _
* Responsible for administration of catering and
conference planning department and supervision of all related service
operations in 30,000 sq. ft. banquet facility within an exclusive
full-service private club and boutique hotel.
* Increased annual catering and conference services
revenues by 20%
* Responsible for planning, coordination, and
sales/marketing of all club holiday, cultural, and novelty events for
membership.
* Planned and coordinated private functions for 10
to 1,000 persons on and off-site.

HILTON CHICAGO (FORMERLY THE CHICAGO HILTON & TOWERS), CHICAGO, IL

(1988-1991)
_MULTI-OUTLET MANAGER: PAVILION RESTAURANT, FAST LANE DELI, SPORTS
BAR_
_TRAINING MANAGER: KITTY O'SHEA'S BAR & RESTAURANT_
_SENIOR ASSISTANT MANAGER: PAVILION RESTAURANT_
_TRAINING MANAGER: PAVILION RESTAURANT_
 * Developed Training Program S.T.E.P. 1 that was
recognized for excellence. Portions of this program were
subsequently submitted to Hilton's Corporate F&B team for insertion
into Standard Operating Policy.
_ASSISTANT MANAGER: PAVILION RESTAURANT_

CHICAGO MERCANTILE EXCHANGE CLUB, Chicago, IL (1987)

Beverage Manager
EDUCATION:
HILTON HOTELS CORPORATION (1988)
Hilton Professional Development Program
* Intensive Training: F&B Finance, Convention &
Conference Services, Exhibit Hall & Concessions, Catering, Banquets,
Restaurants, Beverage, Room Service, In- Suite Dining & Gold Service,
Stewarding, Main Kitchen & Pastry Departments, Engineering/Facilities
Management, Purchasing
* Department Training:_ _Sales, Marketing, PR_,
_Rooms, Front Office, Reservations, Housekeeping, Guest Services,
Security, MOD, Engineering/Facilities, Purchasing, Spa/Salon
PENN STATE UNIVERSITY, UNIVERSITY PARK, PA (1987)
B.S. in Hotel Restaurant and Institutional Management. Minor in
French.
FOREIGN STUDY: L'UNIVERSIT DE NICE SOPHIA-ANTIPOLIS, FRANCE
_EUROPEAN BUSINESS AND ECONOMIC SYSTEMS._

CERTIFICATIONS:
CPCE, CERTIFIED PROFESSIONAL CATERING EXECUTIVE (2000)
AFFILIATIONS:
MEETING PLANNERS INTERNATIONAL
NATIONAL ASSOCIATION OF CATERING EXECUTIVES

_JENNIFER H. STOCKER, CPCE_

Jennifer Stocker is a free-lance meeting planner with over two

decades of experience in the hotel industry and meetings & special
events management. She is well-respected for her attention to
detail, her ability to clearly and concisely communicate, her food &
beverage expertise, and her overall knowledge of the hotel and event
planning industries as a whole.

She has managed and planned single events and conferences ranging in
size from 40 persons to 6,000. Her clients have included Verizon
Wireless, Eli Lilly, Coca Cola, Amgen, Novo Nordisk, Honeywell
International, The United Nations, Computer Associates, and The
International Diabetes Federation.

Her early career began at Hilton Hotels Corporation as a Hotel

Management Trainee. There, she trained extensively at several of
the company's flagship properties, learning the intricacies of the
various divisions. Upon completing her initial training period,
she then embarked on an intensive Food & Beverage training program
that focused on Culinary, Restaurant, Beverage, Banquets, Catering,
Conference Services and Exhibit Hall Management.

Jennifer brings a wealth of experience from AAA four and

five-diamond hotels and resorts, as well as exclusive high-end
private clubs. She has worked for the Luxury Collection of Starwood
Hotels, Destination Hotels & Resorts, and both the Hotel and the
Resort divisions of Hilton Hotels Corporation.

A seasoned former Director of Convention Services, Jennifer has been

responsible for overseeing several of the largest hotel conference
facilities in two major U.S. markets. She has led Catering,
Conference Services and full-service Destination Management Services
teams.

In the year 2000, Jennifer received her certification as a Certified

Professional Catering Executive. She is currently pursuing her
certification as a Certified Meeting Professional.

She has taught Event Planning & Catering Management courses on a

collegiate level.

Jennifer is a graduate of Penn State University. She holds a

Bachelor's degree in Hotel, Restaurant, & Institutional Management.
She also holds a minor in French and a minor in European Business &
Economic Systems from the Institut Universitaire de Technologie,
L'Universit de Nice, France. She speaks conversational French.
Today, Jennifer lives in the Dallas, Texas, USA.