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TED KUYPERS 10139 E. Celtic Drive Scottsdale, Arizona 85260 602.686.8787 E-mail :tk936e3c@westpost.

net ________________________________________________________________ SUMMARY OF QUALIFICATION Dynamic Personality Incredible Customer Service Skills Sales Professional EXPERIENCE: UNIVERSITY OF PHOENIX July 2009 - Present Military Enrollment Counselor for online college degree programs * Enroll active duty/veteran military personnel and spouses * Secure government funds and private loans for tuition * Assist prospective students with online application processes * Forward documents to proper administrative departments to secure registration * Guide and instruct students in Ecampus and classroom settings * Work in conjunction with Academic and Finance Counselors as part of student gr aduation team * Maintain retention of enrolled students through mentoring and motivation

New and Pre-Owned Sales Counselor March 2009 - July 2009 * * * * * * * * Arizona Auto Direct / Arizona State Credit Union Counsel credit union members on purchases thru auto buying service Solely responsible for inquiries from members of 22 branches Direct process from initial contact to delivery at branch to include: Procuring vehicles from dealerships Negotiating price on members' behalf Preparing all necessary MVD documentation and contracts Organize web-based logistics for all transactions Ensuring credit union members' complete satisfaction with service

Sales Representative North Scottsdale Hyundai Feb 2008 - Feb 2009 * Met or exceeded monthly sales requirements * Surpassed regional and national customer satisfaction ratings continuously

Pre-Owned Sales - Internet Manager July 2006 - Jan 2008 * * * * Chapman Auto Group, Phoenix Preserved solid monthly sales rate, pre-owned department Transferred as part of" start -up" internet department team Serviced internet clientele in self-directed setting Sustained unmatched customer satisfaction indexes July 2004- Jun 2006 Hyundai of Tempe * Successful direction of internet sales department * Implemented sales process and technique for utmost department productivity * Development training guidelines consistent with maximum customer satisfaction ratings Senior Sales Representative March 2003- June 2004 Scottsdale Jaguar/Rolls Royce * Marketed highline new and pre-owned automobiles * Managed in-store "Executive Premier "corporate, directed to company and corpor ate officers * Organized sales and marketing events in harmony with client Sales Representative July 2000 - Feb 2003 Bell Road Automall ,Phoenix * Sales of multiple import new and pre-owned vehicles * Recipient of numerous customer satisfaction awards * Development Excellence in Sales training course MILITARY: Infantryman, Airborne Dec 1970 - Jun 1972 US Army, Fort Bragg, North Carolina * 82ndAirborne * Honorable Discharge EDUCATION: El Camino Community College 1975-1976 Torrance, California Liberal Arts FOREIGN LANGUAGE: Speak, Read and Write Fluent Dutch

Internet Manager