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LAURA SWETT 9916 Rand Drive * Burke, VA 22015 * (703) 249-8208 * ls947a20@westpost.

net EFFECTIVE EXECUTIVE LEADERSHIP Policy Analysis ~ Process Reengineering ~ Non-Profit Development ~ Corporate Man agement Successful history of optimizing the effectiveness of non-profit programs throug h support, research, evaluation, and community involvement. Known for seamlessly managing multiple projects, establishing lasting partnerships, and improving op erations. Extensive experience in the development, growth, training and leadersh ip of personnel. Expert in analyzing existing processes and implementing powerfu l systems, strategies, and policies that enhance organizational performance. Fin ancial manager with the business acumen to drive revenue growth and cost control initiatives. Exceptional problem resolution and mediation skills. Insightful, d iligent, honest, and dedicated. Possess Master's Degree in Social Work. CORE COMPETENCIES *--------------------------* Change Management * Strategic Planning * Employee Hiring & Evaluation * Pro ject Management * Program Development * Funding Strategies * Curriculum Development * Financi al Reporting * Volunteer Recruiting * Training * Business Administration * Budget Manageme nt * Community Outreach * Public Speaking * Staff Guidance & Mentoring * Solutio n Development * Public Administration * Event Planning * Education & Child Development * Gr ant Management CAREER SUCCESS *----------------------------Fairfax Christian Church, Fairfax, VA 2003 - 2010 EXECUTIVE LEAD / ORGANIZATION REVITALIZATION SPECIALIST Transformed an underperforming, fiscally troubled non-profit institution into a highly productive and fiscally-sound organization. Maximized funds by refinancin g the mortgage and negotiating beneficial new terms after reviewing options with 10 different banks; acquired additional monies for renovations. Conceptualized and executed a fully integrated marketing plan which included direct mail, large events, community outreach programs, web site updates, podcasts, broadcasts, an d upscale fundraisers. Recruited, hired, led, and motivated a high performing te am of 35+. Drafted policy manuals and workforce diversity strategies. Created an d delivered multimedia presentations. Delivered Results: * Expanded organization's membership 260% by improving marketing, programming, c ommunications and building appearance. * Established an effective new organizational structure by generating viable and long-term financial, downsizing, and succession plans. * Cut expenses by 30% through innovative restructuring. Formed strategic allianc es with other non-profit organizations to share resources and reduce overhead. * Revitalized under-performing programs by implementing conflict management and leadership education initiatives. * Successfully revamped the property in just three years, driving significant ar chitectural improvements while staying well within budget. * Seamlessly produced a large-scale event for a comprehensive regional training program. Continued on Page 2 *-----------------------------

LAURA SWETT, Page 2 of 2 (703) 249-8208 *

Asbury United Methodist Church, Salisbury, MD 2000 - 2003 PROGRAM MANAGER / REVITALIZATION SPECIALIST Successfully revitalized the non-profit organization, serving on a three-member leadership team. Developed efficient new structures, improved internal communic ations, and established continuing education programs. Enhanced performance; app ropriately matched volunteers to projects with accurate skill assessment invento ries. Thoroughly trained leaders on how to recruit and motivate volunteers. Deli vered Results: * Achieved fiscal health through strategic planning, leadership development, ren ewed community interest, and effective change management. * Increased membership participation by 40% and leadership participation by 25%. * Improved management for programs in 28 key areas; effectively directed and tra ined leadership for a preschool of 250 children and an education program for 300 children. Led a comprehensive counseling system. * Coached and mentored staff to peak levels of performance by researching and im plementing a small group training model that enhanced personnel pride and feelin gs of ownership. * Successfully mediated long-standing conflicts between competing constituency g roups by teaching them how to enhance organizational communication. Eastern Shore Counseling Associates, Salisbury, MD 1994 - 2000 CO-OWNER / EXECUTIVE DIRECTOR Recruited, hired and trained an exceptional team of 18 therapists and 5 adminis trators. Provided high quality mental health services as a Licensed Graduate Soc ial Worker. Completed successful clinical assessments, tests, and treatments for clients. Developed and delivered intensive training programs. Consistently achi eved organizational goals with full compliance to all legal, contract, and indus try standards. Delivered Results: * Grew client base by 50% and expanded business to multiple sites by developing an Employee Assistance Program and implementing successful marketing tools. * Reduced overhead by 20 % without compromising services by installing efficient and accurate in-house billing processes. * Built capacity and improved performance by creating effective organizational t ools. * Earned accreditation as a CEU site and initiated professional development prog rams. SELECT PRESENTATIONS & PUBLICATION *-------------------Presentations "Resolving Conflict in the Workplace," "Change Management in Non-P rofit Organizations," "Supervisor Training: Recognizing Warning Signs for Violen ce / Suicide," and "Boundaries and Sexual Harassment Prevention" Publication Book: Understanding and Managing Your Emotional Energy (In Revision s) EDUCATION & LICENSURE *-------------------------Master's Degree in Clinical Social Work / GPA: 4.0 University of Maryland at Baltimore, Baltimore, MD | Honor Society in Social Wor k Bachelors of Arts Degree in Sociology and Community Planning / GPA: 3.74 McDaniel College (formerly Western Maryland College), Westminster, MD | Phi Beta Kappa Licensed Graduate Social Worker, State of Maryland (1998 - 2003)