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MICHAEL ETHRIDGE

Kuwait City, Kuwait
Kuwait Mobile 965-67030611
USA 352-344-2925
me98645a@westpost.net
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Professional Synopsis
Airline industry professional with 30 years experience, 25 years at senior manag
ement level. Extensive international hub, outstation, and project management wi
th numerous airlines and contract support services including short and long term
assignments in North America, Europe, Asia, Africa, and the Middle-East. Prove
n ability in the areas of Airline Operations Management, Development, Profit & C
ost Center Management, and Project Management.
A proven experienced senior manager and a proactive achiever. Recognized as a to
p performer who constantly identifies areas for improvement and aligns strategie
s to meet the needs of the organization.

a Made operational a 225 flight a day regional operation with 1100 new employees
.
a Implemented a new pay and bonus structure.
a Provided 80% of Deltaas Airlines {16,000 hours} flight simulator training.
a Directed 7,000 plus employees and 82,000 flight departures per month.
a Project manager for $660M airport development and expansion project.
a Commercial and Strategic project planner from start to implementation.
a A positive aon timea attitude to new and existing projects.
a Aircraft operations understanding and experience.
a Commercial planning and budgeting (revenue management, forecasting)
a Director of aviation marketing and business development.
a Running of international aviation terminal, with a reporting staff of 500 plus
a Cargo experience, sales marketing and operations.
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Core Competencies
Strategic and Tactical Planning
Analytical
Building best Working Practices
Aircraft Operations
Cross Culture Work Environment
Team Builder and Leader
Consultant to Board Members and Chairman
Forward Thinking
Target Driven
Delegation
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Professional Accomplishments and Achievements

Kuwait National Airways (Wataniya Airways) September 2008 a" Present
Director Guest Services aCa level
a Providing advisory services to the chairman KNA
o Airline start-up {Wataniya Airways}
o Made operation SST terminal on time project
o Terminal redesign of SST for airline and general aviation operation
a Operational & P&L control of CC & IFS, Guest Services and Ground Operations
a Skytrax recognition for Employee Service Excellence 2010

Consultant
June 2007 a" August 2008
a July 2007 to October 2007. Providing advisory services to a USA based domestic
start-up airline. Project put on hold once the AOC was received due to the econ
omic uncertainty of the US economy.
a October 2007 to January 2008. Provided consulting services to Hawaiian Airline
s covering their Asia operations start-up.
o Successfully opened airline operations to Manila in the Philippines.
o Built a source document to be used for all new routes.
o Covering all core business modules within the airline.
o Consulting in areas of flight operations, in-flight, finance, legal, training
passenger and cargo operations.

Delta Airlines Global Services, Atlanta GA January 2001 a" May 2007
Director Aviation Services/Vice President Operations
a Complete operational and financial control of aviation services with 7,000 plu
s employees and 82,000 plus departures per month.
a Directed the reorganization of field operations including management, pay, and
cost containment structures which produced more involvement at the regional and
station level.
a Made operational a 225 flight a day regional operation {above & below wing} wi
th 1100 new employees, new equipment and 5 regional carriers for UAX at IAD and
7 cities in 60 days.
a Seven consecutive years of increasing profitability while building a sustainab
le business model with financial accountability at all levels of the organizatio
n.

Earlier Assignments
Emirates Airline Group, United Arab Emirates, Dubai 1998
- 2001
General Manager, Airport Services reporting to the SVP Airline Operations
Pan Am World Services {JCWS}, Muscat, Oman
1991 - 1998
Project/Station Director reporting to the Minister of Communications/SVP Asia
Pan Am World Services {JCWS}, British Indian Ocean Territory
Station Director reporting to the SVP Asia
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Academic Qualifications
Master of Business Administration, Florida Institute of Technology
Bachelor of Science, Economics & Business Administration, Florida Southern Colle
ge Cum Laude
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Professional Associations and Career Development
Board of Directors, Florida Air Services
Airline Transport Pilot {inactive}
Alumni Advisory Board, Florida Southern College
Alumni Board of Directors, Florida Institute of Technology
Adjunct faculty, Economics & Finance