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Effective Communicator. Excellent leadership, team building, interpersonal, fac
ilitation, communication, organizational, problem solving, research, planning, k
nowledge and skills.
Strategic Planner/Project Manager. Accomplished project planner and manager. E
stablished project goals and objectives, developed migration and phasing plans f
or relocation or expansion and carried out actions required to achieve plans.
Skilled User of Technology. Trainer/troubleshooter in software including Micros
oft Office Suite, office equipment and practices, hardware and communication dev
ices. Experience in database and spreadsheet design and maintenance, data colle
ction, tracking, analysis and reporting. Extensive graphic, design and desktop
publishing skills used in the layout, and production of websites, presentations,
proposals, newsletters/status reports, process/procedure and policies, standard
s manuals, advertisements and questionnaires.
Motivated and Versatile. "One of Sharon's greatest strengths is her ability to
accomplish her objectives - to get the job done. She has consistently done this
while interacting with diverse groups of people in a variety of internal and ex
ternal projects." - General Paul Kelley, Retired USMC
Software: MS Office Suite - Word, Excel, Outlook, PowerPoint, Access, Project, P
ublisher, FrontPage, QuickBooks Financial and Point of Sale, Quicken, Lotus Note
s, WordPerfect, ACT, Money, PageMaker, Illustrator, Image Studio, Acrobat, Photo
shop, Visio, GBS, internet browsers and search engines, etc.
Skills / Areas of Expertise:
Office Management Human Resources Executive Assistance
Software Support & Training Bookkeeping Data Analysis & Report Generation
Event Management Facilities Management Safety Management
Recruitment Payroll Benefits Management
Strategic Planning Marketing Professional Presentations
Accounting Therapy. Torrance, CA 5/2008 - Present
Director of Training -
Job Description. Develop and conduct one on one and classroom style training fo
r QuickBooks Financial and Point of Sale software. Provide Human Resource traini
ng and services for employers and employees. Provide new file creation, installa
tion, migration and integration services, data reconstruction and ongoing bookke
eping and technical support to a wide variety of businesses. Determine client's
needs and assist in purchase and implementation of software. Provide marketing s
upport with the creation and placement of print ads. Design and Develop company
HypeCouncil, Inc. Long Beach, CA 5/2006 - 2/2008
Office Manager / Executive Assistant -
Job Description. Provide support to the President and manage the following aspec
ts of a 25 person office:
* Human Resources - Recruitment, termination, policies and procedures, disciplin
ary actions, training, payroll, benefits management, created employee handbook a
nd employee satisfaction survey.
* Accounting - Accounts payable and receivable, purchasing, vendor development,
bank deposits and reconciliations, credit card management, etc.
* Facilities Management - Managed all aspects of 1,500 sq ft space expansion and
build out that was on time and under budget (furniture, construction, facilitie
s management and moving coordination).
* IT - Managed IT support. Instituted back up and Microsoft Exchange installatio
n. Provided software training.
* Event Management - planned and held 3 major events and several small events -
Procured venue, hired entertainment, purchased branded giveaways/gifts, acted as
hostess, arranged out of town travel.
Maniaci Insurance Services, Inc. Palos Verdes, CA 9/2002 - 5/2006
Support to President / Special Projects
Job Description. Provided support to the President and Vice President. Managed
special projects that utilized my extensive computer, communication, organizatio
nal, problem solving and documentation skills, such as:
* Developed proposals and reports, maintained in-house software programs, manage
d databases, and instructed employees in software use.
* Developed marketing campaign for sales of a new product. Pinpointed target are
as and agencies. Recruited agents/agencies. Managed day to day activities and pr
ovided issue escalation and support.
* Designed and developed client intranet "Employee Benefit Center" websites for
24/7 employee access to benefits, employee handbooks, announcements and informat
ion, which enabled our clients to save time and money in benefit management and
information dissemination.
* Created new census and proposal procedures utilizing MS Excel and Access that
cut time and cost in the group marketing department by 50%
Temporary Assignments in California 10/2000 - 10/2001
Honda - Project Coordinator for Interdepartmental Software Implementation
Job Description. Maintain SAP software implementation project plan and database.
Provide analysis and reporting for all aspects of the project. Support both t
he management and project team.
Q Plus Networks - Engineering Assistant / Purchasing Coordinator
Job Description. Develop and implement purchasing procedures for engineering dep
artment. Initiate and maintain excellent vendor relationship to provide cost sa
vings for the company. - Business Analyst
Job Description. Manipulate raw data with Excel and Access into managerial repor
ts to provided practical information to top executives.
Health Services Advisory Group Phoenix, AZ 5/1999 - 1/2000
Software Trainer
Job Description. Design, develop and conduct training sessions on MS Office, Int
ernal Software and office equipment. Design and implement new policies and proc
edures for the Information Technology department to assist in easier new hire as
similation and better employee productivity.
Bach Consulting Phoenix, AZ 11/1996 - 5/1999
Business Analyst/Software Consultant/Trainer
Job Description. Analyze the needs of a variety of businesses and provided recom
mendations for process improvements through the use of technology. Provide soft
ware training. Create a variety of marketing, sales and informational documents,
presentations, flyers, etc.
USAGroup TRG Phoenix, AZ 6/1993 - 11/1996
Manager, Program Office
Job Description. As "Communication Central", the Program Office provided projec
t planning, tracking, analyzing, and reporting for an ongoing company wide softw
are development project. Develop and manage all aspects of the department and h
ire a confident and excellent staff. As Director of Sales support I managed all
parts of the RFP creation and response process.
Director Sales Support
Job Description. Managed entire RFP creation and response process. Provide sup
port to sales team.

University of Phoenix Phoenix, AZ 5/1993
BA in Business Administration
Major: Business Management / Minor: Computer Information Systems
Society of Human Resource Management Member since 2007