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Molly McBroom

5315 Kennel Street


Port Charlotte, Florida 33981
Phone: 941-830-3042
Email: mmb9ec7e@westpost.net

Over 15 years Sales and Banking experience dedicated to achieving profitability


and delivering outstanding customer service. Energetic professional with excepti
onal analytical, organizational and people skills. Strong personal ethics and in
tegrity. Treat each customer as a potential lifetime client. Convey a profession
al image of honesty, compassion and concern for my customers' needs. Good confli
ct-resolution skills. Work well under pressure and deadlines. Highly organized t
eam-builder with strong leadership experience. Excellent communicator seeking a
challenging position with your company, with the opportunity for professional gr
owth.

Experience
Sales Manager / Office Manager 5/2005 - Present
Sea Garden, Boca Grande, FL
* Achieved 200% sales growth within first 12 months.
* Achieved 85% average annual sales growth over 5 consecutive years.
* Visit potential clients and provide quotations.
* Train and manage all Sales personnel.
* Consistently meet and exceed sales targets.
* Keep books and schedule quotations and services.
* Skilled in cold-call sales, telemarketing, and presentation sales.
* Excellent performance evaluations.
Sales Representative 9/2009 - 3/2010
WENG Radio, Englewood, FL
* Sales of commercial air time.
* Extensive telephone and in-person cold calling.
* Provided personal customer service and account maintenance.
* Wrote advertising copy.
* Attended conventions and fairs to network and make personal appearances.
* Ranked #1 Sales during first 3 months employment, even though only a part-time
employee.
Sales Manager 3/2000 - 4/2005
5 R Processors Ltd., Lithonia, GA
* Sales of recycled computers to 3rd World countries.
* Achieved $2M annual sales (2004).
* Developed and maintained strong relationships with customers from all over the
world.
* Coordinated bulk orders from contract through delivery.
* Learned Spanish in order to communicate with employees in the warehouse.
* Telephone sourcing cold calls from various lists.
* Coordinated sales meetings and customer orders.

Teller 5/1998 - 3/2000


Bank of America, Lawrenceville, GA
* Responsible for cash, credit card, payment, and check transactions.
* Consistently met and exceeded all customer service and sales targets.
* Skilled in resolving customer service issues and finding "Win Win" solutions.
* Demonstrated ability to upsell additional products and services.
* Served a diverse client base in a friendly and effective manner.
* Reconciled daily till for cash and checks.
* Reviewed customer accounts and sold appropriate solutions and service.
Sales 6/1996 - 5/1998
Carnett's Carwash, Lilburn, GA
* Demonstrated ability to pitch the right product to the right customer at the r
ight time and in the right way. Ability to "Read" people by gestures, mannerisms
and attire.
* Ranked #1 Sales out of 13 Sales Representatives at all locations (1998).
Phone Sales 9/1994 - 5/1996
Domino's Pizza, Lawrenceville, GA
* Took accurate, pleasant phone orders in a fast-paced, high-volume setting.
* Upsold additional products.

Education and Credentials


A.A. Degree - Early Childhood Education
Dekalb College, Atlanta, GA 2003
High School Diploma
Berkmar High School, Lilburn, GA 1997
Computer skills include Microsoft Office Suite (Outlook, Word, Excel), QuickBook
s, ACT.

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