Pamela K.

DeVore
819 W. 3rd St.
Wilton, IA 52778
(563) 732-3694 Home
(319) 215-7119 Cell
SUMMARY OF EXPERIENCE:
Eastern Iowa Claims, 2011 Falls Ave, Waterloo, IA 50701, (319) 232-9498,
Kahuna International Trading, Inc., 8596 Howard City-Edmore Rd, Lakeview,
MI 48850, (866) 500-2035, Almon Inc., 1300 19th St, Suite 140, East Moline,
IL 61244 (309) 765-2400, Spectrum Health United Memorial, 615 S. Bower,
Greenville, MI 48838 (616) 754-4691, Manpower Temporary Services/Huntington
Bank, 1820 W. Washington St., Greenville, MI 48838 (616) 225-2320, John
Deere Waterloo Works, 400 Westfield Ave., Waterloo, IA 50702 (319) 292-4311
June 2006-September 2009 Administrative Assistant, Eastern Iowa Claims
. Set up of claims received from insurance companies on web based
program.
. Maintained office supplies and filing system.
. Typing reports from transcription files.
. Answering 5 phone lines.
. Gathering all information needed to go with reports to be sent to
insurance companies.
. Responsible for the smooth running of office systems and organization.
May 2002-April 2006 Office Administrator for Kahuna International
Trading, Inc.
. Responsible for all receivables and payables.
. Responsible for paying monthly and quarterly taxes.
. Export reports for products sent to Canada.
May 2000 - January 2002 Catalog Writer and Administrative Assistant
for Almon Inc./Physically located at John Deere
Waterloo Works
. Created, changed, added parts or art work in tractor parts catalogs as
called for per decisions from John Deere Waterloo Works.
. Ran weekly reports.
. Made corrections in John Deere parts catalogs for five catalog writers
via the computer.
. Ordered supplies
November 1997-March 2000 Administrative Assistant for United Lifestyles
and Radiology Assistant for Spectrum Health United
Memorial
Radiology Department
. Filing and pulling of x-rays.
. Pulled reports for doctors.
. Put x-ray charges into the computer system.
. Answered phones.
. Scheduled appointments.
United Lifestyles
. Filing.
. Ordering of all material for patient education, supplies, and equipment.
. Do the follow-up calling to patients for smoking and asthma clinics
. Schedule patients for Asthma Clinic
. Put patient information into a computer program to be able to track
results.
. Gathered data hospital wide for community benefits reporting and putting
the information into a computer program to report to the state.
August - November 1997 Clerical support in Loan Adjustments at Huntington
National Bank through Manpower Temporary Services
. Phone calls to customers regarding overdue payments on their loans.
. Filing papers with the courts for small claims and garnishments.
. Typed letters to customers regarding overdue accounts.
August 1977 - August 2006 Expediter in Wheel Operations, Material
Coordinator in Shipping and Receiving, Administrati
ve
Assistant in the Marketing and D-Tach Departments,
Clerk in Shipping and Receiving for John Deere
Waterloo Works
Expediter 1995-1996
. Ran computer that operated a hi-rise that stored the tires for the
tractors on the assembly lines.
. Checked in the tires as they came in from an outside vendor.
. Coordinated with people and supervisors on the production lines as to
problems they were experiencing in receiving their material via radio
communication and phone.
Material Coordinator 1993-1995
. Coordinated the shipping of parts to John Deere dealers throughout the
world.
. Made out export papers for shipping.
Administrative Assistant in Marketing Department and D-Tac 1987-1993
. Provide customer service on the telephone for John Deere Marketing from
all over the world.
. Manage and maintain filing system.
. Maintain electronic mail for 4 managers.
. Coordinate and maintain requisitions written for services performed for
marketing shows for accounting purposes.
. Typed reports, bulletins, material for marketing shows, material for
catalogs and books, and any other typing required of me.
. Prepare market share reports.
. Took John Deere dealer calls and put in the problems customers were
having with John Deere equipment.
Shipping and Receiving 1977-1987
. Reported and maintained inventory records.
. Scheduled and coordinated ordering material for kit builds.
. Maintained decision files.
. Organized and coordinated shipping of material.
. Helped getting packages ready for shipment.
EDUCATION: Hawkeye Institute of Technology Keypunch 1977
West High School Graduated 1976
REFERENCES: Jim Scheppele - President, Eastern Iowa Claims (319) 232-9498.
Duane Cranney - Vice President/Controller, Kahuna
International Trading, Inc. (866) 500-2035. My name at that
time was Pam Karnatz.

John Blaser - Program Manager Service Marketing, John Deere

(913) 310-8549.

Deb House - RN, BSN, CDE - Chronic Disease Case Manager,

Priority Health (616) 464-8142