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Sue M.

1451 Cambridge Lakes Drive
Mt. Pleasant, SC 29464
(843) 864-3471
Experienced Sales Professional able to produce strong sales revenues while estab
lishing and maintaining long term client relationships. Expert in the identific
ation, analysis, and resolution of customer requirements while continuously main
taining top performance and offering superior service. Effectively develop and
implement objectives as set by the organization.

AGENT OWNED REALTY, Summerville, SC 1/10-present
Broker Associate
Assist buyers with purchase process to include determining area and price point,
contract negotiation/ratification, mortgage application, home inspection and cl
osing. Assist Sellers with competitive market analysis to ensure correct pricin
g. Determine if an inspection or repairs are needed prior to listing, stage, ma
rket, negotiate contract on their behalf, and attend closing.
DR HORTON HOMES, Charleston, SC 1/2009-12/2009
Sales Representative/Broker Associate
On-site salesperson for Fortune 500 Company
Sold homes in existing community with prices from $130's to $350's. Marketed to
general brokerage companies and local businesses to increase community traffic
and exposure. Assisted buyer with floor plan, home site, and option selections.
Maintained MLS listings and performed competition shops.
PULTE HOMES, Charleston, SC 2/2007-12/2008
Sales Associate/Broker-in-Charge
On-site salesperson for Fortune 200 Company.
Top Producer in 2008 - $7.5 million in sales volume. Sold homes up to $400k as
a discretionary purchase. Instrumental in coordinating successful opening of ne
w Charleston division and first Del Webb age restricted active adult community i
n Charleston. Contributions resulted in 50 sales at grand opening in a market he
aded into recession. Assisted potential buyers with homesite selection, floorpla
n, mortgage, and up-selling of interior options which increased sales revenues b
y 20%. Strengthened relationships with customers throughout the construction pr
ocess for excellent customer service reviews of greater than 95% on post-closing
surveys leading to valuable referral sales. Performed marketing activities to b
uild brand awareness including sales presentations to general brokerage offices.
Attended various area functions related to targeted buyer segment. Awareness of
the community increased customer traffic and produced 10% more sales annual sal
es than projected.
RYLAND HOMES, Charleston, SC 6/2004-2/2007
Sales Associate/Broker
On-site salesperson for Fortune 500 Company.
Continually exceeded sales goals and voted "Salesperson of the Year for 2005" wi
th 22.2 Million in sales. Successfully managed backlog by offering exceptional c
ustomer service. Directed potential buyers to make selection of floor plan, home
site and interior options as part of sales process. Cultivated relationships wi
th customers from initial meeting through closing. Opened 4 communities with pri
ces ranges from $120,000 to $550,000 resulting in approximately 150 sales in 2.
5 years. Researched current market data for reporting purposes, conducted presen
tations for general brokerage offices and performed other marketing activities a
s necessary to increase sales and build community awareness. Realtor represented
sales was 30-35% of total sales. Completed all MIRM classes on personal time an
d expense. Earned SC Brokers License
BROOKWOOD HOME BUILDERS, Charlotte, NC 9/1998-8/2004
Area Sales and Marketing Manager
Sold new homes in the $150,000-$300,000 range in 12 neighborhoods in Charlotte a
rea. Consistently exceeded sales goals of 4 per month and received superior cust
omer satisfaction ratings of 90% or higher on surveys. Guided clients through si
te, floor plan, upgrade, and color selections as part of sales process to increa
se volume. Acted as liaison between buyers, construction, and mortgage departmen
ts from contract approval through closing. Opened three new communities and int
roduced new product lines. Earned NC Brokers License.
ISLAND REALTY, Isle of Palms, SC 2/1996-12/1997
Property Manager, Resort Rental Division
Managed and leased a portfolio of 150 high end resort properties.
Handled public relations. Maintained communication between property owners and g
uests. Oversaw operating costs and made recommendations for improvements to prop
erty owners to cut costs and stay within budget. Marketed management and leasing
contracts to expand existing portfolio by increasing new properties/accounts by
15% in first year.
NATIONAL LINEN SERVICE, Charleston, SC 6/1992 - 11/1994
Sales Representative/OSHA Compliance Specialist for Fortune 500 Company
Earned "salesperson of the month" awards 8 times.
Trained as first OSHA Compliance Specialist in Charleston Division.
Sold textile rental service to hospitality and healthcare/hospital facilities in
eastern SC. Conducted presentations and educate prospects on the need to use pr
otective garments. Determined needs based on size and type of business. Managed
the ordering and installation of product for each new account. Efforts resulted
in more than $750,000 in revenue for new product line in 10 months.
SYNCO PROPERTIES, Atlanta, GA 5/1987- 4/1992
Commercial Property Manager
Managed and leased a 350,000 SF mixed-use office park at a 92% or higher occupa
ncy rate. Maintained tenant relations, determined budgets based on previous ope
rating costs and expenses, ensured that repairs and maintenance issues were comp
leted. Negotiated lease renewals for existing tenants. Marketed to new tenants
, negotiated lease terms, and assisted with construction build-out and tenant mo
Real Estate Consultant
Contracted to perform feasibility study for the re-use of specific Naval Base pr
operties in connection with the McKinney Act Task force. Comprehensive study aid
ed the NCHA in the decision process for a potential master lease of certain prop
erties targeted for use by various non-profit agencies
B.S., Business Administration, College of Charleston, Charleston, SC
Graduate studies, Marketing and Management, The Citadel, Charleston, SC
Real Estate Broker s License - States of North and South Carolina
Certified New Home Sales Professional - CSP designation
Institute of Residential Marketing - Member
National Association of Home Builders - Member
Charleston Trident Association of Realtors - Member