Cloud computing

Defined http://www.networkworld.com/supp/2009/ndc3/051809-cloud-faq.html http://cloudcomputing.sys-con.com/node/612375 bookmark http://www.networkworld.com/newsletters/frame/2010/021510wan1.html? source=NWWNLE_nlt_wan_2010-02-16 bookmark Are we there yet? http://www.networkworld.com/community/node/57300? source=NWWNLE_nlt_cloud_security_2010-02-09 bookmark http://www.networkworld.com/news/2010/012510-cloud-storage-hype.html? source=NWWNLE_nlt_cloud_security_2010-01-26 bookmark Security http://www.infoworld.com/d/security-central/it-pros-divided-about-security-virtualizationcloud-computing-439?source=IFWNLE_nlt_sec_2010-02-22 bookmark http://www.networkworld.com/news/2010/030410-rsa--ciso-cloud-security.html? source=NWWNLE_nlt_daily_pm_2010-03-05 bookmark http://www.infoworld.com/d/cloud-computing/cloud-securitys-pr-problem-shouldnt-beshrugged-776?source=IFWNLE_nlt_sec_2010-04-27 bookmark Costs and Benefits http://www.infoworld.com/d/cloud-computing/how-gauge-cloud-computing-performance722?page=0,0&source=IFWNLE_nlt_cloud_2010-02-01 bookmark http://www.infoworld.com/d/cloud-computing/3-cloud-computing-mistakes-you-can-avoidtoday-895?page=0,0&source=IFWNLE_nlt_cloud_2010-03-15 bookmark http://www.networkworld.com/news/2011/041111-what-the-cloud-really-costs.html? source=NWWNLE_nlt_cloud_security_2011-04-12 bookmark bookmark

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This story appeared on Network World at http://www.networkworld.com/supp/2009/ndc3/051809-cloud-faq.html FAQ: Cloud computing, demystified What is cloud computing, and can it be trusted? Key questions answered By Jon Brodkin, Network World May 18, 2009 12:03 AM ET Everyone in the IT industry is talking about cloud computing, but there is still confusion about what the cloud is, how it should be used and what problems and challenges it might introduce. This FAQ will answer some of the key questions enterprises are asking about cloud computing. What is cloud computing? Gartner defines cloud computing as "a style of computing in which massively scalable IT-related capabilities are provided 'as a service' using Internet technologies to multiple external customers." Beyond the Gartner definition, clouds are marked by self-service interfaces that let customers acquire resources at any time and get rid of them the instant they are no longer needed. The cloud is not really a technology by itself. Rather, it is an approach to building IT services that harnesses the rapidly increasing horsepower of servers as well as virtualization technologies that combine many servers into large computing pools and divide single servers into multiple virtual machines that can be spun up and powered down at will. How is cloud computing different from utility, on-demand and grid computing? Cloud by its nature is "on-demand" and includes attributes previously associated with utility and grid models. Grid computing is the ability to harness large collections of independent compute resources to perform large tasks, and utility is metered consumption of IT services, says Kristof Kloeckner, the cloud computing software chief at IBM. The coming together of these attributes is making the cloud today's most "exciting IT delivery paradigm," he says. Fundamentally, the phrase cloud computing is interchangeable with utility computing, says Nicholas Carr, author of "The Big Switch" and "Does IT Matter?" The word "cloud" doesn't really communicate what cloud computing is, while the word "utility" at least offers a real-world analogy, he says. "However you want to deal with the semantics, I think grid computing, utility computing and cloud computing are all part of the same trend," Carr says. Carr is not alone in thinking cloud is not the best word to describe today's transition to Web-based IT delivery models. For the enterprise, cloud computing might best be viewed as a series of "online business services," says IDC analyst Frank Gens. What is a public cloud? Naturally, a public cloud is a service that anyone can tap into with a network connection and a credit card. "Public clouds are shared infrastructures with pay-as-you-go economics," explains Forrester analyst James Staten in an April report. "Public clouds are easily accessible, multitenant virtualized infrastructures that are managed via a self-service portal." What is a private cloud? A private cloud attempts to mimic the delivery models of public cloud vendors but does so entirely within the firewall for the benefit of an enterprise's users. A private cloud would be highly virtualized, stringing together mass quantities of IT infrastructure into one or a few easily managed logical resource pools. Like public clouds, delivery of private cloud services would typically be done through a Web interface with selfservice and chargeback attributes. "Private clouds give you many of the benefits of cloud computing, but it's privately owned and managed, the access may be limited to your own enterprise or a section of your value chain," Kloeckner says. "It does drive efficiency, it does force standardization and best practices." The largest enterprises are interested in private clouds because public clouds are not yet scalable and reliable enough to justify transferring all of their IT resources to cloud vendors, Carr says. "A lot of this is a scale game," Carr says. "If you're General Electric, you've got an enormous amount of IT scale within your own company. And at this stage the smart thing for you to do is probably to rebuild your own internal IT around a cloud architecture because the public cloud isn't of a scale at this point and of a reliability and everything where GE could say 'we're closing down all our data centers and moving to the cloud.'" Is cloud computing the same as software-as-a-service? You might say software-as-a-service kicked off the whole push toward cloud computing by demonstrating that IT services could be easily made available over the Web. While SaaS vendors originally did not use the word cloud to describe their offerings, analysts now consider SaaS to be one of several subsets of the cloud computing market.

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doc Return to Index of Articles Page:3 of 29 . but the ways in which that is calculated and enforced differ significantly. dedicated to the system with little to no latency. "The reality is. The recently released "Open Cloud Manifesto" supports interoperability of data and applications. What types of applications can run in the cloud? Technically. A small Linux server costs 10 cents an hour. and make customers pay for 100% of the software's capabilities even if they use only 25% or 50%. while the Open Cloud Consortium is promoting open frameworks that will let clouds operated by different entities work seamlessly together. while platform-as-a-service is a compute-and-software platform that lets developers build and deploy Web applications on a hosted infrastructure. "I haven't seen any vendor with flexibility in software licensing to match the flexibility of cloud providers. there's little reason to run a desktop disk defragmentation or systems analysis tool in the cloud." How can I make sure my data is safe? Data safety in the cloud is not a trivial concern. while the largest Windows server costs $1. says Amazon has significant downtime but makes it difficult for customers to obtain service credits. application development and deployment. GoGrid promises 100% uptime in its SLA. Infrastructure-as-a-service refers to remotely accessible server and storage capacity. This model does not take advantage of the flexibility of cloud services. and were unable to recover it for customers. "Amazon won't stand behind its product. the company's senior vice president and head of IT strategy and enterprise architecture. cloud vendors will have to adopt standards-based technologies in order to ensure true interoperability. The financial services company ING. as-needed basis. collaboration. Packaged software vendors require up-front payments. Amazon's Elastic Compute Cloud charges for per-hour usage of virtualized server capacity. so if Amazon falls below that percentage for just a week or a month. which is examining many cloud services. GoGrid's SLA includes this difficult-to-interpret phrase: "Individual servers will deliver 100% uptime as monitored within the GoGrid network by GoGrid monitoring systems. For example. with additional charges for each upload and download. IDC surveys show the top uses of the cloud as being IT management. Oracle and IBM have devised equivalency tables that explain how their software is licensed for the Amazon cloud.20 an hour. Gens says. Nirvanix's cloud storage platform has prices starting at 25 cents per gigabyte of storage each month. personal and business applications. How does traditional software licensing apply in the cloud world? Vendors and customers alike are struggling with the question of how software licensing policies should be adapted to the cloud. For example. you can put any application in the cloud. Only failures due to known GoGrid problems in the hardware and hypervisor layers delivering individual servers constitute failures and so are not covered by this SLA. But that doesn't mean it's a good idea.95% uptime. regulatory and compliance concerns prevent enterprises from putting certain applications in the cloud. who recently spoke about legal issues in cloud computing at Sys-Con's Cloud Computing Conference & Expo in New York City. says Pund-IT analyst Charles King. but most observers seem to agree that software vendors haven't done enough to adapt their licensing to the cloud. and server and storage capacity. you have to pay attention to the legalese. Cloud infrastructure providers like Amazon are doing the same.What types of services are available via the cloud computing model? Public cloud services are breaking down into three broad categories: software-as-a-service. SaaS is well known and consists of software applications delivered over the Web." says ING's Alan Boehme. they're not making any guarantees. Storage clouds are priced similarly. and platform-as-a-service. But uptime is calculated on a yearly basis. particularly those involving sensitive customer data. because you want the application sitting on the desktop. … It could take quite some time. but that doesn't mean it will be easy. preventing the kind of lock-in inherent in long-term licensing deals for on-premises software. How do vendors charge for these services? SaaS vendors have long boasted of selling software on a pay-as-you-go. Online storage vendors such as The Linkup and Carbonite have lost data. "This is a tough one because it's a business model change. there is the danger that sensitive data could fall into the Filename:59718617. Amazon EC2 promises to make "commercially reasonable efforts" to ensure 99. Secondly. The goal is to move applications from one cloud to another without having to rewrite them. has cited licensing as its biggest concern. there's no penalty or service credit. infrastructure-as-aservice." Attorney David Snead. according to several industry groups. But going forward." Snead said. Can applications move from one cloud to another? Yes." What types of service-level agreements are cloud vendors providing? Cloud vendors typically guarantee at least 99% uptime. Services have popped up to move applications from one cloud platform to another (such as from Amazon to GoGrid) and from internal data centers to the cloud. More importantly. But as any lawyer points out.

and scour through any publicly accessible availability data. so many users will experience a latency-caused performance hit whether an application is running in the cloud or in the corporate data center. • Pack rat nation: How companies are coping with the escalating problem of data storage • Best of NDC: from tools in use to strategies in play • The virtual spectrum: How virtualization is coloring your world • Blazin’ apps: How to optimize for great end-to-end performance • The next stop for storage: a travel guide to the latest developments Read more about data center in Network World's Data Center section. http://www. Before signing up with any cloud vendor. customers should demand information about data security practices. the performance hit related to latency "is pretty negligible these days. maintains a "Service Health Dashboard" that shows current and historical uptime status of its various services. and make sure they have the ability to encrypt data both in transit and at rest. Amazon. for example.networkworld.wrong hands. By and large." RightScale CTO Thorsten von Eicken. such as RightScale. scrutinize SLAs. Return to Index of Articles • Mobility: The explosion of mobile devices has created a new set of challenges for IT execs.doc Return to Index of Articles Page:4 of 29 . do your due diligence by examining the SLA to understand what it guarantees and what it doesn't. How can I make sure that my applications run with the same level of performance if I go with a cloud vendor? Before choosing a cloud vendor. But a new crop of third-party vendors are building services on top of the cloud to make sure applications can scale and perform well. All contents copyright 1995-2011 Network World. Inc.com Filename:59718617. There will always be some network latency with a cloud service. possibly making it slower than an application that runs in your local data center. The largest enterprises are distributed throughout the country or world. he notes.

and Cloud Computing Platforms. As software transitions from a traditional desktop deployment model to that of a network & data centric one. creates service and software based models. instead of days or weeks. “Platform as a Service”. and global. it does not need to be so complicated." -Markus Klems "For me the simplest explanation for cloud computing is describing it as. ultimately all these approaches are attempting to solve the same problems (scale).the phenomenon that currently has as many definitions as there are squares on a chess-board." . Ben Kepes and Irving Wladwasky Berger. those services must be 'massively scalable' to qualify as true 'cloud computing'. thereby avoiding underutilization (idle servers) and over-utilization (blue screen) of in-house resources.doc Return to Index of Articles Page:5 of 29 . I am taking advantage of cloud computing. Paul Wallis. Michael Sheehan.Praising Gaw See next page for definitions from Damon Edwards. Go figure." . To try and narrow it down we bring here a round-up of some recent attempts to bring welcome precision where there risks being unnecessary vagueness. "the cloud" will be the key way in which you develop. or search for flights online. Clouds will be the next transformation over the next several years. This could be as simple as your web based email service or as complex as a globally distributed load balanced content delivery environment. With monitoring and increasing automation of resource provisioning we might one day wake up in a world where we don’t have to care about scaling our Web applications because they can do it alone. Brian de Haaff. Thorsten von Eicken." . Omar Sultan. building off of the software models that virtualization enabled. Yet. “cloud computing” refers to the bigger picture…basically the broad concept of using the internet to allow people to access technology-enabled services. every time I log into Facebook. So according to that definition.Reuven Cohen "I view cloud computing as a broad array of web-based services aimed at allowing users to obtain a wide range of functional capabilities on a 'pay-as-you-go' basis that previously required tremendous hardware/software investments and professional skills to acquire. multi-tenant. “Grid Computing”. Don Dodge." .Close Window Print Story Twenty-One Experts Define Cloud Computing It is the infrastructural paradigm shift that is sweeping across the Enterprise IT world. deploy and manage applications in this new computing paradigm. “Anything as a Service”… all terms that couldn’t get it done. multi-platform.Brian de Haaff Filename:59718617. HaaS is completely secondary.Jeff Kaplan "People are coming to grips with Virtualization and how it reshapes IT. Ben Kepes. There really are only three types of services that are cloud based: SaaS. I think drawing a distinction on whether its. Kirill Sheynkman.Damon Edwards "There sure is a lot of confusion when it comes to talking about cloud computing.' This new cloud computing software model is a shift from the traditional single tenant approach to software development to that of a scalable. Enjoy! "What is cloud computing all about? Amazon has coined the word “elasticity” which gives a good idea about the key features: you can scale your infrastructure on demand within minutes or even seconds." ." . and in many ways changes a lot of the physical layer we are used to. and Yan Pritzker See final page for for definitions from Trevor Doerksen. PaaS. "The “Cloud” concept is finally wrapping peoples’ minds around what is possible when you leverage web-scale infrastructure (application and physical) in an on-demand way. Cloud computing is the realization of the earlier ideals of utility computing without the technical complexities or complicated deployment worries. but how is it best defined? I refer of course to 'Cloud Computing' . 'internet centric software. “ASP”. According to Gartner. I am not sure being massively scalable is a requirement to fit into any one category. PaaS. SaaS. Call it a “Cloud” and everyone goes bonkers. “Managed Services”. Bill Martin. multi-network. Kevin Hartig. “Software as a Service”. Aaron Ricadela.Douglas Gourlay "The way I understand it.

I might not have all the ingredients and have to order out. An application or service developer requests access from the cloud rather than a specific endpoint or named resource. rather than per-resource).Kevin Hartig "Clouds are vast resource pools with on-demand resource allocation. or if you pass a certain cooling threshold. you might ship certain processing offsite. somewhere in the Internet. in someone else’s data center (take-out) and you can change your mind on the fly in case you are short on data center resources (pantry is empty) or you having environmental/facilities issues (too hot to cook). For instance. Clouds tend to be priced like utilities (hourly. but for companies to harness the power of the cloud." . In a fully implemented Data Center 3.Kirill Sheynkman "I was chatting with a customer the other day who was struggling with some of the implications of cloud computing. and the problems they encountered. and the quicker ones to be more cloudy. This is all difficult or impossible without virtualization.Ben Kepes "The 'cloud' model initially has focused on making the hardware layer consumable as on-demand compute and storage capacity. deployed. You can certainly have clouds that are priced like pizza. not a requirement. during month end processing. Almost any Software as a Service (SaaS) provider can be lumped into this group." . I think this is a trend." .Thorsten von Eicken "In order to discuss some of the issues surrounding The Cloud concept. grid and utility computing. Looking at the Cloud's forerunners. The degree of on-demandness can vary from phone calls to web forms to actual APIs that directly requisition servers. like this weekend. Hotmail. However." . it may be 103 outside and cooking at home is not all that appealing." ." . Clouds are virtualized. If my 10-year old is lobbying for Italian.0 environment. What goes on in the cloud manages multiple infrastructures across multiple organizations and consists of one or more frameworks overlaid on top of the infrastructures tying them together.' I am the cook in the house and I am tasked with feeding the family. Michael Sheehan. etc. the same can be said for supporting a given application in a cloud computing environment. gives us the reference points to guide us through the challenges it needs to overcome before it is adopted. Now.. however it does have its own meaning if contextually used correctly. Cloud computing really is accessing resources and services needed to perform functions with dynamically changing needs. per slice. you can decide if an app is run locally (cook at home). In fact. This is an important first step. etc.Paul Wallis "I would like to propose a 'Cloud Pyramid' to help differentiate the various Cloud offerings out there. For example. Some of the notable companies here are the public email providers (Gmail. a lot of this can can be done with policy and real-time triggers. Don Dodge. dynamically-scaled and managed in these virtualized hardware environments. Paul Wallis. I tend to consider slow forms of requisitioning to be more like traditional datacenters. On-demand requisitioning implies the ability to dynamically resize resource allocation or moving customers from one physical server to another transparently. Thorsten von Eicken.doc Return to Index of Articles Page:6 of 29 . you might always shift non-critical apps offsite." . and I think we’ll see this model catching on more and more as computing resources become as cheap and ubiquitous as water. The cloud is a virtualization of resources that maintains and manages itself. I think it is important to place it in historical context.Jan Pritzker See next page for definitions from Trevor Doerksen. The decision may also vary from day to day. The analogy that finally made sense to them is what I will call 'cloud dining. Filename:59718617. [At the top of the pyramind] users are truly restricted to only what the application is and can do. Aaron Ricadela.). Put simply cloud computing is the infrastructural paradigm shift that enables the ascension of SaaS. Quicken Online. on-demand. maybe not gas)."SaaS is one consumer facing usage of cloud computing. electricity. pay-as-you-go. While it's something of a semantic discussion it is important for people inside to have an understanding of what it all means. Ben Kepes and Irving Wladawsky Berger "Cloud computing is . A public facing API is a must for true clouds..Trevor Doerksen "Most computer savvy folks actually have a pretty good idea of what the term "cloud computing" means: outsourced.Omar Sultan "Cloud computing overlaps some of the concepts of distributed. with automation. and gas (well." . the user-friendly version of grid computing. Bill Martin. complete application infrastructure needs to be easily configured. or. I am cook at home or order out.

intuitive.as is mostly the case with Clouds . GoGrid.doc Return to Index of Articles Page:7 of 29 . Cloud computing is the realization of the earlier ideals of utility computing without the technical complexities or complicated deployment worries.that is. inexpensive servers and disk storage has tilted engineers toward housing more computing in data centers. exhibiting common sense and not making us have to constantly take care of them ." . Heroku. but even Amazon has experienced down times for its own business." . most will not. But with cloud computing. and a host of other issues will prevent most businesses from moving their mission critical applications to hosted services or cloud based services." . you gain increased flexibility and control but your a still fairly restricted to what you can and cannot do. not software.Bill Martin © 2008 SYS-CON Media Inc. Some will. scalability. Products and companies like Google App Engine. training new personnel. centralized approach called "grid computing. Reliability. Cloud services will continue to improve." . The risk of failure is too great. Most companies within this segment operate their own infrastructure.. RightScale and Linode. and fast. Return to Index of Articles Filename:59718617.the more smart software it will take. our expectation is that all that software will be virtualized or hidden from us and taken care of by systems and/or professionals that are somewhere else ." . Engine Yard. in real time over the Internet." .Aaron Ricadela "When virtualizing applications to be used by people who care nothing about computers or technology .Ben Kepes "Cloud computing really comes into focus only when you think about what IT always needs: a way to increase capacity or add capabilities on the fly without investing in new infrastructure.As you move further down the pyramid.the key thing we want to virtualize or hide from the user is complexity. sophisticated PC graphics processors.out there in The Cloud. extends IT's existing capabilities. Most people want to deal with an application or a service. allowing them to provide more features. Cloud computing encompasses any subscription-based or pay-per-use service that. Amazon is the leader in cloud based services. researchers espoused a similar. or licensing new software.Irving Wladawsky Berger "I view cloud computing as a broad array of web-based services aimed at allowing users to obtain a wide range of functional capabilities on a ‘pay-as-you-go’ basis that previously required tremendous hardware/software investments and professional skills to acquire. Companies providing infrastructure enable Cloud Platforms and Cloud Applications. Joyent or force.Michael Sheehan "The web fanatics and blogosphere would have you believe that all applications will move to the web. At the bottom of the pyramid are the infrastructure providers like Amazon’s EC2. In the earlier part of this decade. The more intelligent we want [computers and computer applications] to be . .. But my guess is the uptake will take longer than most people predict. Within this Category things get more complicated to achieve. security. Mosso. services and control than others within the pyramid.Don Dodge "Today's combination of high-speed networks." But cloud computing projects are more powerful and crash-proof than grid systems developed even in recent years.com (SalesForce platform) fall into this segment.

Inc. In fact. cloud computing involves access to services over the Internet.networkworld. Network World February 15. the use of cloud computing services will increase the amount of traffic that transits the WAN. In the mean time. FAQ: Cloud computing demystified We have found that when we talk to an IT vendor about cloud computing. IT organizations can implement cloud computing concepts inside of their own IT organization. That view is that cloud computing refers to obtaining a solution from a cloud computing service provider such as Salesforce. All contents copyright 1995-2011 Network World. IT organizations can implement cloud computing concepts inside of their own IT organization. believe that the phrase private cloud computing is an oxymoron – that cloud computing by definition implies the use of services provided by a third party. With that in mind.html Private cloud computing is not an oxymoron Wide Area Networking Alert By Jim Metzler and Steve Taylor. we recently gave a survey to 467 IT professionals. 2010 12:04 AM ET As we pointed out recently. Some purists. The emerging view. The three characteristics with the highest recognition were that cloud computing includes Software-as-a-Service (SaaS). Metzler & Associates.com or Rackspace by utilizing the Internet. While enterprise IT professionals have that same view of what is meant by cloud computing. we would like to hear from you. As IT organizations begin to plan for how they will cope with that additional WAN traffic they face a curious challenge. The survey responses show an interesting balance between the traditional view of cloud computing and a view of cloud computing that has emerged over the last 18 months.com/newsletters/frame/2010/021510wan1. what concerns do you have relative to the network and its ability to support cloud computing? Read more about lans & wans in Network World's LANs & WANs section.doc Return to Index of Articles Page:8 of 29 . however. The survey respondents were given eight possible characteristics of cloud computing and were asked to identify which of the characteristics were included in their definition of cloud computing. In our next newsletter we will identify the goal and one of the primary characteristics of cloud computing. The survey responses indicate that the purists' view is out of step with how the majority of IT organizations view cloud computing. http://www. and that as part of cloud computing. If you have already implemented cloud computing. it is somewhat less common. or if you expect to in the next year. many have a somewhat traditional view. is typically referred to as private cloud computing. Steve Taylor is president of Distributed Networking Associates and publisher/editor-in-chief of Webtorials. That challenge is that there is a lot of ambiguity relative to what IT professionals mean when they use the phrase cloud computing. Jim Metzler is vice president of Ashton.Sponsored by: This story appeared on Network World at http://www.networkworld. we will use this and the next two newsletters to help remove at least some of that ambiguity.com Return to Index of Articles Filename:59718617.

In this newsletter we will refer to that approach to cloud computing as public cloud computing and the third parties that provide these services as cloud computing service providers.com Return to Index of Articles Filename:59718617. Jim Metzler is vice president of Ashton. a key component of public cloud computing is that IT organizations will access IT resources such as applications and storage from one or more third parties. elastic provisioning of IT services. the deployment of private cloud computing results in additional application traffic transiting the WAN. As noted in one of Jim's recent reports on cloud computing. Steve Taylor is president of Distributed Networking Associates and publisher/editor-in-chief of Webtorials. In an analogous fashion.0 When the phrase cloud computing is used. More insight into the changes we expect to see in 2010 can be found in Jim's recent report on cloud computing. the goal of cloud computing is a significant improvement in the cost effective. such as Amazon.doc Return to Index of Articles Page:9 of 29 . Google or Salesforce. a major component of which is cloud computing. That research also indicates that only around 40% of IT organizations have consolidated the majority of servers into centralized data centers and that percentage will increase slightly over the next year. Metzler & Associates. In our next newsletter we will discuss the challenges of supporting cloud computing over a WAN and how IT organizations intend to respond to those challenges.This story appeared on Network World at http://www. many people think about using a WAN to access IT resources from a third party.networkworld. Hence. All contents copyright 1995-2011 Network World. Because of the consolidation and virtualization of servers. Welcome to Application Delivery 2. our research indicates that the vast majority of IT organizations have already consolidated at least some servers out of branch offices.com/newsletters/frame/2010/020110wan1.com. Inc. Read more about lans & wans in Network World's LANs & WANs section. as IT organizations increase their adoption of both private and public cloud computing solutions. This increased use of the WAN creates additional security vulnerabilities that adds to the value of having a WAN optimization controller that tightly integrates with security functionality. In recent newsletters we have discussed the current and expected deployment of virtualized servers. We will use this newsletter to discuss the impact that achieving that goal will have on the WAN. 2010 12:03 AM ET In a recent newsletter we introduced the concept of Application Delivery 2. Accessing storage resources over the WAN will increase the need for IT organizations to implement functionality that optimizes the transfer of large blocks of storage. Two of the primary characteristics of private cloud computing are the consolidation of servers into centralized data centers and the virtualization of those servers. http://www. Network World February 01.0.networkworld.html Cloud networking Wide Area Networking Alert By Jim Metzler and Steve Taylor. as being private cloud computing. We will also refer to movement on the part of IT organizations to implement inside of their company the same techniques that cloud computing service providers implement. this means that the wide area network will be involved in an increasing percentage of instances when users access applications and storage. In particular.

the cloud computing software chief at IBM." The largest enterprises are interested in private clouds because public clouds are not yet scalable and reliable enough to justify transferring all of their IT resources to cloud vendors. And at this stage the smart thing for you to do is probably to rebuild your own internal IT around a cloud architecture because the public cloud isn't of a scale at this point and of a reliability and everything where GE could say 'we're closing down all our data centers and moving to the cloud." Carr says. I think grid computing. "Public clouds are easily accessible. Grid computing is the ability to harness large collections of independent compute resources to perform large tasks. Rather. utility computing and cloud computing are all part of the same trend. while the word "utility" at least offers a real-world analogy. For the enterprise. cloud computing might best be viewed as a series of "online business services. you've got an enormous amount of IT scale within your own company. This FAQ will answer some of the key questions enterprises are asking about cloud computing.com/supp/2009/ndc3/051809-cloud-faq. stringing together mass quantities of IT infrastructure into one or a few easily managed logical resource pools. Like public clouds.Sponsored by: This story appeared on Network World at http://www. the phrase cloud computing is interchangeable with utility computing. What is cloud computing? Gartner defines cloud computing as "a style of computing in which massively scalable IT-related capabilities are provided 'as a service' using Internet technologies to multiple external customers.html FAQ: Cloud computing. Carr says. "However you want to deal with the semantics. but there is still confusion about what the cloud is. What is a public cloud? Naturally. A private cloud would be highly virtualized. Fundamentally." explains Forrester analyst James Staten in an April report." he says." Kloeckner says. clouds are marked by self-service interfaces that let customers acquire resources at any time and get rid of them the instant they are no longer needed. he says. The cloud is not really a technology by itself. the access may be limited to your own enterprise or a section of your value chain. 2009 12:03 AM ET Sponsored by: Everyone in the IT industry is talking about cloud computing. Network World May 18." Beyond the Gartner definition. how it should be used and what problems and challenges it might introduce. on-demand and grid computing? Cloud by its nature is "on-demand" and includes attributes previously associated with utility and grid models. delivery of private cloud services would typically be done through a Web interface with selfservice and chargeback attributes. How is cloud computing different from utility." says IDC analyst Frank Gens. "If you're General Electric. but it's privately owned and managed." What is a private cloud? A private cloud attempts to mimic the delivery models of public cloud vendors but does so entirely within the firewall for the benefit of an enterprise's users. says Nicholas Carr." Carr says.networkworld. says Kristof Kloeckner. it is an approach to building IT services that harnesses the rapidly increasing horsepower of servers as well as virtualization technologies that combine many servers into large computing pools and divide single servers into multiple virtual machines that can be spun up and powered down at will. author of "The Big Switch" and "Does IT Matter?" The word "cloud" doesn't really communicate what cloud computing is. "Public clouds are shared infrastructures with pay-as-you-go economics. "It does drive efficiency. The coming together of these attributes is making the cloud today's most "exciting IT delivery paradigm. a public cloud is a service that anyone can tap into with a network connection and a credit card. and utility is metered consumption of IT services.'" Filename:59718617. "A lot of this is a scale game.doc Return to Index of Articles Page:10 of 29 . and can it be trusted? Key questions answered By Jon Brodkin. multitenant virtualized infrastructures that are managed via a self-service portal. "Private clouds give you many of the benefits of cloud computing. demystified What is cloud computing. Carr is not alone in thinking cloud is not the best word to describe today's transition to Web-based IT delivery models. it does force standardization and best practices.

you can put any application in the cloud. Infrastructure-as-a-service refers to remotely accessible server and storage capacity. has cited licensing as its biggest concern. How does traditional software licensing apply in the cloud world? Vendors and customers alike are struggling with the question of how software licensing policies should be adapted to the cloud. cloud vendors will have to adopt standards-based technologies in order to ensure true interoperability. and platform-as-a-service. while the largest Windows server costs $1. … It could take quite some time. Gens says. Only failures due to known GoGrid problems in the hardware and hypervisor layers delivering individual servers constitute failures and so are not covered by this SLA. Packaged software vendors require up-front payments. the company's senior vice president and head of IT strategy and enterprise architecture. dedicated to the system with little to no latency. who recently spoke about legal issues in cloud computing at Sys-Con's Cloud Computing Conference & Expo in New York City. The goal is to move applications from one cloud to another without having to rewrite them.doc Return to Index of Articles Page:11 of 29 ." What types of service-level agreements are cloud vendors providing? Cloud vendors typically guarantee at least 99% uptime. and make customers pay for 100% of the software's capabilities even if they use only 25% or 50%. particularly those involving sensitive customer data. according to several industry groups. but most observers seem to agree that software vendors haven't done enough to adapt their licensing to the cloud. but that doesn't mean it will be easy. so if Amazon falls below that percentage for just a week or a month. which is examining many cloud services. A small Linux server costs 10 cents an hour. says Amazon has significant downtime but makes it difficult for customers to obtain service credits. Filename:59718617.20 an hour. Amazon EC2 promises to make "commercially reasonable efforts" to ensure 99. For example. application development and deployment. personal and business applications. there's no penalty or service credit. More importantly. there's little reason to run a desktop disk defragmentation or systems analysis tool in the cloud. But uptime is calculated on a yearly basis. The financial services company ING. Cloud infrastructure providers like Amazon are doing the same. For example. says Pund-IT analyst Charles King. Oracle and IBM have devised equivalency tables that explain how their software is licensed for the Amazon cloud. IDC surveys show the top uses of the cloud as being IT management. This model does not take advantage of the flexibility of cloud services. Amazon's Elastic Compute Cloud charges for per-hour usage of virtualized server capacity." says ING's Alan Boehme." Attorney David Snead. The recently released "Open Cloud Manifesto" supports interoperability of data and applications. while the Open Cloud Consortium is promoting open frameworks that will let clouds operated by different entities work seamlessly together. "This is a tough one because it's a business model change. analysts now consider SaaS to be one of several subsets of the cloud computing market. But going forward. Nirvanix's cloud storage platform has prices starting at 25 cents per gigabyte of storage each month. and server and storage capacity. GoGrid promises 100% uptime in its SLA. infrastructure-as-aservice. preventing the kind of lock-in inherent in long-term licensing deals for on-premises software. Can applications move from one cloud to another? Yes. GoGrid's SLA includes this difficult-to-interpret phrase: "Individual servers will deliver 100% uptime as monitored within the GoGrid network by GoGrid monitoring systems. How do vendors charge for these services? SaaS vendors have long boasted of selling software on a pay-as-you-go.Is cloud computing the same as software-as-a-service? You might say software-as-a-service kicked off the whole push toward cloud computing by demonstrating that IT services could be easily made available over the Web. "I haven't seen any vendor with flexibility in software licensing to match the flexibility of cloud providers. Services have popped up to move applications from one cloud platform to another (such as from Amazon to GoGrid) and from internal data centers to the cloud. While SaaS vendors originally did not use the word cloud to describe their offerings. as-needed basis. but the ways in which that is calculated and enforced differ significantly. SaaS is well known and consists of software applications delivered over the Web. But that doesn't mean it's a good idea. But as any lawyer points out. Storage clouds are priced similarly. collaboration. What types of services are available via the cloud computing model? Public cloud services are breaking down into three broad categories: software-as-a-service. you have to pay attention to the legalese. with additional charges for each upload and download. regulatory and compliance concerns prevent enterprises from putting certain applications in the cloud. while platform-as-a-service is a compute-and-software platform that lets developers build and deploy Web applications on a hosted infrastructure. What types of applications can run in the cloud? Technically.95% uptime. because you want the application sitting on the desktop.

so many users will experience a latency-caused performance hit whether an application is running in the cloud or in the corporate data center. and make sure they have the ability to encrypt data both in transit and at rest. the performance hit related to latency "is pretty negligible these days. The largest enterprises are distributed throughout the country or world. Online storage vendors such as The Linkup and Carbonite have lost data." Snead said.networkworld. and scour through any publicly accessible availability data. customers should demand information about data security practices. maintains a "Service Health Dashboard" that shows current and historical uptime status of its various services. Before signing up with any cloud vendor. All contents copyright 1995-2011 Network World. "The reality is. he notes." How can I make sure my data is safe? Data safety in the cloud is not a trivial concern.doc Return to Index of Articles Page:12 of 29 . Return to Index of Articles • Mobility: The explosion of mobile devices has created a new set of challenges for IT execs." RightScale CTO Thorsten von Eicken. But a new crop of third-party vendors are building services on top of the cloud to make sure applications can scale and perform well. and were unable to recover it for customers.com Return to Index of Articles Filename:59718617. there is the danger that sensitive data could fall into the wrong hands. possibly making it slower than an application that runs in your local data center. • Pack rat nation: How companies are coping with the escalating problem of data storage • Best of NDC: from tools in use to strategies in play • The virtual spectrum: How virtualization is coloring your world • Blazin’ apps: How to optimize for great end-to-end performance • The next stop for storage: a travel guide to the latest developments Read more about data center in Network World's Data Center section. There will always be some network latency with a cloud service. scrutinize SLAs. http://www. By and large. Amazon. such as RightScale. do your due diligence by examining the SLA to understand what it guarantees and what it doesn't. How can I make sure that my applications run with the same level of performance if I go with a cloud vendor? Before choosing a cloud vendor."Amazon won't stand behind its product. Inc. they're not making any guarantees. Secondly. for example.

More from Cisco Subnet: [4] This is Network World's Cisco Subnet [5] news alert in which we focus on the top items from Cisco Subnet. "For those who are expecting 'the cloud' to be a savior of the IT industry.> Published on NetworkWorld. videos and Cert Kits [11] Win great stuff from Cisco Subnet [5] Like e-mail? Subscribe to the Cisco Alert newsletter. 02/09/2010 . Infonetics conducted the survey last month.com. was #1 on the list when respondents were asked what major changes they planned for their data centers over the next two years. giveaways and more. Follow Jim Duffy on Twitter [15] Cloud? No now. both for IT and physical security. the firm noted. and Oracle. blogs. your source for Cisco news. not ever By Anon (not verified) on Tue.Really Low [10] The scoop on the New TSHOOT Course and Exam [9] Win one of 50 CCNP training books. interest lies primarily in SaaS and cloud-based software applications.com Community (http://www. you're 1 in 100 [9] IPv4 Space is Getting Low . others take heed: Cloud not taking hold.networkworld. But investments in security upgrades. implementing god only knows what kind of security delivered by a less and less reliable Internet? Oh that's right. I have to shovel out everything I have and replace it with the 'cloud model' • Cisco • data center • Infonetics Research • survey Return to Index of Articles Filename:59718617. As a data center investment driver. Also. outsourcing or leasing data center space shows the greatest growth as a model over the next two years. discussion items. [12] Like RSS readers? Subscribe to the Cisco Subnet RSS feed [13] Follow all Cisco Subnet bloggers on Twitter [14]. Cisco said to be readying major upgrade to CRS-1 [6] Cisco shipping 160G Ethernet card for ASR 9000 [7] Another analyst sees Cisco UCS deployment delays [8] If Cisco buys you. Of more immediate need is bandwidth to deal with the rising number of devices and traffic .. such as salesforce. particularly on the software side.12:28pm. Infonetics discovered. Why should I trust my data to some unknown staff. the majority of respondents have no concrete plans for it.doc Return to Index of Articles Page:13 of 29 . Infonetics found.com/community) Cisco. Among respondents planning to use cloud-based services. Virtualization is more in demand as enterprises look to make their data centers more efficient and manageable.respondents expect the number of Gigabit Ethernet switch ports to surpass 100 million by 2012. Infonetics found. and those from Microsoft. working who knows where.12:25am The majority of enterprises surveyed recently by Infonetics Research have no firm plans to use cloud-based data center services [1]. Google. virtualization [2] and an increasing number of gigabit ports. cloud gets trumped by security." states Infonetics analyst Matthias Machowinski in a press release [3] on the firm's findings. It queried IT buyers at 134 North American companies with 100 or more employees that have a formal data center infrastructure in place. security alerts.. yet By Jim Duffy Created Feb 9 2010 . our study is a bit of a reality check: while there is some interest in cloud-based services.

networkworld.networkworld.doc Return to Index of Articles Page:14 of 29 .com/community/node/56346 [11] http://www.html [3] http://www.com/subnets/cisco/ [6] http://www.asp [4] http://www.networkworld.com/community/blogs/cisco/feed [14] http://twitter.networkworld.com/community/node/56677 [12] http://www.html [2] http://www.com/nl/nl_subscribe.com/community/node/56669 [7] http://www.com/community/node/56567 [8] http://www.com/topics/virtualization.com/community/node/45798 [5] http://www.com/community/node/56326 [10] http://www.com/jim_duffy Return to Index of Articles Filename:59718617.com/ciscosubnet [15] http://twitter.networkworld.infonetics.networkworld.networkworld.networkworld.networkworld.jsp?k=NLHP09C&mo=re [13] http://www.com/pr/2010/CRS-Data-Center-Deployment-Survey-Highlights.networkworld.networkworld.com/community/node/57300 Links: [1] http://www.com/topics/utility.com/community/node/56521 [9] http://www.networkworld.Source URL: http://www.networkworld.

http://www. Second. This is in contrast to storage-as-a-service offerings where the user has to figure out how to put it all together.” he writes. security.” Overall. The Planet. it makes sense to wait on this. but very necessary. “Respondents in all geographies and of all company sizes appear to have little interest in moving their data to the cloud any time soon. “The hype is strong around storage-as-a-service. enterprises are slightly more interested in cloud storage than small. customers need to consider how cloud storage integrates with existing applications and processes. shared tenancy.networkworld. according to a survey of 1. few business customers are actually storing data on Web-based platforms. writes Forrester analyst Andrew Reichman in the report “Business Users Are Not Ready For Cloud Storage. IBM Business Continuity and Resilience Services and Iron Mountain. and the vast majority of the customers have no plans to put data in the cloud. The market has numerous mature backup services such as Asigra.doc Return to Index of Articles Page:15 of 29 . EMC Atmos. “There is long-term potential for storage-as-a-service. “It’s likely to be several years before offerings are mature. EMC’s Mozy. Before adopting. All contents copyright 1995-2011 Network World. and another 43% said they are interested but have no plans to adopt. chain of custody.” Reichman states. FAQ: Cloud computing. IT function under control. Three percent plan to implement a cloud storage platform in the next 12 months. While 3% of respondents have already implemented cloud storage. but given the fact that your peers are adopting it very slowly. because data storage needs are growing at least 30% per year while budgets stay flat. Just 3% of companies have implemented cloud storage. Nirvanix. not just CPU or storage capacity.” Follow Jon Brodkin on Twitter: www. but Forrester sees issues with guaranteed service levels. according to a new study that casts doubt on the popularity of cloud storage.272 IT decision-makers at enterprises and SMBs in North America and Europe.and medium-sized businesses. Inc.html Cloud storage hype: Customers not buying it Forrester study casts doubt on cloud storage adoption By Jon Brodkin. he writes. “You get the backup software intelligence and storage capacity in a fully managed service. or AT&T.Sponsored by: This story appeared on Network World at http://www.” The Forrester survey asked IT decision makers if they have any plans to adopt cloud storage services such as Amazon S3.com/jbrodkin Read more about data center in Network World's Data Center section. and interest in cloud storage for backup is greater than interest in general purpose storage clouds.” But so far. Network World January 25. storage-as-a-service offerings still need time to develop. though. “this is just talk. it’s a complete service offering. only 1% are expanding an existing implementation. In general. 2010 02:56 PM ET Sponsored by: For all the hype around cloud computing. Forty-three percent of respondents said they are not interested in cloud storage. and analyze the total cost over at least a three-year period.twitter. and long-term pricing as significant barriers that still need to be addressed before it takes off in any meaningful way.com/news/2010/012510-cloud-storage-hype.” Reichman writes. demystified Storage vendors and IT professionals both have spent much time discussing the cloud over the past year. “Why the greater interest and adoption of backup-as-a-service? First. so don’t rush into anything here. it’s solving a very specific pain point — the pain of bringing a costly and error-prone. i365.com Return to Index of Articles Filename:59718617. Reichman says.” he writes. and another 5% plan to do so one year from now or later.networkworld. Reichman says.

yet 40 percent said it would be more difficult to prevent or react to data loss under their firm's cloudcomputing strategy. Matthew Steele. And on the question of whether endpoint virtualization makes it "easier or harder to do your job with regards to network security." The telephone survey was done by Applied Research last month on behalf of Symantec. platform-as-a-service. When it comes to cyber attacks and data loss.Published on InfoWorld (http://www. Three quarters of respondents said their organization had experienced cyber attacks in the past 12 months.and cyber attacks [5] on organizations. which about half the organizations used." And the middle-of-the-road responses -. with about a third each way thinking it's "easier." The annual cost of a cyber attack was pegged at more than $2 million for large enterprises when tallying up lost productivity. with the reminder pretty much split saying it would be the same or lower. showing how divided attitudes are within the enterprise. things are OK.doc Return to Index of Articles Page:16 of 29 . which covers the tools and techniques used by experienced security pros." Steele remarked. The "2010 State of Enterprise Security Survey -.organizations remain overwhelmingly Microsoft Windows-based -. Symantec director of strategic technology. an 11 percent increase over 2009. the survey's respondents -.infoworld.often indicated they had a hard time finding and retaining security personnel. And when asked "Does your cloud-computing strategy make the risk of losing data bigger or smaller?" 38 percent said it would be higher. Filename:59718617. The answers broke the same way on the question of virtualization strategy. theft of intellectual property. with larger enterprises of 5. But if they care for IT operations. [ InfoWorld's Roger Grimes explains how to stop data leaks in an enlightening 30-minute webcast.." "harder" or about the same. the response revealed a profound lack of consensus.000. 16 percent were in the course of implementing it.Global Data" report shows that about one-third believe virtualization [3] and cloud computing [4] make security "harder. which Symantec defined as everything from use of Google Apps to full-blown hardware and operating system rental on demand. > IT pros divided about security of virtualization. cloud computing IT pros divided about security of virtualization. 40 percent of the respondents indicated their organizations were currently using applications in the cloud in some way -." whereas 16 percent weren't considering it. Although endpoint virtualization is widely believed to trail server-based virtualization. telecommunications and other sectors as well as local and federal government agencies -. with 51 percent of respondents saying finding qualified applicants was a "huge" or "big" problem. and it covered 120 questions about technology use -. 8 percent of the survey's respondents said they had implemented the former. even as they contemplated expansion into software-as-a-service. healthcare. ] Contending with virtualization hangover [7] To explain such different perceptions about the security impact of virtualization and cloud computing." In fact. The survey showed that the median annual budget for enterprise security in 2010 is $600. and infrastructure-as-a-service.tended to originate from those with budget responsibilities. the situation looks bleak based on the responses in the report.. Organizations on average assigned 120 staffers to IT and compliance matters. cloud computing By Ellen Messmer Created 2010-02-22 07:32AM Is moving to virtualization [1] and cloud computing [2] making network security easier or harder? When some 2. "If the business is still moving.. Difficulty in finding the right expertise was a driver in all manner of outsourcing." the opinion was divided. But despite incremental budget growth." 26 percent had plans for it and 25 percent were in "early discussion. they immediately got concerned.who hail from banking. with yet another 11 percent increase anticipated in 2011. with 36 percent calling them "somewhat/highly effective. they were thinking about it from an IT optimization standpoint. But much of the time this was seen as insufficient. legal fees and more. said the best way to understand these answers is to know that "if they had a real security background. But only about half were truly "satisfied" with outsourcing arrangements. loss of customers." while one-third said it was "more or less the same. including use of managed security services. Data Loss Prevention [6]." and the remainder said it was "easier.100 top IT and security managers in 27 countries were asked. making up today's evolving concept of "cloud computing.it's all "more of less the same" -. 9 percent were in a "trial stage.com) Home > News > Security > Vulnerability Assessment > IT pros divided about security of virtualization.000 or more assigning 232.

com/news/2009/020209-data-breach.com/topics/wan. Data losses [9] were attributed to numerous sources. On average. 72 percent of the survey's respondents think Windows 7 offers improved security over previous Windows versions.source=ifwprm_news [9] http://www. social-engineering ploys and denial-of-service (DoS) attacks. The survey showed the most frequent types of attacks were malware implantation.networkworld. It is beyond crazy.infoworld.com/cloud-deepdive?idglg=ifwsite_editinline&amp.infoworld. and the rest were discussing or had plans for it.html [3] http://www. the survey asked telecom companies who they considered their main security vendor and the found about two-thirds said "network equipment providers" and only a third said "security companies. According to the survey. with about three quarters also putting trust in perimeter security and authentication processes.html [8] http://www.com/jaw/ifwtsr/13/50754841/?source=fssr [7] http://www.com/news/2009/101909-a-guide-to-windows-7." one IT director is quoted as saying.accelacomm. one survey question on that topic indicated that 19 percent had "no plans" to use Windows 7. in something of a blow to Symantec and other security vendors.infoworld.com/columnists/2010/011810-editorial. With Windows 7 [10] just released. including outsiders (20 percent) and accidental insider actions (15 percent).html [11] http://www. Finally. Patching is regarded by 87 percent of the respondents as one of the most effective measures to ward off cyber attacks.com/supp/2009/outlook/hottech/010509-nine-hot-techs-cloud-computing.networkworld. along with antimalware controls. and also suffered one significant DoS attack and one theft of information.html Return to Index of Articles Filename:59718617. purchased and owned by the employee." Read more about wide area network [11] in Network World's Wide Area Network section. In all.html [2] http://www.networkworld.html [10] http://www. new spyware. But 52 percent of the survey's IT and security pros viewed that as something that could compromise security. but 9 percent already had.doc Return to Index of Articles Page:17 of 29 .com/d/cloud-computing [5] http://www. along with 12 percent of their laptops and 6 percent of smartphones. Web properties were targeted twice last year with the implanting of malware.networkworld. • Cloud Computing • Security • Virtualization • SaaS • Identity Management • Malware • Vulnerability Assessment • Virtualization Source URL (retrieved on 2011-05-23 01:27PM): http://www. 22 percent was theft. new backdoors."Every day we see new viruses.infoworld. with identity theft and even malware attacks on medical equipment a problem as well. Healthcare providers specifically reported 58 percent of data loss was accidental exposure of patient information.networkworld.networkworld.com/news/2009/122209-outlook-virtualization-security.infoworld.com/d/securitycentral/it-pros-divided-about-security-virtualization-cloud-computing-439 Links: [1] http://www.com/d/virtualization [4] http://www. a surprising 20 percent of Windows-based PCs in use by employees were selected.com/t/cyber-crime [6] http://www.

So. does seem to be betting that customers will demand the means to extend security controls from the enterprise into the cloud. Forrester Research analyst Jonathan Penn." The Los Angeles Police Department is regarded as the state's early adopter in all this since it's moving to a cloud-computing arrangement with Google. chief security strategist at HP.'" quipped Chris Whitener. the allocation of liability in the result of a breach. IT customers are not the only parties that need to evolve their thinking. often completed in multi-year formalized contracts. Slideshow: Products shown at RSA Conference "We're all in dire straits." But even if cloud-computing looks like a bargain." said Nevada's CISO Christopher Ipsen. Colorado's CISO. "What I'm most worried about is catastrophic failure. But the high-tech industry. HP is mulling possibilities such as cloud services with well-defined security services.doc Return to Index of Articles Page:18 of 29 . re-inventing itself in virtualization." said another panel participant. are not "transparent" enough -. too. founder and partner at Information Law Group.Economic pressures are driving more businesses and governments to nervously eye cloud computing." said Tanya Forsheit. "it's got to have the same kind of risk controls you have now. "The cloud represents a fundamental change in how vendors will work with their customers. Network World March 04.the preferred word many are using -. But giving up control over IT infrastructure and software assets in favor of rental and pay-as-you-go models evokes anxiety. Amazon Web Services included. panelists said. This was backdrop for a panel discussion between CISOs at this week's RSA Conference. including one about an enterprise that needed to pay $170." "It's imperative we look at it. pay-as-you-go. mainly for e-mail and Web services.com/news/2010/030410-rsa--ciso-cloud-security. and what are the default rules?" Privacy regulations in the United States and Europe. "I call it 'faith-based IT.Sponsored by: This story appeared on Network World at http://www. who had noted that the economic crisis and housing-market collapse have left his state's financial situation "extremely bad. 2010 04:22 PM ET SAN FRANSISCO -." "We are doing some cloud services with e-mail. may mean that certain kinds of sensitive data simply cannot move about freely. for instance. now one of the world's largest data outsourcing companies since its merger with EDS. too.networkworld. but we have to proceed carefully. such as PCI-compliant computing clouds.html CISOs rain on cloud-computing parade at RSA By Ellen Messmer." But HP. And a tricky aspect in cloud negotiations is that there's the strong perception that most cloud-service providers. And this secrecy is making the legal situation more tenuous and expensive than it should be. though wondering whether customers so eager for bargains will pay a bit more for better security. Mark Weatherford. cloud-like services. "It's very efficient. We can't ignore the benefits in the cloud. are horror stories. is itself in internal foment to re-define or expand its data center services. despite myriad unanswered questions that swirl around a single central concern: security. someone in the middle hold the keys.000 merely to pry its own data back from a cloud service. and trying to track it is going to be a challenge since many new forms of product and service delivery are arising." Ipsen noted. "The inability to obtain data." said Seth Kulakow. "We need some sort of standardization in this so we can have some way of comparing platforms and levels of service so I can understand what I'm getting. And this idea is triggering a new era of creative change among long-established security vendors. and if we put all our eggs in one basket. With announcements on that score possible later this year." IDC analyst Chris Christiansen said the cloud security market is estimated at $1 billion. Filename:59718617. to add more flexible on-demand. "They think they'll use it and nothing will happen to them. "Just about any kind of dispute can arise in a cloud-computing relationship." said California's CISO.about their internal infrastructure. the level of data security. "Cloud computing is obviously on everybody's mind.

All contents copyright 1995-2011 Network World. at a press conference this week had to acknowledge that the initiative they had announced at RSA in 2009 to integrate the RSA data-loss prevention (DLP) technology into VMware's vSphere product had not progressed as quickly as expected.networkworld.com Return to Index of Articles Filename:59718617. says PGP president and CEO. CA announced how its Identity Manager product can be used with Salesforce's Sales Cloud 2 service so CA customers can automatically provision and de-provision access and privileges.doc Return to Index of Articles Page:19 of 29 . He argues the public-key encryption model favored by PGP will triumph over any private-key models. Phil Dunkelberger. http://www. with products expected in the second quarter. for instance. though. are having to admit their cloud-computing security efforts are dragging on. Some vendors. Trend Micro. Read more about security in Network World's Security section. McAfee. A third vendor. Inc. VMware and RSA. primarily to come up with new ways to protect customer data as it transits the Internet and ends up stored in a cloudcomputing facility. And Cisco outlined a product-development strategy for mobile and cloud-based security. Encryption vendor PGP is also preparing to provide a new range of options for cloud-based computing. is also expected to make cloud-security announcements in the next week or so. is making a leap into the area of encryption.At RSA this week. known for its antimalware software and services. and it remains uncertain whether a DLP integrated vSphere will be out by yearend.

com. | Stay up on the cloud with InfoWorld's Cloud Computing Report newsletter. and other ways that people are losing information these days. Of course. and that mindset is bad for the cloud.. Over half (58 perent) disagree with the concept that files stored online are safer than files stored locally on a hard drive and 57 percent of online Americans would not trust that their files are safe online. which raises a red flag for businesses seeking to leverage the cloud." That's the sobering conclusion from a recent Harris poll conducted online between March 1 and 8 among 2.com) Home > Cloud Computing > Cloud Computing > Cloud security's PR problem shouldn't be shrugged. the ability to find instantly the one piece of information that caps your presentation to the board) with the bad (the creepy guy down the hall who was caught surfing porn). This took years. Read more of David Linthicum's Cloud Computing blog and follow the latest developments in cloud computing and security at InfoWorld. > Cloud security's PR problem shouldn't be shrugged off Cloud security's PR problem shouldn't be shrugged off By David Linthicum Created 2010-04-27 03:00AM "One of the main issues people have with cloud computing is security. it's hard to believe information stored remotely can be as safe as or safer than systems they can see and touch. though a look to history can help.Published on InfoWorld (http://www. Only one-quarter (25 percent) say they would trust this service for files with personal information. if initiated in the context of a sound security strategy.infoworld. ] Cloud security has a significant PR problem. • Cloud Computing • Security • The Industry Standard • Cloud computing • Security Return to Index of Articles Filename:59718617. To be sure.. it was feared and misunderstood until the business value became clear to all. you can point out the number of times information walks out the door on USB thumb drives.com. Four in five online Americans (81 percent) agree that they are concerned about securing the service. When the Web first hit businesses. "Cloud security's PR problem shouldn't be shrugged off. found that some credit card information was indexed by Google and publically exposed. while three in five (62 percent) would not.perhaps moreso than on-premise systems. Not helping matters is the recent debacle where Blippy. stolen laptops. and even today we use the traditional Web by taking the good (for example. not an inherent flaw in cloud technology." originally appeared at InfoWorld. If you think about it. [ Get the no-nonsense explanations and advice you need to take real advantage of cloud computing in InfoWorld editors' 21-page Cloud Computing Deep Dive PDF special report.com. There is no easy answer to this problem. For a typical user.320 adults. users' fears are logical. and cloud computing will eventually find a similar path to acceptance. that was a mistake on someone's part. there continues to be a mistrust of resources that are not under your direct control. it's clear that the typical user does not share that confidence. but these kinds of breaches further the fears that placing personal or core business information in the cloud may be a bad idea. While I agree to some extent. However. is secure -. I'm sure there will be comments below about how cloud computing.doc Return to Index of Articles Page:20 of 29 . The benefits outweigh the problems. This article. even though most of us in the know understand them to be unfounded. a site that allows people to share their purchase info with others by linking to credit cards accounts.

You have to remember that is all about the apps. Popular cloud apps. The real question when choosing an enterprise application today is. If they did. or have to choose. like facebook and twitter are the proving grounds for future cloud apps. When all of the apps are developed in the cloud and for the cloud.com is the first billion dollar cloud SaaS provider.. will the technology support these instances down the line. as arguably the controls most cloud providers have in place for their specific offerings are as good or better than what many businesses might have in place more generally.com/d/cloudcomputing/cloud-securitys-pr-problem-shouldnt-be-shrugged-776 3 of 3 comments Sign In to comment SYSPRO 27-Apr-10 7:56pm In the business computing sphere there is a definite perceived security issue when addressing the issue of data security when looking at cloud as an option today.. Despite the fact that all the major enterprise software vendors are in some way addressing cloud computing solutions. and how can they centrally provision/deprovision their users to disparate public clouds. There is no question that cloud really needs some solid PR in order to instill confidence in businesses looking to deploy enterprise cloud based solutions. Business should look carefully at the underlying technology and whether the technology will support housing the application server as well as the database server in a cloud environment. is the company that you are buying from looking at cloud as a future strategy and can the database and/or the application be placed on the cloud on separate instances or services. especially where the entire enterprise system and their data reside with the same service. I personally feel that the real uptake will come into play when a business can choose whether to have either their application server or their database servers in the cloud. As with many pervasive and inevitable technologies we spend an inordinate amount of time investigating the multiple options and before we know it the technology reaches the tipping point and we once again find out that business commuting is once again changed right under our inquisitive noses. The risk is somewhat manageable when a business is using one or two cloud services (like salesforce.maybe those 2320 adults polled should have been asked if they ever went on-line to Amazon to buy anything over the last decade. hosted Exchange.com Blog: http://responsibleerp. then they were using the cloud infrastructure that eventually became Amazon Web Services in 2006. I would not put much stock in this survey as customers are already voting with their dollars. Harold Katz. SME businesses are not ready to put their data on the cloud. how can an IT organization monitor/audit which of their users are importing/accessing business data within which cloud providers. Syspro. Some SME businesses may choose to house their data on premise and run their applications on the cloud. where personal business trends are starting to determine how enterprise systems deploy.doc Return to Index of Articles Page:21 of 29 . With the convergence of personal and business computing.Source URL (retrieved on 2011-05-23 01:36PM): http://www.com.). to have their app server on premise and put their data on the cloud. on different services. how do they enable SSO access and/or enforce password policies. Larger SME's who may require personalization of their applications as a key to differentiality and competitive advantage may even choose. Businesses assessing enterprise solutions are not interested in deploying cloud solution today however there is some interest in whether the solution has some kind of cloud strategy. there will be a trend to move towards the cloud as a real business platform.e. but becomes a huge compliance management issue when they have lots of users accessing lots of cloud services.i. then everyone will be running their apps in the cloud. Salesforce. and in Filename:59718617. Technology Enabling Manager. there appears to be much too much perceived business risk.com/ twessels 3-May-10 1:37pm Hmmm. The real issue is compliance -. etc.infoworld. stevecrawf 6-May-10 12:41pm The issue isn't so much around security. Extending internal corporate security and compliance policies beyond the firewall to public cloud providers is the key. the peak in interest does not necessarily translate into a real demand on the ground.

doc Return to Index of Articles Page:22 of 29 .many cases IT doesn't know what their users have signed up for. Steve Crawford www.jamcracker.com Return to Index of Articles Filename:59718617.

leverages both the client. typically SaaS (software as a service). | Stay up on the cloud with InfoWorld's Cloud Computing Report newsletter [3]. There's not much you can do about this. Most infrastucture-as-a-service providers. The issue here is not that the cloud provider is slow. other than create your own expensive private link between your company and the SaaS provider. and it is a clear selling point of cloud when performance is considered against cost. those using advanced "big data" systems have a much different story to relate [1].doc Return to Index of Articles Page:23 of 29 . typically for platform-as-aservice systems. the user won't notice the latency unless there is network saturation. as you may have guessed. these systems can provide better performance than their on-premise counterparts because they have access to many more virtualized resources and can allocate those resources dynamically.infoworld. ] You need to consider the performance models. Hybrid. Typically.and cloud-oriented models. fit into this category. but that there is latency with the constant back-end machine-to-machine conversation that occurs between the SaaS provider and the browser. the approach to the architecture here is to optimize the chatter between the back-end cloud-based servers and the browser.com) Home > Cloud Computing > Cloud Computing > How to gauge cloud computing performance > How to gauge cloud computing performance How to gauge cloud computing performance By David Linthicum Return to Index of Articles Does cloud computing perform well? That depends on whom you ask. Filename:59718617. Client-oriented platforms are clearly not as fast as applications running on the local network. The concept is that you can mix and match user interactions with highly scalable and on-demand back-end processing. Those using SaaS systems and dealing with standard Web latency can't tell you much about performance. interact with users constantly over the Internet. This is the scalable nature of cloud computing. a well-provisioned cloud computing provider can drag as many additional servers into the mix as required to support the burst in processing. Cloud-oriented cloud computing architectures are those systems where the processing occurs within the cloud. You accomplish this with some old-fashioned distributed application architecture. but that dilutes the value of SaaS quickly. but in most instances. However. with a result set returning in minutes. [ Get the no-nonsense explanations and advice you need to take real advantage of cloud computing in InfoWorld editors' 21-page Cloud Computing Deep Dive PDF special report [2]. The trade-off is the more you communicate with the browser. Thus. which you can break into three very basic categories: • Client-oriented (performance trade-off) • Cloud-oriented (performance advantage) • Hybrid (depends on the implementation) Client-oriented cloud computing architectures are those systems where the cloud computing providers.Published on InfoWorld (http://www. and some platform-as-a-service providers. you could have a database query saturating an on-premise system and taking many hours to run. the more latency that's brought into the model. For instance. In contrast. but there are many shades of gray.

infoworld. and indifferent.infoworld. > The cloud will finally solve the 'big data' problem Return to Index of Articles Filename:59718617.infoworld.infoworld.com) Home > Cloud Computing > Cloud Computing > The cloud will finally solve the 'big data'..com/?source=footer [7] http://www. "How to gauge cloud computing performance [5].com/d/cloud-computing/cloud-will-finally-solve-big-data-problem-106 [2] http://www. This article.infoworld.com/cloud-deepdive?idglg=ifwsite_editinline&amp.infoworld. bad.infoworld.source=ifwprm_blog_cc [5] http://www." was originally published at InfoWorld.doc Return to Index of Articles Page:24 of 29 .com/d/cloud-computing?source=footer Published on InfoWorld (http://www.source=fssr [4] http://www.infoworld.infoworld.good.com [6]. • Cloud Computing • Cloud computing Source URL (retrieved on 2011-05-23 02:28PM): http://www.com/cloud-deepdive?source=fssr [3] http://www.com/newsletters/subscribe?showlist=infoworld_cloud_computing&amp.com.If you're moving to the cloud.com/d/cloudcomputing/how-gauge-cloud-computing-performance-722 Links: [1] http://www.. Follow the latest development on cloud computing [7] at InfoWorld.com/d/cloud-computing/how-gauge-cloud-computing-performance-722?source=footer [6] http://www. don't forget about performance -.

infoworld.infoworld.com/d/infoworld/2009s-top-10-emerging-enterprise-technologies467&amp.com/?source=footer [11] http://www. and not traditional on-premise software moving up to the cloud.last=2#slideshowTop [3] http://www. Simply put.source=fssr [6] http://www.linkCode=as2&amp. including some innovative approaches to leveraging data such as MapReduce.com/ [8] http://www. What's unique about MapReduce is that it can process both structured and unstructured data and.com.com/d/cloud-computing/cloud-will-finally-solve-big-data-problem106?source=footer [10] http://www.a private cloud. meaning the master node.com/d/cloudcomputing/the-cloud-will-finally-solve-the-big-data-problem-106 Links: [1] http://www. The reason Google developed this is rather obvious.current=11&amp.com/gp/product/0136009220?ie=UTF8&amp. Reduce means that the master node considers the results from the worker nodes and combines them to determine the answer to the request. Considering this trend and the fact that cloud providers provide scalability on-demand could be the one-two punch that sends much of our business data to cloud computing platforms. each mapping operation is independent of the other.infoworld.com/t/Hadoop [9] http://www. However. There are open source software instances of that leverage MapReduce. Hadoop as a mechanism to manage data.com [10].amazon.infoworld. [ Get the no-nonsense explanations and advice you need to take real advantage of cloud computing in the InfoWorld editors' 21-page Cloud Computing Deep Dive PDF special report [3]. which has caught fire in the last year or so as a very cleaver approach to managing large data sets.com/d/applications/ibm-debuts-massive-analytics-cloud-455 [2] http://www.camp=1789&amp.tag=ergo20&amp. or general business operations.yahoo.com/ [7] http://www.infoworld. return result sets in record time." was originally published at InfoWorld.doc Return to Index of Articles Page:25 of 29 .com/newsletters/subscribe? showlist=infoworld_cloud_computing&amp. | Stay up on the cloud with InfoWorld's Cloud Computing Report newsletter [5]. MapReduce [2] is a software framework brought to us by Google to support large distributed data sets on clusters of computers. accepts the request and divides it between any number of worker nodes. such as Hadoop [8]." There has been movement in this direction for some time now. • Business Intelligence Cloud Computing Big Data Cloud computing Source URL (retrieved on 2011-05-23 02:29PM): http://www. Follow the latest evelopments on cloud computing [11] at InfoWorld. This article. as the big search engines and social networking sites do today. doing so on a cloud -. called Blue Insight.com/d/cloud-computing?source=footer Return to Index of Articles Filename:59718617. This is a shift.infoworld.The cloud will finally solve the 'big data' problem Return to Index of Articles By David Linthicum created 2009-11-24 04:00AM InfoWorld's own Pete Babb provided some good coverage [1] around the "analytics cloud" recently debuted by IBM.creativeASIN=013600 9220 [5] http://www. through the use of a distributed "share nothing"-type query-processing system. You can think of Blue Insight as a system that gathers data from those who use it and externalizes the data to those who need it. IBM clearly does not have a lock on "big data.creative=9325&amp.com/cloud-deepdive?source=fssr [4] http://www. and thus maps can be performed in parallel.infoworld. For those of you unfamiliar with the concept. or looking to leverage. Typically this means many terabytes. This indicates a trend toward much of the innovation around leveraging larger amounts of structured and unstructured data for business intelligence. as is its use within Facebook [6] and Yahoo [7]. coming from innovation in the cloud.infoworld. featuring an exclusive excerpt from David Linthicum's new book on cloud architecture [4]. ] Map. Cloud providers are either leveraging. but it could easily go significantly higher.infoworld. "The cloud will finally solve the 'big data' problem [9].facebook.

featuring an exclusive excerpt from David Linthicum's new book on cloud architecture [2]. not considering public clouds as an architectural option could mean you're missing opportunities to leverage on-demand and inexpensive capacity. • Cloud Computing • Risk Management • Cloud computing Return to Index of Articles Filename:59718617. it's your responsibility to plan the continuation of service around your systems. Not considering a public cloud You love cloud computing and you love your server farm." was originally published at InfoWorld. Here are the top three mistakes I'm seeing and how you can avoid them. you're moving directly to private clouds and not considering public clouds. due to billing mistakes or if the provider considers your use of its cloud to be in violation of some policy? Pretty obvious stuff. Thus. whether private. Thus. they must be accounted for in the architecture and planning from Day 1. ] The fact is public clouds provide elastic scaling -. you need to consider what you'll do if your cloud providers go away or shut down the business without warning. these are mistakes you can avoid. The problem is that you just can't layer security and governance on top of your clouds. "3 cloud computing mistakes you can avoid today [5]. Also. the use of a public cloud. if there is processing that occurs a few days a month or on a seasonal schedule (holiday shopping).Published on InfoWorld (http://www.and can do so on a pay-per-server-instances basis. [ Get the no-nonsense explanations and advice you need to take real advantage of cloud computing in the InfoWorld editors' 21-page Cloud Computing Deep Dive PDF special report [1]. Clearly. instead of hours? How would you continue your business? You need a plan to address this. While private clouds are great solutions in many instances. This article. Beyond outages. What would happen if the outage affected you for days or weeks. many organizations look at security and governance only after deploying their cloud computing solution. 2. Thus. 3. shut down. what would you do if you're locked out. or hybrid. on-premise or in clouds -.doc Return to Index of Articles Page:26 of 29 . if you ask me. public. | Stay up on the cloud with InfoWorld's Cloud Computing Report newsletter [3]. Read more of David Linthicum's Cloud Computing blog [7] and follow the latest developments in cloud computing [8] at InfoWorld.infoworld. 1.com [6].it is not your cloud computing providers' job to do so.com. can be a good fit. or shut you down. and I suspect we'll see many more in 2010. you need to think about what would happen if your provider went down. if only to provide additional capacity at certain times. There've been a few major outages in 2009. Security and governance as afterthoughts Although you should consider both security and governance to be systemic to the architecture. No continuation of business strategy While many clouds provide good resiliency and even hot standby sites.com) Home > Cloud Computing > Cloud Computing > 3 cloud computing mistakes you can avoid today > 3 cloud computing mistakes you can avoid today 3 cloud computing mistakes you can avoid today By David Linthicum Created 2010-03-11 04:00AM Companies and individuals implementing cloud computing these days are doing some things correctly and many other things incorrectly. including storing current versions of your data on premise and backup systems that can keep the business rolling.

amazon. • • • • List of • • • Cloud providers must learn to keep secrets Chromebooks and the cloud: The ugly truth The 'is the private cloud a false cloud?' debate is false Why Sony's PSN problem won't take down cloud computing all recent posts Understanding the Cloud Computing Stack: SaaS.infoworld. why not use 2 or more independent public cloud vendors? The likelihood that they all would fail or go out of business would seem to be very low.infoworld. drdam4n 15-Mar-10 2:56pm These 3 points are all too obvious.infoworld.camp=1789&amp.infoworld.com/d/cloud-computing/blogs?source=footer [8] http://www.linkCode=as2&amp.com/d/cloud-computing?source=footer eseerd 11-Mar-10 1:45pm I went to a presentation from a major cloud vendor and was surprised to find out they had no backup system in place.tag=ergo20&amp. use a public cloud and to cover issues with public cloud usage.com/gp/product/0136009220?ie=UTF8&amp.creativeASIN=0136009220 [3] http://www. I don't think it's a good idea to send important data into cyberspace for any purpose. Define a very narrow set of resources to cover the 3 issues you raise and focus your main resources on your business and your customers to maximize your success. IaaS | White Paper Building a Cloud-Ready File Storage Infrastructure | Webcast Consideration for the Cloud: The Process Every Enterprise Should Think Through | White Paper • CLOUDONOMICS: The Economics of Cloud Computing | White Paper • Revolution not Evolution: How Cloud Computing Differs from Traditional IT and Why it Matters | White Paper • Moving your Infrastructure to the Cloud: How to Maximize Benefits and Avoid Pitfalls | White Paper See all White Papers / Webcasts Return to Index of Articles Filename:59718617.Return to Index of Articles • Source URL (retrieved on 2011-05-23 02:43PM): http://www. 1) Public vs.com/d/cloud-computing/3-cloud-computing-mistakes-you-can-avoid-today-895? source=footer [6] http://www. However. IFWTEH 15-Mar-10 12:59pm To minimize your capital outlay.com/d/cloudcomputing/3-cloud-computing-mistakes-you-can-avoid-today-895 Links: [1] http://www. Private -Evaluating options and vendors (do your homework) 2) Security and governance should be built into every process and service that IT implements 3) Again.doc Return to Index of Articles Page:27 of 29 .com/server-virt-deep-dive?idglg=ifwsite_editinline&amp.source=ifwprm_blog_cc [5] http://www.infoworld.source=fssr [4] http://www. PaaS.infoworld.infoworld.creative=9325&amp. be sure your cloud provider has the same vision and has actually implemented it. if you are expecting the cloud to provide persistence.com/newsletters/subscribe?showlist=infoworld_cloud_computing&amp.infoworld.com/cloud-deepdive?source=fssr [2] http://www. and I don't see how they could be overlooked.com/?source=footer [7] http://www. business contiunity should be part of every implementation. Personally.

" Staten asserts.networkworld.com and custom utilities on Amazon Web Services (AWS). not the operational costs. DeVry uses software as a service (SaaS) applications for CRM. agrees that companies tend to underestimate the cost of internal IT.Sponsored by: This story appeared on Network World at http://www. often citing security concerns." he says.com's Force. and the clock speed is twice as fast or you're getting four times the memory. says Hugos. CIO of the creative services staffing firm Aquent. HR and email. security patches and disaster recovery. service providers will invest in making them secure-at the same time many enterprises are cutting back on informationsecurity investments. former CIO and current CIO. Aquent switched it from traditional data center colocation to hosting on AWS. we get some disaster-recovery capability in the bargain because we're replicating between the three different instances. Aquent has converted more than 30 offices in North America to a cloud-based phone system and moved its core business system to the cloud. "Often. one in Ireland and one in Singapore-to deliver global coverage.html What the Cloud Really Costs: Do You Know? By David Carr." CFOs may increasingly force the issue of replacing investments in IT equipment with the variable costs of cloud computing. he says." Because many technology managers have a vested interest in fending off this wave of change. so they come to the incorrect conclusion that it would be cheaper to do it on premise. James Staten." Over the past two years. "It's not like when you upgrade a server. notes Larry Bolick.com/news/2011/041111-what-the-cloud-really-costs. are IT professionals trying "to convince the suits not to outsource my job. The Capital Expenditure Monster Today. CIOs need to turn a gimlet eye on their staffs (and their own) cost projections." says Hugos. That kind of comparison doesn't exist necessarily in the cloud. Dirst says. It's difficult to make direct comparisons between cloud computing and internal IT. predicts Michael Hugos. In addition to the direct costs. An honest comparison must take into account the cost of provisioning servers and replacing them about every three years." Bolick says. "With that particular application. a Forrester Research ( FORR) analyst. That will change as the servers that those large enterprises own come to the end of their useful life and CIOs look for money to replace them." Return to Index of Articles Filename:59718617. "I think it becomes a CFO discussion about capital expenditure. (For expert advice about cloud-vendor contracts. "The idea that data sitting on a server in my server room is more secure [than in the cloud] is disingenuous. "You have to think it through. he says.doc Return to Index of Articles Page:28 of 29 . And precisely because customers are crying out for reassurances about the security of cloud services. Underlying the argument. Hugos says. CIO April 11. Large enterprises tend to be more conservative. see " How the Cloud Can Turn Toxic. organizations only count the capital expenditure. "I would give my estimate to a bunch of hard-nosed accounting and finance guys and see what they say about it.") DeVry University CIO Eric Dirst is careful to keep his team honest about the real costs of internal IT. So far. cloud computing sets off alarm bells. We try to calculate 10-year [total cost of ownership] when we make a big purchase. The software now runs in three AWS clouds-one in the United States. We don't want to have to replace things in two or three years. cloud computing is most popular with small-to-midsize businesses (SMBs).com blogger. In the process of changing the company's homegrown ERP system to a Web-based model. Those are built into the monthly fee for a cloud computing service. It has also has deployed custom applications on Saleforce. plus the overhead of system administration. Yet those CIOs finding success in the cloud say their colleagues should be equally skeptical of IT managers who claim they can deliver better and cheaper results internally. a CFO is likely to consider the opportunity cost of tying up capital in fixed assets such as servers. At that point. a consultant. 2011 09:37 AM ET Sponsored by: For CIOs who distrust most technological promises (having heard too many of them).

On the other hand. which typically deliver new features instantly two or three times a year. using a public cloud infrastructure will make sense in special cases. one of the beauties of the cloud is we were able to ramp up quickly.doc Return to Index of Articles Page:29 of 29 . Read more about e-mail in CIO's E-Mail Drilldown. Weinman suggests. Organizations that have adopted principles of service-oriented architecture will be in the best position to take advantage of cloud technologies. those assets are like concrete shoes." Dirst says. "I do believe most IT will move into the cloud for consumers and SMBs. combined with the ability to deliver new capabilities faster in the cloud environment. "That usually costs more than we had expected. All contents copyright 1995-2011 Network World." For large enterprises. That's particularly true of SaaS apps. it's easy to say you should just buy servers and keep deploying them." says Dirst. In the overall cost equation. "Of course. "While you're growing. upgrading middleware. "If I was doing it again. Because a cloud server actually represents a virtualized slice of memory and processor resources from a pool of servers. a Hewlett-Packard ( HPQ) executive who is one of HP's chief spokesmen on cloud computing. large enterprises have enough systems-management discipline "that the idea that a cloud provider would achieve better. Then. "Not having to go through that? How does that commercial go? Priceless. I would downsize it from there." Bolick says. Dirst says. Carr is a freelance writer based in Florida. That might mean training staff.networkworld. Weinman says. once I had the system stabilized.Joe Weinman. Dirst admits he underestimated the management and monitoring costs associated with cloud apps." he says. I would essentially overengineer the environment in the cloud. A big company also might use cloud services as a hedge against uncertainty in case a fast-growing new product or business unit stalls. When a traditional software vendor releases a new version. he sees good ROI. And when transitioning to the cloud. meaningful economies of scale is difficult for me to believe. it's usually three to six months before DeVry can roll it out with confidence. Still. or both. Inc.com Return to Index of Articles Filename:59718617. such as when they could profit from renting a large number of computers for a short period to run an intensive calculation quickly." correcting the performance problem in a few days. Bolick says he underestimated the cloud server capacity he would need to achieve an acceptable level of performance because he made the mistake of treating cloud servers as the equivalent of physical servers. David F. its performance may not match what you would expect from a dedicated server in your data center or a colocation facility." Costs That Lurk in the Cloud Dirst and Bolick agree that cloud computing also can have hidden or unanticipated costs. http://www. Because traditional enterprise-network-management tools don't do a good job of tracking cloud apps. predicts a more gradual transition. which will lead to a spike in expenses. his department has had to script its own monitoring routines so it knows when a cloud app-or the integration between an app and enterprise systems-stops working. But if you do enter into a period of decline. while those that have not may need to play catch-up. your cost model should allow for a few months of running the new and old systems in parallel.

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