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Marvin E. Knighton, Jr.

13 Tamarack Drive * Bloomfield, CT 06002 * (860) 882-2928 (C)


Email: mkd0de84@westpost.net

Summary
Over 12 years experience in policy and procedure interpretation, project managem
ent, coordination/monitoring of projects, administration and office operations.
Over 21 years of experience supporting various senior-mid level executives, mana
gers and business units. Proficient in Microsoft Office Suite: Word, Excel, Po
werPoint, Outlook, etc.
PROFESSIONAL PROFILE
Aetna Inc, Hartford, CT
Oct 2006 - Apr 2010
Executive Assistant/Chief of Staff
Compensation, Benefits & HR Economics, Human Resources
* Counsel Comp & Benefits Head on senior management reviews and presentations.
* Assists in creating professional development courses for staff.
* Manage all HR reporting (e.g. monthly/quarterly, staff compliance, etc.)
* Identify ways to improve workflow and enhance overall departmental effectivene
ss.
* Acts as a liaison between staff and department head.
* Manage and coordinate all CT-based employee moves and related activities for H
R.
* Traditional executive support: meetings, correspondence, presentations, sensit
ive communications, budget matters.
Aetna Inc, Hartford, CT
Oct 2000 - Oct 2006
Executive Assistant, Office of the Chief of Staff
Office of the Chairman and CEO
* Assisted the Chief of Staff in her role as resource for the Chairman's office.
* Provided guidance and counsel to the Chief of Staff in decision-making when/wh
ere appropriate.
* Provided administrative and technical back-up support to the Chairman as requi
red in the Hartford and New York offices.
* Managed logistics for civic events for Chief of Staff and, on occasion, the Ch
airman (e.g. fundraisers, conferences, etc).
* Managed logistics for meetings of Aetna's Advisory and Internal Task force for
Racial & Ethnic Disparities.
* Developed and maintained relationships with State and Government Relations (Ha
rtford/NY).
* Managed all office operations in Hartford/NY, coordinating appropriate adminis
trative and technical support.
* Traditional executive support: meetings, correspondence, travel, presentations
, sensitive communications, budget matters.
Aetna Inc, Hartford, CT
May 1997 - Oct 2000
Executive Assistant, HR Compensation & Benefits Strategy
* Managed all HR administration (employee profiles, attendance records, PeopleSo
ft data retrieval, etc.) for department staff.
* Developed and managed a $2.8M budget (external/internal billing) including rec
onciling monthly expenses, creating forecasts and reporting variances.
* Traditional executive support: meetings, correspondence, travel, presentations
, sensitive communications.

Aetna Inc, Hartford, CT


Aug 1995-May 199 Executive Assistan
t, Corporate HR Benefits Administration
* Served as an internal resource to department heads in Corporate Benefits.
* Provided consulting support in the restructuring of the Benefits Administratio
n Department.
* Facilitated resolution of departmental objectives and directives. Identified
issues relating to Aetna Policies & Procedures.
* Managed all department personnel files, HR administration and provided input o
n salary recommendations.
* Assisted in the implementation of a market-based Job Value System and Market R
eference Information for the department.
* Gathered and provided information to department heads for discussion with resp
ective staff members. Provided individual support to staff members clarifying j
ob functions relative to pay.
* Managed and monitored three departmental budgets for a staff of 38 ($3.6M).
* Traditional executive support: meetings, correspondence, travel, presentations
, sensitive communications.
Aetna Inc, Hartford, CT
Aug 1994-Aug 1995
Executive Assistant, HR Organization Capability
* Worked with external executive search firms, internal senior management office
s to coordinate prospective management level interview schedules.
* Oriented executive new hires in the completion of company enrollment forms.
* Consulted on major company-wide initiatives, such as: served on the Building L
eadership Capability council, identifying issues and making recommendations; ass
isted in creating the mission and scope of the Aetna company-wide survey and dev
eloping managers' guide; and provided systems expertise during the Corporate Man
agement Review process.
* Managed $2.2M budget (external/internal billing) reconciled spending and provi
ded forecast and variances reporting.
Aetna Inc, Hartford, CT
Dec 1989-Aug 1994
Administrative /Technical Assistant, Aetna HR
* Provided administrative and technical support to the Corporate HR Head, HR and
Professional Development Consultants and back-up support to the Senior Vice Pre
sident, AHR.
* Provided support to HR consultant and Senior Vice President on corporate-wide
HR initiatives, including 1991 downsizing (QFR) project, various AHR restructure
s, Strategic Assessment Project (SAP).
* Participated in the development, rollout of Diversity Awareness Training for H
R staff and coordinated delivery of training.
* Co-facilitated diversity roundtable discussions with HR employees and managers
.
* Prepared monthly AHR bulletin by soliciting articles, editing copy and coordin
ating distribution.
* Monitored, reconciled and forecasted multi-million dollar departmental budgets
.
Aetna Inc, Hartford, CT
Apr 1981-Feb 1984
Senior Administrative Technician,
Personal Financial Security Division Systems
* Coordinated workstation installations and provided administrative support in t
he collection, updating, and deletion of project time reporting information.
Travelers Insurance Company, Hartford, CT
1985-1987
Supervisor/Collection Analyst, Agency Financing and Perpetuation
Combustion Engineering, Windsor, CT
Office Information Specialist, Nuclear Fuel Manufacturing Division 1988-1989
Data Management Specialist, Aftermarket Division 1987-1988

Volunteer/Community Based Involvement


United States Postal Service (Redress), Hartford, CT
1997-2005
Mediator (Certified)
* Provide dispute resolution on EEO complaints and Employee Relations related to
mail carriers, processors, managers and supervisors and miscellaneous interdepa
rtmental disputes among employees.
Harford Area Mediation Program (HAMP), Hartford, CT
1996-Present
Mediator (Certified)
* Provide dispute resolution on cases referred by Hartford area courts. Mediatin
g cases related to sexual harassment, landlord/tenant disputes, gang related iss
ues, and domestic disputes (married and domestic partners).
Training/Skills
Hardware:
* Various Personal Computers including Macintosh and peripheral devices
Software:
* Microsoft Office Suite: Word, Excel, PowerPoint, Project, Internet Explorer, A
ccess
Professional Development/Personal Effectiveness:
* Diversity Awareness Training
* Intermediate Presentation Skills
* Effective Employee Selection
* Meyers Briggs (ESTP)
* Project Planning & Control
* Conflict Resolution and Mediation