You are on page 1of 3

INFORMATION TECHNOLOGY EXECUTIVE Effectively Integrating Technology with Business PROFILE Highly experienced Senior Technology Executive with

over 30 years of service and a record of developing and supporting successful projects and solutions incorpo rating a wide range of applications and technologies. Project leader that consis tently improves organizational effectiveness and efficiency. Exceptional frontli ne technical expertise that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance, and sustain systematic flexibil ity. A builder of high performance teams and a natural Team Leader, Mentor, and Motiv ator who thrives in environments requiring a broad range of technical skills in addition to high level problem resolution understanding. Award winning team buil der focused on integrating technology to elevate organizational productivity, ef ficiency, technical infrastructure, and security. * Technically savvy and a quick study in emerging technology, able to quickly as sess and utilize the appropriate response to meet the specific needs of the busi ness requirement at hand. A welcome addition to any information technology team, ready, willing, and able to function in any role necessary to insure project su ccess and on time integration and delivery. * Talented, results-driven, and versatile IT leader, with a record of success in implementations requiring an in-depth knowledge and solid experience working wi th complex cross-platform systems, network architecture, installation, implement ation, integration, and administration in local and remote environments. CORE COMPETENCIES Process Improvement Process Reengineering Project Management Performance Opti mization Network Design and Engineering Wireless Networking IT Architecture Technology Integration Network and Systems Security Server Farm Design and Engineering Data Center Op erations Contract Negotiations Vendor Relations Budgeting Cost Control Software Devel opment Team Building Leadership Human Resource Optimization Business Strategy PROFESSIONAL EXPERIENCE Montgomery County Government Rockville, MD 200 7 to Present Chief Information Officer, Department of Technology Services Oversee Enterprise Technology Strategic Plan for federated business model to bri dge departmental IT processes into an Enterprise focus. Implement Enterprise PMO governance model with project analysis and dashboard reporting. Perform Technic al Planning for Enterprise Resource Planning solution to replace legacy solution s. Manage and Support County Cable Office, including PEG affiliate operations and f unding. Manage Public Safety Systems including the Public Safety Systems Moderni zation program in conjunction with a Communications Interoperability plan. Lead continuity and expansion of County Fiber Institutional Network. * Formulated a program plan for Health and Human services to retire duplicative legacy systems and formulate the basis for an enterprise review and systems mode

rnization plan. * Developed technology and telecommunications planning for 311 call center. E. STEVEN EMANUEL PAGE 2 National Railroad Passenger Corp (Amtrak) Philadelphia, PA / Washington, DC 1998 to 2007 Chief Information Officer Directed Zero Based Operational Budget of $130,000,000. Developed Capital Techno logy project development process for all Business Units valued at $92,000,000. D eveloped formal Strategic Technology Plan. Formulated communications process for Business units to understand and bridge business relationships. * Implemented Enterprise PMO including Executive oversight methodology. Champion ed re-implementation of SAP for HR / Payroll modules. Managed Outsourcing restru cture plan to implement a multi-sourcing support strategy and restructured IT Or ganization to support business function model. Senior Director, Chief Information Officer Northeast Corridor Developed budgets for operational support and annually met service obligations. Consistently managed Capital projects valued at up to $8,000,000 providing on ti me delivery within budgetary scope. Maintained consistent technology delivery an d helpdesk services. Directed and oversaw the centralization of Email services, establishing enterprise standards for email delivery. Implemented enterprise PC workstation software configuration to standardize appl ications and operating systems, as well as reduce unique support requirements. M onitored internet traffic to ensure business use of Internet, email filtering an d adherence to corporate mandates for mail content. * Managed enterprise Procedures Manual development for re-negotiated outsource a greement with IBM and delivered enterprise PC Desktop Standardization project to reduce hardware TCO. * Managed enterprise migration from GroupWise to Microsoft Exchange mail system and monitored standard scripting process for the delivery of workstation Anti-Vi rus solutions. Director, Network Operations Northeast Corridor Support Developed and implemented a five year infrastructure plan for all facilities to include fiber backbones, copper horizontal networks, and conversion to Cisco Eth ernet switching technology. Expanded and standardized LAN / WAN connectivity to 32 new company facilities. Recruited and developed staff to provide new strategi c direction for infrastructure architecture, managing communications technicians , and outsource vendors. Implemented Internet access for clients through a properly firewalled architectu re. Established IT change control process for implementation efficiencies, docum entation, and management control. * Successfully implemented first secure wireless network solution for Engineerin g work management system. Assisted in the planning and architecture of a first o f kind system for automated ticket and fare collection system which received a p atent in 2002. * Established first network infrastructure standards plan, adopted by enterprise network architects. Implemented and coordinated network connectivity for automa ted food and beverage managed services in warehouse facilities.

EDUCATION Bachelor of Science, Sociology / Criminology A AWARDS 2010 Co) 2010 2009 2008 Best of Category Award, GIS Programs National Association of Counties (NA Eastern University St. Davids, P

Digital Counties Award, First Place Center for Digital Government (NACo) Digital Counties Award, Second Place Center for Digital Government (NACo) Digital Counties Award, Eight Place Center for Digital Government (NACo)