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Established office manager/coordinator within the construction industry seeking to find a position that I can utilize my customer

service and computer skills wh ile helping to advance the industry. Worked for ten years in the backflow preven tion industry helping to keep the water in the City of Charlotte safe to drink. I am proficient in all aspects of MS Office, primarily Word, Excel, and Publishe r. I also have (8) months of SAP on-the-job training. In the two construction of fices I have worked in, the personalities and the immediacy of the environment h ave helped me work in a fast but necessary pace, while trying to help each indiv idual receive what they need. PROFICIENCIES MS Office (Word, Excel, Publisher, Access, Outlook) - SAP - Paint Shop Pro WORK HISTORY January-September 2010 - The Davey Tree Expert Company - Charlotte, NC - Office Coordinator - Manage and handle office activities associated with Davey tree care and plant health care operations. - Handling incoming calls from perspective clients - Setting appointments for Sales Representatives using Microsoft Outlook - Payroll, time reports, - Account invoicing, maintaining client account information, submitting payables - Utilize spreadsheets to keep track of sales from various sources May 2005-September 2009 - AMLDCO, Inc. - Charlotte, NC - Office Manager - Performed all invoicing, accounts payable, accounts receivable - Prepared all quotes and proposals. - Work on an interactive basis with Mecklenburg County Enforcement and Charlotte -Mecklenburg Utilities to obtain city and county plumbing permits for all work - Working relationship with many plumbing suppliers to obtain plumbing supplies and resources - Designed various advertising efforts using MS Publisher, Adobe Acrobat and Pai nt Shop Pro X - Performed in-field experience installing and testing backflow preventers - Customer service via phone, email, or face-to-face with homeowners and profess ional contractors to help them understand the facets of backflow prevention November 1999-May 2005 - AMLPCO, Inc. (A Marven L. Poindexter Company) - Charlot te, NC - Asst. Office Manager/Office Manager - Promoted to office manager in 2002. - Performed invoicing, accounts payable / receivable, scheduling of assignments using GIS & maps. - Certified Backflow Preventer tester from 2002-2004. - Prepared all quotes and proposals. - Obtained city and county plumbing permits for all work - Performed in-field experience installing and testing backflow preventers - Work on an interactive basis with Mecklenburg County Enforcement and Charlotte -Mecklenburg Utilities to obtain city and county plumbing permits for all work EDUCATION Montreat College, Montreat N.C. - B.S. Environmental Studies - Minor, Computer Science PROFESSIONAL REFERNCES:

Mrs. Martha Boling-The Davey Tree Expert Company-704.596.8066 Mr. Langston Denny-AMLDCO, Inc.-704.426.7625 Mr. Dan Dyszelski-Charlotte Mechanical-704.622.9818 PERSONAL I have lived in Charlotte since marrying my husband 12 years ago. We met in coll ege and we have a wonderful 4-year old daughter, Charlotte Nicole. I enjoy golf, art, animals, photography and being outdoors. My family is an extremely importa nt element in my life. I work hard and love to help people. Respect is an attrib ute I encourage and request.