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Karen Hartwig 2446 N. Western Ave, Chicago, IL 60647 (224) 623 - 1398 khd1e0ff@westpost.

net Objective To acquire a position in the marketing/design field that will allow me to excel with the use of my experience, education, and many skills. Education B.F.A. in Design Minor in Journalism & Mass Communications The University of Iowa, Iowa City, IA, May 2005 Computer Skills Microsoft Word, Excel, Outlook, PowerPoint, Access, Visio, Freehand, Dynamics Adobe InDesign, Photoshop, Illustrator Epicor Clientele, Vista, MapInfo, Visual Vault, COGZ Experience Information Technology Representative/Quality Coordinator Laystrom Manufacturing Co., Chicago, IL, May 2009 - August 2010 ! Utilized training on company software to develop more efficient and useful pro cess workflows ! Managed company databases to guarantee the accurate and useful integrity of co mpany information ! Designed company forms to increase efficiency and to yield more useful informa tion ! Applied training to manage, fix, and update office computer workstations ! Trained to manage, fix, and update company server ! Managed quality control process of incoming parts and material ! Worked with various departments to meet customer deadlines Marketing and Communications Manager Oerlikon Balzers USA, Inc., Elgin, IL, February 2008 - April 2009 ! Managed literature process by ordering printed/reprinted literature, distribut ing internally, designing new literature, and keeping existing literature up-to-date ! Received training at BHQ to keep Oerlikon Balzers website current which allowe d me to create and post current Oerlikon announcements, marketing-related campaigns, and BHQ update s ! Managed CRM database by determining how the CRM functions to receive most bene fit from it, collaborating to integrate Weasy with CRM, determining how the sales teams and s egment managers need to use it to run specific reports, conducting reports on leads, opportuniti es, sales, losses, etc. by industry, marketing-related activities, salesperson, segment, year, etc. ! Managed research databases by managing licenses and usage of research database s, conducting extensive research to produce critical data that allowed sales teams and segment managers to target specific industries and customers, and analyzing, organizing, and distributing d ata to appropriate individuals ! Ordered, distributed, and managed giveaways inventory used for sales teams, tr adeshows, and specific requests while staying within budget ! Managed PR/advertising activities by creating and distributing internal and ex ternal announcements to be sent via e-mail, mail, and website, managing and collaborating with vendors t

o create content, design, and submit advertisements in publications to target specific industries, and tracking costs and maintain within budget ! Managed trade show process by developing a theme and goals for a show, collabo rating with various parties (internal and external) to produce an exhibit based around a predetermin ed theme that allowed us to achieve our goals, creating a marketing campaign based around booth theme and goals, designing marketing materials (used pre-show, during show and post-show) to supp ort campaign such as direct mailers, press releases, in-booth presentations/videos, follow-up lett ers, etc., working with vendors to ensure that all in-booth services are confirmed (labor, lighting, rig ging, freight, carpet, lead retrieval, catering, furniture, entertainment, etc.), and tracking costs to main tain within budget by finding creative and cost-effective solutions to meet our needs ! Worked with various groups internally and externally to develop content and de sign layout to increase internal communication through an informative and useful company newsletter Senior Marketing Specialist Panasonic Factory Solutions Company of America, Buffalo Grove, IL April, 2007 January 2008 ! Created and implemented a trade show tracking system that documents expenses a nd tasks which organized the trade show planning process ! Managed all on-site activities throughout the installation, exhibition and dis mantle of tradeshows ! Served as the point person for various vendors and managed the stock and order ing of giveaway items ! Served as backup support for all graphic design projects through creation and/ or production of materials ! Created, analyzed, and distributed reports to management from our CRM database Marketing Specialist Panasonic Factory Solutions Company of America, Buffalo Grove, IL, April 2006 March 2007 ! Managed the CRM database through lead processing and distribution, new user aining, and data analysis ! Collaborated in the development and design of all printed materials such as ta sheets, brochures, direct mail pieces, and trade show graphics ! Successfully managed several trade shows including APEX, PFSA's electronics oup's largest show of the year, and was able to handle immense pressure and expectations tr da gr

Server J. Alexander's, Northbrook, IL, May 2003 - May 2006 ! Worked with a diverse team to provide clientele with seamless service to enhan ce their dining experience ! Influenced guests through superior communication and sales skills to benefit t he company ! Aided managers and co-workers by working double shifts

Caterer IMU Catering, Iowa City, IA, January 2003 - May 2005 ! Prepared and coordinated scheduled events such as weddings and banquets ! Maintained organization of events through polished service and delegating duti es to co-workers ! Appointed to train new employees ! Selected to cater important and prestigious events for individuals such as Gen eral Wesley Clark and University of Iowa President, David Skorton Laborer Walsh Construction, Chicago, IL, Summer 2002 ! Adapted to environment as the only female among 100 males to assist in the con struction of a 21-story condominium building ! Worked double overtime shifts in adverse conditions to achieve employer's need s