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KX-TDA 1st Party TSP

Installation Manual

Revision: 1.007 Date: February 5, 2004

(C)Copyright 2003 Panasonic Communications Co., Ltd. All Rights Reserved.

Panasonic TAPI* Service Provider for TDA Series (Panasonic KX-TDA 1st Party TSP) is a driver that provides you with a TAPI Interface. * TAPI (Telephony Application Programming Interface introduced by joint development of Microsoft and Intel) is a standard interface that enables a computer application to control the PBX. Panasonic KX-TDA 1st Party TSP System Requirements: <Hardware Requirements > • PBX(KX-TDA100/200/30) is needed. • DPT(KX-T7636, KX-T7633) is needed. • USB module(KX-T7601) is needed. • USB cable is needed. • PC is needed.

PBX

DPT USB cable

PC

USB module

USB Module Driver.

<PC : Software Requirements > • Microsoft Windows XP or • Microsoft Windows 2000 • Minimum System Requirements of the application that you use with Panasonic KX-TDA 1st Party TSP. • USB Module Driver. <PC : Hardware Requirements > • Windows has to work on the PC • Hardware Requirements of the application that you use with Panasonic KX-TDA 1st Party TSP. • USB Interface is needed. • HDD 400 Mb free disk space Note : Additional HDD space may be required in case logging capabilities of Panasonic KX-TDA 1st Party TSP are enabled.

Panasonic KX-TDA 1st Party TSP System Recommendation: • • It is recommended to use the latest Microsoft Service Pack for used Microsoft Windows. System Recommendation of the application that you use with Panasonic KX-TDA 1st Party TSP.

Trademarks:
• • Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks identified herein are the property of their respective owners.

........................................................................................................................................................1 Installing/Uninstalling Panasonic KX-TDA 1st Party TSP..........3 Version Info .. 18 1... 22 2.......................................4 Other Parameters ...............................................................................................................................1 UNINSTALLING PANASONIC KX-TDA 1ST PARTY TSP.......................................2......... 28 4................................................................................... 22 Section 3 ..................................................................................................................... 24 NOTICE FOR THE W INDOWS 2000/ W INDOWS XP OPERATING SYSTEM USERS .......3........................................... 4 1...............2 INSTALLING PANASONIC KX-TDA 1ST PARTY TSP .............. 24 Section 4 ....3 When Panasonic KX-TDA 1st Party TSP has already been installed in your computer ..........................................................................3.................................................... 17 1.2.......................................................................................... 19 1........................1 IF “KX-TDA MAINTENANCE CONSOLE” CAN NOT USE USB TO COMMUNICATE WITH THE PBX 28 ..................................... 12 1.............................................................................3...........................................................................................................................2..................1 How to check if Panasonic KX-TDA 1st Party TSP was already installed in your computer ...........3........................................Table Of Contents Section 1 .................................2 When Panasonic KX-TDA 1st Party TSP is not installed in your computer ... 4 1.......................................................1 BEFORE INSTALLING PANASONIC KX-TDA 1ST PARTY TSP ................... 20 Section 2 ........................ 17 1...................................... 5 1..... 24 3............................................................................................................1 Link Parameters .......................... 6 1................................................... 4 1..2 TSP Log Settings ...................3 SETTINGS OF THE PANASONIC KX-TDA 1ST PARTY TSP................

Section 1 1. For more details about installation of the Panasonic KXTDAUSB PT unit driver. Note: • • • When you install Panasonic KX-TDA 1st Party TSP using Windows2000/WindowsXP . . At installation time Panasonic KX-TDA 1st Party TSP will check the presence of Panasonic KXTDAUSB PT unit driver and will to install and connect one PT-USB device. Installer of Panasonic KX-TDA 1st Party TSP requires you to restart the computer during installation. 1. More than two TSP cannot be installed on one computer. Panasonic KXTDAUSB PT unit driver must be installed on the computer. please consult related installation manual.2 in this manual for further details.1 Before Installing Panasonic KX-TDA 1st Party TSP Panasonic KX-TDA 1st Party TSP uses only USB to connect and control the a PT-USB phone connected TDA PBX. See section 1. In order to use Panasonic KX-TDA 1st Party TSP.2 Installing Panasonic KX-TDA 1st Party TSP There are two ways of installation depending on the condition of your computer: • • When Panasonic KX-TDA 1st Party TSP is not installed in your computer When Panasonic KX-TDA 1st Party TSP was already installed in your computer Please follow the corresponding instructions described below. please make sure to log in at the “Administrator” account type.

and see if the item labeled “Panasonic KX-TDA 1st Party TSP” can be found in the “Currently installed programs”.1 How to check if Panasonic KX-TDA 1st Party TSP was already installed in your computer To do so.1. . go to Control Panel. Add/Remove programs.2.

2 When Panasonic KX-TDA 1st Party TSP is not installed in your computer 1. In case there is no close match it will use English language. 1. Installer executable automatically select language that best matches Operating System language.exe) Note: **** represents version number. 2.2. 3.1. Double-click the setup file (panasonic_KX-TDA1stpartytsp_inst****. English language is default installation language. Click “Cancel” to cancel the installation. Then click “Next” button to continue the installation. .1 Installer executable is built to support English and Russian language. Click “I accept the terms in the license agreement” after you have read the agreement. Click “Next” to continue the installation or “Cancel” to terminate.

.4. Click “Cancel” to cancel the installation. Click “Install” button to start installation. Click “Back” to go back to previous step.

5. 6. After finishing to modify default configuration press “OK” to accept modifications.4 Other Parameters" for the setting. PC-Phone) cannot be used at the same time.3. 7. The following message may appear if USB driver is not installed in your computer. or press “Cancel” to continue with default configuration: .g. The following message will appear in order to note that TSP and CSTA Application (e. Please see "1.

Note: All settings will effectively take effect after the next restart of computer. Click “Finish” button to complete the installation. . restart the computer to enable changes of the Panasonic KX-TDA 1st Party TSP Configuration. Note: Sometimes it is required to restart the computer in order to restart telephony service. 8. Please see Section 3 for more details. Please refer to “Settings of the Panasonic KX-TDA 1st Party TSP/Link Parameters” for further details. 9. After you completed installation.

.

Install program prompt user to restart PC: .10.

or “No” button to abort the uninstall process. Add/Remove programs. 2.2. To do that. Click “Yes” button to uninstall. .3 When Panasonic KX-TDA 1st Party TSP has already been installed in your computer 1.1. select Panasonic KX-TDA 1st Party TSP and click “Remove” button. go to Control Panel. Uninstall the previous version of the Panasonic KX-TDA 1st Party TSP.

5. 3. User is prompted to restart computer.The following screen appears during processing. User is prompted to close any application that may use Panasonic KC-TDA TSP. Continue the steps described in the previous section. 4. “When Panasonic KX-TDA TSP is not installed in your computer” .

it will use English language. Installer executable automatically select language that best matches Operating System language. Installer executable automatically select language that best matches Operating System language. • Case #2 – same version of Panasonic KX-TDA 1st Party TSP is already installed o Installer executable is built to support English and Russian language. described above. In case there is no close match. English language is default installation language. the following screens may appear: • Case #1 – a previous version of Panasonic KX-TDA 1st Party TSP is already installed o Installer executable is built to support English and Russian language. English language is default installation language. In case there is no close match.. to 4.Note: If the setup of the Panasonic KX-TDA 1st Party TSP is stared without performing from 1. to 4. it will use English language. o The user is prompted to remove the previous installed version of the Panasonic KX -TDA 1st Party TSP: Now user shall continue with steps from 1. o User is prompted to remove Panasonic KX-TDA 1st Party TSP from system: .

o Install program announce completion of removal operation: .o User is prompted to close any application that may use Panasonic KX-TDA 1st Party TSP.

2 When Panasonic KX-TDA 1st Party TSP is not installed in your computer” .o Install program prompt for reboot: Now user shall continue with steps described in section “1.2.

Under this situation you may need to change “Connected PT Phone No” to correct number and restart PC.1 Link Parameters Connected PT Phone No The “Link parameters” configures how Panasonic KX-TDA 1st Party TSP will establish communication with the PT_USB device. TSP is disconnected from PT-USB (PBX) and REINIT process occurs. 1.1.3 Settings of the Panasonic KX-TDA 1st Party TSP 1. NOTE: When extension number used by TSP as “Connected PT Phone No” is changed because you use “Walking Extension Feature”. .3. Connected PT Phone No Please use same extension number as connected PT-USB phone.

Panasonic KX-TDA 1st Party TSP has 3 log levels: • • • Raw log: only binary CSTA values (data exchanged with TDA PBX ). Debug: this is the debug log that is the most effective when trying to solve an irregularity. . 2. By default when Panasonic KX-TDA 1st Party TSP is installed a log folder is created under <Program Files>\Panasonic\KX-TDA 1st Party TSP\Logs You can choose at a later time another folder and another base file name. It contains the Decoded CSTA values log as well as TSPI function calls and TSPI messages sent to TAPI.3.2 TSP Log Settings 1. Log Type Panasonic KX-TDA 1st Party TSP has logging capabilities in order to enable discovery of irregular situations that may cause problems in TSP. Log File Path The log is kept in “Log file path”. Decoded CSTA values: contains binary CSTA values and their human readable form.1. Under this condition at uninstall time you may need to remove manually log files.

1. then the log file is restarted from the beginning. When the next month arrives then the log file from the previous month is overwritten.The log file name will be composed from the base file name and the current day of the month. ** and date 1 through 31. Default of log file name is “PCCSTPARTY_TSP?????(**). This category is read only and contains version information about the Panasonic KX-TDA 1st Party TSP you are using. .3 Version Info Please note these version numbers are an example and may be changed. Include time stamp in log By checking this box the log file will contain a time stamp for each operation logged. 4. 3.txt. Please note that “TSP Version” is very useful to identify which Panasonic KX-TDA 1st Party TSP you are using. Log file size When log file size grows greater than established Log file size.3.

st . It is recommended to use default value of 1000 ms. a message box will appear to inform the user that these settings are advanced and must be changed according to TAPI Application requirements. Message Delay LINE_ADDRESSSTATE (LINEADDRESSSTATE_FORWARD) Panasonic KX-TDA 1 Party TSP can be configured to queue LINE_ADDRESSSTATE (LINEADDRESSSTATE_FORWARD) events sent to TAPI in order to let the application have enough time to process each event.1.3. They are as follows: 1.4 Other Parameters When the Other Parameters option is selected. Each line device that supports this kind of message has its own queue. The Panasonic KX-TDA 1st Party TSP has the capability to let you configure other parameters related to its functionality.

PC-Phone)". you can use "CSTA Application(e. However.g.g. Note: All settings will effectively take effect after the next restart of computer.2. "CSTA Application(e. (2)In case of "No" After computer is restarted. Therefore. you can set the switch("Yes" or "No") in "Do you want to start TSP?". to start TSP or not. PC-Phone)" cannot be used at the same time.g.g. you cannot start "TAPI Application" after computer restart. "Panasonic KX-TDA 1st Party TSP" may be started automatically after computer restart and you may not be able to start "CSTA Application(e. PC-Phone)"may not be started by installation of "Panasonic KX-TDA 1st Party TSP". you can use "TAPI Application". (1)In case of "Yes" After computer is restarted. If "Panasonic KX-TDA 1st Party TSP" is installed and computer is restarted. . Enable connection to PT USB device “Do you want to start TSP ?” "Panasonic KX-TDA 1st Party TSP" and "CSTA Application(e. PC-Phone)". For this reason. Windows may start "Panasonic KX-TDA 1st Party TSP" automatically. However.

Section 2 2. Add/Remove programs. 2. or “No” button to abort the uninstall process.1 Uninstalling Panasonic KX-TDA 1st Party TSP 1. Click “Yes” button to uninstall. . Go to Control Panel. select Panasonic KX-TDA 1st Party TSP and click “Remove” button.

It is recommended to restart computer after uninstalling Panasonic KX-TDA 1st Party TSP. By clicking “Yes” Computer will be restarted. Notes: 1) During uninstall process. 4. . 2) During uninstall process.e <Program Files>\Panasonic\KX-TDA 1st Party TSP\logs) will be removed. Therefore we recommend not to place important data there. ReleaseNotes file and End User License Agreement are removed from computer. Click “OK” to proceed with the uninstall process. If you plan to restart computer later please click “No”.3. You will be prompted to reboot the PC. all files from current and default log path (i.

Choose Settings/Control Panel from the Start menu. Open "Administrative Tools". 1. . please follow the procedures below for installing/uninstalling. Note: The screen in this section will be displayed when you are using the Windows 2000. 2.1 Installing/Uninstalling Panasonic KX-TDA 1st Party TSP If you are using the Windows 2000/Windows XP.Section 3 Notice for the Windows 2000/ Windows XP Operating System Users 3.

Double-click "Telephony".3. 4. and then click "OK". . Double-click "Services". 5. Select "Disabled" for "Startup Type".

7.Note: Please make sure to write down the previous Start Type before selecting "Disabled". 8. Select "Manual" for "Startup Type". . Repeat steps 1 through 4. Restart the system. 6. and then click "OK".

11. 10. Repeat steps 1 through 4 after installing/uninstalling. Refer to "Uninstalling Panasonic KX-TDA 1st Party TSP" for uninstalling. .9. Select the Start Type that you wrote down in step 5. and then click "OK". Refer to "Installing Panasonic KX-TDA 1st Party TSP" for installing.

(4) Start “KX-TDA Maintenance Console” and select “USB” on “Connection” to connect to PBX. Note: Even though you could connect “KX-TDA Maintenance Console” to PBX with USB driver. (3) After the computer is restarted. (2) Plug in again. Specially. if you install “TSP" and “KX-TDA Maintenance Console” on the same computer and select the same connection way (USB) for “KX-TDA LINK” of “TSP” and “KX-TDA Maintenance Console”. “TSP” is automatically started when the computer is started. connect the computer to TDA by USB cable. please restart “KX-TDA Maintenance Console” in following procedure. . “KX-TDA Maintenance Console” can not use USB port of PBX because “TSP” has already been using it. If you still can not connect “KX-TDA Maintenance Console” to PBX. please restart it in following Procedure B. you still might need to restart PC in case after operation with “KX-TDA Maintenance Console” is completed in order to operate again with TSP. For this reason. [Procedure B] (1) Unplug USB cable for communication between the computer and TDA. [Procedure A] (1) Unplug USB cable for communication between the computer and TDA. At first please restart “KX-TDA Maintenance Console” in following Procedure A.1 If “KX-TDA Maintenance Console” can not use USB to communicate with the PBX Windows2000/WindowsXP automatically may start Telephony (TSP) when the computer is started. (3) Start “KX-TDA Maintenance Console” and select “USB” on “Connection” to connect to PBX. If this problem occurs on your computer. (2) Restart the computer. the problem that “KX-TDA Maintenance Console” can not connect to PBX using USB drivers may occur.Section 4 4. the problem occurs.