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JUDITH ROBINSON 1492 ESTERBROOK AVE RAHWAY, NEW JERSEY 07065 908-313-5654 jrd23e64@westpost.


Objective Seeking a position in a team environment where I can utilize my strong backgroun d in sales and leadership skills to maximize volume and profits through effectiv e management, development of staff and execution of company programs, policies a nd procedures.

Work Experience

Selling and Service Manager 6/2009 a" present- Saks Fifth Avenue OFF 5th, Elizabeth, New Jersey Responsible for building sales volume, establishing and, maintaining customer relationships, creating effective teamwork among associates, and developing sales associate's talent through consistent coaching opportunities. Maximized department volume in accordance with all store and, company goals, policies, and procedures. Ensured a professional selling environment through the development of sales professional. Department Manager 10/2007 a" 1/2009 a" Lord & Taylor, Woodbridge, New Jersey Drove sales by delivering exceptional customer service standards by mentoring and motivating sales team daily. Recruited, selected, developed, and trained store personal on proper store operations and procedures. Appraised subordinates on positive performance and administered formal performance evaluations.

General Manager 3/2006 a" 10/2007 - Ralph Lauren, Flemington, New Jersey Managed an $8 million dollar clothing store as well as the $2 million dollar RL home store. I was responsible for achieving double-digit comp every month. Recruited and trained high-level talent for managers and sales associates. Decreased inventory shrink from a 1.40% to a 0.61%. Managed a staff of 7 managers and 50 sales associates. Maintained visual standards. Achieved stores quantitative measure of performance in sales volume, Units per transactions, sales per hour and payroll expenses.

Site Manager 7/2000 a" 3/2006 - Casual Corner, Elizabeth, New Jersey * Motivated management and staff to meet and exceed sales plan, propose action plans for increasing sales. Coordinated store contest. Ensured proper staffing by proactively recruiting and retaining associates, encourage Associate development through disciplined use of store training programs, motivate staff to achieve goals by providing regular feedback and coaching. Handled store operations which includes ensuring efficient use of payroll dollars by utilizing effective scheduling practices, maintain and control all expenses, responsible for merchandising and marketing. Acted as a role model by establishing a positive professional sales and profit-oriented atmosphere.

Store manager 9/1997 - 7/2000 - Ann Taylor, N.Y and N.J Sales, Human Resources, Operations, merchandising and marketing

6/1981 Queensboro College, Queens, N.Y Major - Liberal Art