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LEIGH WILLIAMS 2378 West Giles Road Muskegon, Michigan 49445 Cell: 616-262-4264 E-mail: lwd2e8e6@westpost

.net BACKGROUND SUMMARY Marketing professional with experience in marketing, advertising and sales. Expe rience includes business to business sales, and brand management. Experience wit h basic graphic and web design. Also experienced in information technology. AREAS OF ACCOMPLISHMENT MARKETING * Directed product management of Brunswick Entertainment Network including devel oping and publishing monthly newsletter, testing and approval for new software. * Designed and developed merchandise for local area band, Lare Williams and New Direction. Included creating and designing artwork for CD and DVD release, t-sh irt and hat design, LWND logo, posters, and website. * Managed photography for Lare Williams and New Direction; Included photography during live shows and promotional photo shoots. * Designed advertising posters for Byron Goes Bluegrass concert series and Byron Sounds of Summer concert series produced by P. Williams Productions. * Photography for Byron Goes Bluegrass concert series. Included photography for advertising blitz and live performance. * Created and designed logo and website along with maintaining and updating web site information with current marketing materials for P. Williams Productions. SALES * Worked with area businesses to find the best fit in Comcast products to suppor t their businesses and improve efficiency. * Responsible for generating a minimum of $3600 in new revenue each month. * Top sales representative for Comcast Michigan first quarter of 2009. * Worked from regional sales contact lists contacting and prospecting potential new Brunswick customers, update sales, and mail marketing material to potential new customers. * Wrote sales proposals and worked with Brunswick customers on sales less than $ 50,000. * Communicated with Brunswick area sales managers regarding sales activity, pass ing on sales greater than $50,000. * Contacted venues to book LWND for shows and negotiated contract terms for LWND performance including payment, performance duration (1 set, 2 sets, 1 hour, etc ), performance location (indoors/outdoors), sound system, merchandise sales, lod ging and food. * Mailed out marketing packets with information on LWND performance-brochures, C Ds, DVDs and pictures. TECHNICAL SUPPORT * Gained experience in call center environment handling technical support calls for bowling centers. Provided global support on Dell hardware, networking and p roprietary software and hardware. * Lead Technician for Brunswick Entertainment Network product. This included ha ndling higher-level technical support, communication liaison with supporting com panies and training co-workers on product. * Worked with multiple departments scheduling maintenance, equipment relocations and installations of computers, phones, and office equipment. Provided schedul ing and communication updates to department managers. Provided change informati on to end users. * Developed and maintained corporate images utilized for computer builds. Image s built and maintained using Norton Ghost.

* Managed Novell administration including account setup, email account creation and managing user rights. * Provided desk-side support of end users including troubleshooting, software an d hardware updates, maintenance and repair. * Handled level 1 telephone support and processed incoming help desk calls. Set -up initial call tickets and completed minor troubleshooting. Passed unresolved tickets on to level 2 technicians. CAREER HISTORY COMCAST, Grand Rapids, Michigan 2008 - Present Business Account Executive BRUNSWICK BOWLING AND BILLIARDS, Muskegon, Michigan 2004 - 2008 Inside Sales Representative 2007 - 2008 Customer Response Electronic Technician 2004 - 2008 IBM, Grand Rapids, Michigan - onsite at Foremost Insurance 2004 Computer Technician FOREMOST INSURANCE, Grand Rapids, Michigan 2000 - 2003 Computer Technician SIERRA SYSTEMS, Muskegon, Michigan - onsite at Mercy Hospital 2000 Interview Analyst, Stager, Installer OTHER EXPERIENCE LW STUDIO, Muskegon, Michigan Sales and Marketing - Music & Photography


LARE WILLIAMS & NEW DIRECTION, Muskegon, Michigan Sales and Marketing - Web design, Graphic design, Photography, Bookings 2005-Present P. WILLIAMS PRODUCTIONS, Byron Center, Michigan Marketing - Web design, Graphic design, Photography 2005-2009

EDUCATION AND PROFESSIONAL DEVELOPMENT Bachelor of Business Administration, Marketing -Graduation March 2011 Baker College, Muskegon, Michigan Associate of Applied Science, Computer Networking Baker College, Muskegon, Michigan Technical Training New Horizons, Grand Rapids, Michigan * Novell Administration course Beacon Learning Center * Preparatory course for A+ certification CIVIC AFFILIATIONS Volunteer, Member - Bridge Bible Church