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Frederick "Fritz" Mueller 13964 Fairfax St.

, Thornton, CO 80602 (303) 280-8144 (720) 563-1563 fmd2e7c4@we stpost.net General Manager / Branch Manager / Operations Manager / Sales Manager Branch Management / P&L Management / Turn-Around Management / Start-Ups Branch Management: As a Branch Manager and General Manager in three different o rganizations I have experience in managing day-to-day business operations, sales , strategic planning, budgeting, expense control, personnel development, and gro wing a business by preserving and growing current clients and obtaining new clie nts. I possess the desire, skills and abilities to do all of these things succe ssfully. Turn-Around Management: In two of my previous positions I successfully returned declining businesses to profitability by initiating changes in sales strategies and operational procedures. These processes included using different marketing approaches, training or re-training sales teams and staff, and improving custom er service operations. These improvements focused on delivering the highest qua lity of customer service, creating "win-win" partnerships with clients, and deli vering high value products and services rather than low price. Start-Up Management: As an Operations Manager, I co-managed a start-up business , with no revenue, and developed that business into a profitable major competito r in our market. Through a strong commitment to delivering excellent customer s ervice, recruiting quality personnel, staff training, team building, and sales a nd marketing efforts, I created a proficient and successful operations team. Th ese efforts culminated in our branch receiving one of the highest awards in the materials handling industry - Toyota's President's Award (2002). Skills and Achievements Skills: P&L and budget responsibility, proven leadership and organizational ski lls, developing client partnerships, strategic planning, project management, inv entory control, problem solving, team building, "Lean" implementation, strong ve rbal and written skills at all levels, solid computer skills (MS Office, Outlook , etc.). Achievements: * As Branch Manager for the Caterpillar Lift Truck dealer for Central Indiana re versed annual financial loss in operations of $50,000 and generated net profits exceeding $230,000 (1993-1995). Received WIESE's Branch Manager of the Year awa rd in 1994. * As Operations Manager for the Toyota Lift Truck dealer for Central Indiana dro ve growth of a start-up business creating and supporting sales to an annual leve l exceeding $10,000,000 (1995-2003). Received Toyota's President's Award for 20 02. * As General Manager for the Toyota Lift Truck dealer for Western Michigan halte d annual financial losses of $275,000, increased sales 66% in a declining market (2003-2008), and rebuilt the business into a profitable operation. Implemented standardization program for used equipment processing and sales, implemented st andardized sales training, and introduced Lean concepts into the business operat ions. Received Toyota's President's Award 2005, 2006 and 2007. * As Branch Manager for the Hyster and Yale lift truck dealer for Central Colora do, coordinated new facility construction, supervised business relocation, and m anaged multi-branch consolidation, cost reductions and downsizing. Career History

Branch Manager Arnold Machinery Co., Denver, CO 2008-2010 General Manager Hull Lift Truck, Inc., Grand Rapids, MI 2003-2008 Operations Manager ProLift Industrial Equipment, LLC, Indianapolis, IN 1995 -2003 Branch Manager WIESE Planning and Engineering, Indianapolis, IN 1993-1995 Education Bachelors Degree - Business Administration incomplete