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JANET DELORIS KING 807 Fresno Drive Fayetteville, North Carolina 28303 United States E-mail: jkd34a66@westpost.

net Home: (910) - 816-8016 Mobile: 011 - (965) - 6694-6291 DSN: (318) - 430-1798 Objective: To obtain a full-time position where I can offer the best of leadership- by providing purpose, direction, and motivation- while opera ting to accomplish the mission and improving the organization in any field of op eration. Summary: More than ten years experience in all phases of any fie ld of operation. Prior deployed experience in support of military Combat operati ons in the Middle East. Operational Admin Experience, Army Admin Experience, Rel ated Military Experience. Experience working shifts in excess of 12 hours daily Proven effective Lead of work teams, Influencing- getting people (soldiers, Army , Civilians, and multinational partners) to do what is necessary, along with- op erating the actions taken to influence others to accomplish missions and to set the stage for future operations, with improving capturing and acting on importan t lessons of ongoing and completed projects and missions. Special Trainings International Traffic in Arms Regulations (ITAR) Health Information Privacy Accountability Act (HIPAA Code of Business Ethics Safety Customer/Service and Relations

Work Experience Combat Support Associates (CSA) (01/01/2006 - Present) Patient Registration Coordinator Kuwait, Armed Forces Overseas Kuwait Duties: Oversee the efficient functioning of the Community Troop Medical Care Cl inic. Process requests for medical information from patients. Welcomes patients and visitors by greeting patients and visitors, in person or by telephone; answe ring or referring inquiries. Updates patient information into Composite Healthca re systems and ALTA. Operates a numerical and/or alphabetical key station to tra nscribe data from standard source documents to another electronic format. Review s input/output data for accuracy. Follows standard sequences that may require so me selecting, coding, and interpreting of data to be keyed. May program simple, automatic operations. Maintains individual production records. Enters, manipulat e, and retrieve information and data from Composite Health Care System (CHCS), A HLTA, and the Clinical Information System. Identify and manage internal and external all-source Military Operations, includ ing both analytical and collection requirements from across the Military Operati ons community. Sign- in patients for physical deployment health assessment (PDHA ) enter in their information and assign to provider for screening. Coordinates the production of documents, (printing, photocopying, collating and binding). Pr ovide back up support to front desk reception. Type data entry and basic word pr ocessing using standardize templates and formats. Scan I.D. cards Registering/En tering customer information into alta and composite health care system. Insure a nd assist customers with completing proper paper work and sign-ins. Answer phone s call directing all calls to the appropriate staff member to receive the call. Take messages for staff members whom are not available to accept incoming calls. Schedule appointments for meetings. Responsible for day-to-day administration f unctions. Provide Master Scheduler Functions, responsible for the central manage ment of the scheduling/appointing system. Develop/manage master appointment temp

lates for health care providers/technicians ensuring correct coding & compatibil ity with existing systems ensuring proper accountability of workload. Functions as the primary administrative point of contact for the community TMC. Communicat es effectively to gather information, present recommendations and coordinate mat ters. Provide technical orientation to assigned personnel in the use of organiza tional systems. Provides administrative and management support to the clinic Gro up Practice Manager/Supervisor. Provides assistance to other major subordinate c ommands (MSC) within the Central Command (CENTCOM) Area of Responsibility. Provi de all other duties and responsibilities as required. Womack Army Medical Center Department of Pediatric 08/04/2001 -03-2006 Medical S upport Assistant Fort Bragg, North Carolina United States Duties: Medical support assistant for the pediatric treatment team. Duties inclu de a full range of receptionist for Occupational Therapy, Physical Therapy, Audi ologist, nutritionist, and Early Intervention. Receive visitors and telephone ca lls relaying them to the appropriate staff member and follow clinic protocol con cerning emergencies. Performs a variety of receptionist, clerical, administrati ve, and record keeping duties associated with patient care. The purpose of the w ork is to initiate and follow through on all clerical and appointment procedures essential to the provision of patient care for the organization/clinic. Comfort s patients by anticipating patients anxieties; answering patients questions. Hel ps patients in distress by responding to emergencies. Protects patient's rights by maintaining confidentiality of personal information. These include providing initial contact with all health care providers and patients; recording and repor ting of patient information; relaying of calls and information requiring immedia te attention of the staff; scheduling appointments; insuring the administrative maintenance and completeness of all medical documentation, records and reports; and resolving informal complaints. Work affects the efficiency, accuracy, and ac ceptability of processes that impact patient care services, customer satisfactio n, and the health care delivery mission of the organization. Perform tracking of electronic medical referral consultations that requires core competency knowled ge of medical referral processing and use of the Composite Health Care System so ftware; manage the medical specialty consultations/referrals process the Managed Care Support Contract provide surveillance of the electronic consultation proce ss as defined by the Medical Treatment Facility. Provide feedback on the effecti veness of the electronic consultation process to responsible supervisor. Acts as a liaison/initial point of contact between MTF and the TRICARE contractor and t he TRICARE network physicians, nurses and their office managers to ensure the pr oper coordination of the military and civilian consultation components. Prepare decision papers, letters, messages, and supporting information from research to completion. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Womack Army Medical Center Department of Obstetric (05/10/; reporting 2000 - 08/ 12/2001) - Medical Support Assistant Fort Bragg, North Carolina United States Duties included patient services for the Department of Obstetrics, Gynecology, a nd Midwife Clinic, for a variety of providers receiving visitors and telephone c alls, transfer emergency phone calls to the clinic advice nurse. Scheduled same day appointments when necessary. Completes request forms, manually or through au tomated system for blood work, x-rays, radiation therapy, etc. Answers phones, r eceives patients and visitors in person, and makes appointments. Determines elig ibility for care and contacts Patient Administration for verification. Acts as p oint of contact for general hospital information. Maintains confidential patient medical records and monitors schedule of patient appointments for the clinic. R

esponsible for clerical duties in admission, care, and discharge of inpatients. Types routine correspondence, progress reports, medical statements, memorandums, statistical reports, and meeting minutes using various automation systems and p rograms. Follow established procedures to ensure confidentiality of health info rmation. Perform comprehensive review of medical records to abstract information that provides direct response to request. Obtains signed authorization from pat ient and other regulatory controls governing the confidentiality of information prior to release of information. Perform audits of Medical Records to ensure nec essary information is complete and accurate. Computes and provides statistical c omparison and trend analyses as directed for QA studies and analyses. Transcribe Telephone consults to providers covering a wide range of medical specialties. I dentifies appropriate medical record format. Scheduled and rescheduled patients appointments and contact patients to confirm or reschedule appointments as neede d with clinic staff, Ensuring all appointments for physicians have been schedule d and rescheduled when necessary. Obtained, reviewed and updated medical records prior to patient appointments ensuring forms needed are attached. Filed laborat ory results, X-ray, KEGs etc, in patient records. Operated office automation equ ipment in order to prepare, store, and retrieve information within the clinic. Fayetteville International Airport 07/1996 -10/1999 ASA Delta Connection Customer Services /Ramp Operator Fayetteville, North Carolina United States Duties included: Customer Service and Ramp Operations. Reservations check in usi ng computer terminal, Ticket sales, Provided general customer service and inform ation to passengers, Calculated weight and balance of aircraft, Coordinates, mon itors, controls and supervises the movement of personnel, equipment, and ~cargo by air. Marks and labels cargo and freight shipments in accordance with regulato ry requirements Directed aircraft movement during arrival and departure. Documented and inventor ied freight, cargo, and materiel shipments of all types; operated automated data terminal equipment to prepare movement documentation or related correspondence. Maintained in transit visibility of movement requirements. Education Westover High School (09/02/1980 - 06/06/1983) Fayetteville, North Carolina United States Degree: Diploma Reference Available Upon Request