You are on page 1of 2

Lori Levitas lld3eb4c@westpost.

net Qualifications Summary: 7+ years of ahands-ona experience as a successful Executive/Senior Administrativ e Assistant. Proven track record of communicating effectively, timely interactions with custo mers and providing the highest level of customer service. Self-motivated professional who is well-organized, an independent thinker with a n outgoing personality. Strong planning, time management and teamwork skills. Strong knowledge of all MS Office Products. Strong typing skills (60+ words per minute). Professional Experience: Jewish Community Center (JCC) 2008 to Present Senior Administrative Assistant (Early Childhood/Teen and Youth Program) Provide comprehensive office support including but not limited to: photocopying, data entry, creation of weekly reporting spreadsheets, faxing, filing, answerin g phones, drafting letters, calendaring, taking meeting minutes and general office organization. Responsible for entering all Early Childhood, Youth, Teen, and Adult Life classe s and programs and new registrations into JCC Accounting system (Efinesstri) inc luding processing all customer payments and refunds. Assist lead staff members in program registration, roster creation, organization and tracking of forms, and contacting schools as needed. Responsible for ordering office supplies from vendors and seeing to the daily ne eds of all class instructors. Research new program ideas and current programmatic trends; as requested by prog ram staff. Customer service representative responsible for handling all program related inq uiries, questions and customer related issues received over the phone, sent via email or received via letters. Primary liaison to other JCC departments for supporting public events, handling ad/hoc requests or information, child-care support and other business requests a s required. Actively participate in strategic planning sessions with senior management as it relates to growing existing membership and reducing overhead costs. Work closely with Sales and Marketing to create advertisements for new programs, events and activities for both existing and perspective members.

Assist with outreach and program staffing for the Adult Life department. Beth Shalom Congregation of Carroll County 2003 to 2008 Executive Administrative Assistant (Office Manager) Managed all facets of the Synagogueas office including; but not limited to; prof essionally answering all phone calls, responding to and distributing all messages, member i nvoicing, creating financial reports for the CFO, CEO, COO, creating weekly supp lements for Friday and Saturday services, member correspondence, filing paperwork, faxing as required, coordinating Synagogue maintenance activities, maintaining a current email and mailing lists. Worked closely with the web master to ensure the Synagogueas web page is kept cu rrent with events. Coordinated all activities between the Hebrew School and Synagogue to ensure com munication regarding activities and planned events are managed succinctly. Collected thousands of dollars of unpaid debts from congregants through follow-u p phone calls and written correspondence. Helped to expand existing Synagogue membership base by recruiting new members. Established and document office procedures including manuals for the running the office. Carroll County Public Schools - Eldersburg, Maryland 1998 to 2002 Substitute Teacher Substitute teacher at Piney Run Elementary School for all grades. Worked closely with children following lesson plans provided by primary teachers . Health and Human Services - Woodlawn, Maryland 1983 to 1986

Secretary Lead secretary for the Office of the General Council. Responsible for legal briefs, office support, faxing, filing, answering phones e tc.. Technical Skills: Desktop Applications: MS Windows XP/Windows 7, MS Office 2003/2007 (Outlook, Pow erPoint, Word, Excel), Adobe Acrobat Reader, Internet Explorer, Firefox, Norton Antivirus and Efinesstri (Accounting Software) Education: AA, Administrative Secretarial Catonsville Community College 1986