You are on page 1of 2

EXECUTIVE SUMMARY 12 years of experience as a retail sales professional with a demonstrated track record of consistently combining sales and

management abilities with sound busin ess practices to position employers for long-term growth and profitability. Repu tation as a highly motivated self-starter with strong communication, persuasive presentation, negotiation, and sales closing skills. Proven abilities in custome r relationship retention, quickly achieving sales quotas, and utilizing a proact ive approach to problem solving. PROFESSIONAL BACKGROUND Store Manager - 2010 to Present PLS Check Cashers, Evergreen Park, IL. Completed all facets of retail store management including client relations, trai ning, scheduling, visual merchandising, sales, marketing, inventory control, emp loyee supervision, and acted as liaison between regional managers, account execu tives, staff, and other store locations. * Reviewed sales figures and prepared month, season, and year projections * Managed employee performance evaluations and incentive programs to increase em ployee productivity * Trained and mentored employees in daily job responsibilities Store Manager - 2006 to 2010 GameCrazy, Orland Park, IL. Implemented an effective sales plan. Trained, developed and motivated staff, for ecasted store sales, maintained budgetary controls, loss prevention, inventory c ontrol, and merchandising standards. * Trained in interviewing, counseling, and terminating employees. Maintained gue st relations, effectively handled guest complaints, reviewed budgeting reports, made adjustments in costs as needed, and prepared product displays * Reviewed sales figures and prepared month, season, and year projections * Enforced store and company standards, windows, displays, and fixtures Media Supervisor - 2005 to 2006 Best Buy, LAnsing, IL Developed a strong team environment encouraging a positive and motivated sales f orce. * Highly regarded for consistently achieving superior sales results through lead ership, planning, and effective implementations * Handled merchandise placement and presentation * Managed employee performance evaluations and incentive programs to increase em ployee productivity Store Manager - 2002 to 2005 GameStop, Merrionette Park, IL. Performed all aspects of managing a retail establishment including cashiering, c ustomer service, balancing daily deposits and completing paperwork; hiring, firi ng, and scheduling employees; and ordering stock * Implemented an effective sales plan. Trained, developed and motivated staff, f orecasted store sales, maintained budgetary controls, loss prevention, inventory control, and merchandising standards * Trained, developed, and promoted experienced and skilled employees into manage ment roles * Skilled motivator with a proven ability to build leading sales teams which con sistently achieve and exceed sales quotas EDUCATION H.S. Diploma, Math - 1986 St. Rita HS, Chicago, IL HONORS

* Manager of the Year, GameCrazy, Orland Park, IL 2009. Ranked 1 nationwide for highest sales in 2008. * Top Store, GameCrazy, Orland Park, IL. 2008. Turned around underachieving reta il facility, implementing changes that resulted in goal achievement for the 1st time in 13 months. MILITARY EDUCATION Certificate, Military Police - 1996 United States Army Military Police, Anniston, AL. GPA: 3.0, Major GPA: 3.0. Trained in Military Law Enforcement and local law enfo rcement. Receieved training in Radar Speed Enforcement. Supplied base security t o Fort Meade in Maryland between 1996-1997. Supplied base security to Darmstadt, Germany between 1997-1999. Served in Sarajevo, Bosnia in 1999.