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JAN PIVERAL, SPHR (817) 223-5528

jpd3b41a@westpost.net

HUMAN RESOURCES EXECUTIVE Highly experienced and accomplished Senior Human Resource Management Executive. A trusted advisor to executives, managers, internal groups, and external resourc es noted for developing and implementing the strategies that improve talent mana gement through hands-on leadership in recruiting and administration, performance management, employee development, and succession planning. A quick study in any product or service with a record of superior leadership in industries including healthcare, distribution, and energy products. A thought leader on managerial and organizational effectiveness with published a rticles on Employee Satisfaction and Mergers and Acquisitions in Public Entities . An expert in the development and refinement of strategic HR functions includin g payroll, front office administration, training, HIPAA and corporate compliance , medical records, employee relations, workers compensation, HRIS, recruitment a nd staffing, and management development. Adept in the development and management of operations and HR functions for healt hcare organizations with as many as 55 long-term health care facilities, acute c are hospitals, pharmacies and rehabilitation facilities in as many as 8 states. A proven corporate diplomat recognized and recruited to consistently deliver str ong, congenial, stable leadership in high-stress organizations challenged by org anizational turbulence and rapid change. CORE COMPETENCIES Change Management Project Management Restructuring Startups Turnarounds Str ategic Planning Team Leadership Compensation & Benefits Employee Relations Labor Relations R ecruiting Training Development Workforce Planning Policy Development PROFESSIONAL EXPERIENCE Voyager Healthcare, Fort Worth, TX 2008 2010 A large Hospice provider with 58 hospice locations and 10 home health offices em ploying 1600 professionals in states including Alabama, California, Colorado, Io wa, Kansas, Missouri, Texas. Vice President of Human Resources Served as a trusted advisor and strategic business partner to the executive team and the CEO. Drove development and delivery people strategies focused on improv ing service and program delivery in a highly fluid and rapidly changing market. Personally assessed and met the HR needs of a global organization in harmonious balance with the individual business objectives of each business. Spearheaded th e execution of talent development and management while closely managing the effo rts of 3 Human Resources Directors and a Corporate Director of Recruitment with down-line authority for 39 HR managers. Took the lead in a highly effective assimilation of 8 recently acquired compani es. Developed culture change initiative that enabled assimilation of culture, pr ocesses, and policies by 1600 employees in 7 states. Accelerated attainment of business objectives and elimination of barriers while provide fully integrated HR processes as a strategic partner to more than 70 ma nagers. Audited and Developed Human Resources departmental functions, policies, employee handbook, and processes. Championed deficiency-free and expedited certification of agencies while dramat ically improving billing cycle time and revenue generation. Personally researche d business certification requirements and developed over 100 Regulatory and Cert ification correlated job descriptions. Revitalized an operation that was hemorrhaging key personnel. Cut turnover from 110% to 60% by designing and implementing new hire orientation, reorganizing hi

ring processes, and providing management training. Saved an estimated $10 million in annual legal fees. Successfully facilitated a nd resolved more than 1000 employee relations conflicts prior to outside involve ment. Cut benefit costs 20% while paring employee premiums 15%. Negotiated benefit re newal from fully insured to self-funded plan while enhancing the quality of bene fit offerings. JAN PIVERAL, SPHR PAGE TWO

Piveral Consulting 2004 2008 A firm providing healthcare consulting as well as HR and operations leadership t o long-term nursing facilities. Managing Principal Directed all operations and service delivery of a long-term nursing facility wit h 250 employees. Drove the delivery of HR services while ensuring strict complia nce with all state regulations and company directives. Worked in close collabora tion with 10 department heads while developing and stewarding a budget of $25M. Played a key role in the development and implementation of the long-term goals a nd directions of the company while serving as the voice and the face of the orga nization in the community at large. Ensured recruitment and retention of qualit y, professional, service-oriented personnel while driving continuous improvement in the standard of care and service provided. Developed recruiting strategies t o staff hard to fill positions. Developed employee retention strategies to reduc e turnover. Completely eliminated HR related deficiencies by ensuring strict regulatory com pliance. Provided team building to achieve excellent person centered, regulatory , budgetary outcomes. Dramatically improved employee satisfaction. Developed and vetted the efforts o f 4 employee committees that enabled this achievement. Elevated the level of customer service. Fully engaged staff to resolve staff an d customer complaints before involvement from outside entities. Johnson Ellis Navarro MHMR, Cleburne TX 2002 2004 A governmental agency with 550 employees in 30 locations. Director of Human Resources Drove delivery of HR functions through a staff of 10 direct HR reports providing a wide variety of HR services. Services included payroll, switchboard operators , 24 hour crisis hotline, front Office and Administration, training, HIPAA and c orporate compliance, medical records, employee relations, workers compensation, HRIS, recruitment and staffing, management development. Provided leadership for numerous standing committees, including Board of Directors. Fueled improvement in benefit costs, HR service delivery, suicide prevention an d HIPAA compliance. o Cut benefit costs 20% while enhancing coverage. o Spearheaded a successful Spectrum HRIS implementation. o Personally staffed a 24 hour hot line call in for suicide prevention. o Developed and implemented HIPAA through-out organization and new legislation f or Corporate Compliance. Early career success in a series of increasingly responsible HR management roles including Vice President of Administration and Human Resources for organization s including Home Care Therapy Resources, Federation of State Medical Boards, Mar iner Health Care, Baker Hughes Mining Tools and Sherwin Williams Distribution Ce nter. Drove delivery of HR services in both union and nonunion environments with as ma ny as 5000 employees. Played a key role in the start-up or development of operations and HR functions for Home Care Therapy Resources, Federation of State Medical Boards, Mariner Hea

lth Care, and Baker Hughes Mining Tools. Developed and implemented union free strategies as well as an OFCCP affirmative action plan that reduced a $1 million fine to zero. Personally developed new rec ruiting and staffing strategies as well as new performance and promotion policie s and processes that enabled this achievement at the Sherwin Williams Distributi on Center. EDUCATION & CERTIFICATIONS MS, Human Resources-MBA, University of Texas, Arlington, Texas BBS, Business and Accounting, University of Texas, Arlington, TX Senior Professional in Human Resources (SPHR), Society for Human Resource Manage ment (SHRM) TECHNICAL SAP, PeopleSoft, IV, Spectrum, Ceridian, ADP, ABRA computer HRIS systems. Access , Power Point, Excel, Word