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Caryn Cox 1796 Mimosa Trail Florence, ky 41042 Cellular 859-803-0066 ccbe4576@westpost.

net CAREER SUMMARY Experienced, motivated individual with over twelve progressive years in retail m anagement and operations. Possess strong leadership, problem solving and commun ications skills. Add on a "Can-Do" Attitude with attention to detail and a sen se of urgency. EDUCATION Bachelor of Science, Recreation and Park Administration - 1995 Eastern Kentucky University, Richmond, KY MANAGEMENT EXPERIENCE Shift Manager/Co-Manager - 2005 to 2010 Walmart, Cincinnati, OH * Assist in managing overall operations of a Supercenter with sales of approxima tely $60 million. * Supervise a team of eight Assistant Managers and approximately 300 hourly asso ciates. * Enhance total customer shopping experience by managing instock, competitive pr icing, cleanliness, and friendly associates. * Lead management team to control expenses to achieve sales and profit goals. * Monitor processes through scorecards to identify staffing needs and cashier ut ilization at the registers. React to opportunities and correct in timely manner to achieve high scores. * Monitor processes through scorecards to identify staffing needs and inventory flow to salesfloor. React to opportunities and correct in timely manner to achi eve high scores. * Ensures hourly associates and management comply with Company policies and proc edures. * Listens to and resolves customer complaints regarding service, product, and pe rsonnel. * Ensures effective associate performance by training and developing, mentoring, giving constructive feedback and performance evaluations. Assistant Store Manager - 2003 to 2005 Walmart, Aurora, IN * Managed a team in assigned area that included Garden Center, Toys, Hardware, A utomotives, Sporting Goods through a full year of seasons. * Planned and executed successful layouts/floorplans each season in assigned are a. * Featured volume producing, seasonally correct merchandise and encouraged assoc iates to have fun with it. * Listens to and resolves customer complaints regarding service, product, and pe rsonnel. * Ensures effective associate performance by training and developing, mentoring, giving constructive feedback and performance evaluations. * Recruited, hired, and directed associates to meet the needs of assigned area. Assistant Store Manager - 2001 to 2003 Walmart, Florence, KY * Managed a team in assigned area of apparel for a year and a team on overnights for a year. * Planned and executed successful layouts/floorplans each season in assigned are

a. * Featured volume producing, seasonally correct merchandise and encouraged assoc iates to have fun with it. * Listens to and resolves customer complaints regarding service, product, and pe rsonnel. * Ensures effective associate performance by training and developing, mentoring, giving constructive feedback and performance evaluations. * Recruited, hired, and directed associates to meet the needs of assigned area. Assistant Store Manager - 2000 to 2001 Walmart, Bedford, IN * Managed a team in assigned area of Apparel through Holiday Season for first th ree months out of training program. * Listens to and resolves customer complaints regarding service, product, and pe rsonnel. Assistant Manager in Training - 2000 to 2000 Walmart, Jasper, IN Followed the on-hands training program designed by the company to become a succe ssful Assistant Manager. Accounting Office Associate - 1999 to 2000 Walmart, Owensboro, KY Responsible for the cash flow into the Accounting Office. * Input cash, credit cards, coupons into the system. * Balanced the cash in the Accounting Office. * Created deposits to go to the bank each day. * Prepared next days money to go into the registers. Third Shift Stocker - 1998 to 1999 Walmart, Owensboro, KY Responsible for the stocking and appearance of the Health and Beauty Department. * Stocked the shelves with freight that came in daily. * Maintained seasonally correct features in the department by filling and/or cha nging out. * Maintained appearance by straightening the shelves, dusting and cleaning. ADDITIONAL EXPERIENCE Trainer for Assistant Managers in Training for the District - 2004 Walmart, Aurora, IN VOLUNTEER Volunteer/Leader - 2009 Walmart, Cincinnati, OH Initiated and led a team of approximately 25 associates to "Clean a Park" in our community.