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JOHN V. SUCCAROTTE 44 Railroad Avenue, Bethpage * New York 11714 516.935.0852 (Res.) a 516.860.

9704 (Cell) *

Information Technology Executive experienced in Telecommunications, Facilities and IT environments. Expertise in strategic planning, project management, research & development, problem solving, and vendor management. Very Knowledgeable of carrier facilities, computer / technical operations, telecommunications, data center operations, and construction management. Development of processes and procedures for the coordination of all technical requirements supporting the demand of a rapidly growing company with 40 locations opening, closing or moving monthly.

A decisive, results-oriented leader with a proven record of increasing productivity and top-level performance while maintaining a cost effective business structure. A strong ability to merge innovative technology with a company's business strategies through a service based architecture.

PROFESSIONAL STRENGTHS * Project Management * Contract Negotiations * Strategic Business Planning * Presenter and Communicator * Infrastructure Design * Technology Architecture & Integration * Customer Service Focus * Vendor Management * Cost Benefit Analysis *




Responsible for all Telecom systems, outside Telecom JP MORGAN CHASE, NEW YORK, NEW YORK _1997 TO 2003_ _FIELD PROJECT MANAGER & LEAD ARCHITECT_

Project Manager for complete cabling infrastructure implementation consisting of over 50 floors of voice/data, and multi mode fiber for JP Morgan Chase world headquarters. * Worked directly with JP Morgan Chase implementation staff performing site surveys for all major installations in several Manhattan branches * Supervise and monitor several technicians daily workload ensuring projects are performed in a timely fashion * Involved with Y2K planning and upgrades for JP Morgan Chase corporate and multiple customer accounts resulting in no major interruption of service. * Perform moves, adds and changes for Definity G3, System 75, Partner ACS, Merlin Legend, Meridian Key Systems * Lead Project Manager for all Alcatel PCX installations including 10 switch VOIP install for Carteret School District, Carteret, New Jersey and 280 user install for The New York Times * Lead Project Manager for major VOIP installation of Syosset school district consisting of 1,000+ IP endpoint rollout.


_Software_: Windows XP, Windows Server, Citrix, MS Office, Crystal Reports, Heat, MS Share point, Windows Server Update Services, all Telephony related peripherals

_Networking, Systems & Telecommunications Technologies_:_ _TCP/IP, VPN, ACD and IVR, Inter-tel Axxess, Avaya G3R, Lucent Supervisor, Inter-tel Call Center suite, Concerto Predictive Dialer, Alcatel Omni PCX, Cisco Call Manager Express, Nortel Small Key systems (Norstar), Lucent Partner, Legend, TDI predictive dialer, Encore/Wygant Recording system.


University of Delaware, 1992, Inter-Tel Axxess Basic course for technicians, Inter-tel Axxess Advanced course for technicians, Inter-tel Advanced Call Center course for technicians, Tele-manage Billing training, Alcatel Advanced Call Center Certification, Alcatel Basic Call Center certification, Alcatel Qualified Field Professional certification, Avaya Basic administration, Avaya G3R Advanced course for technicians, Vertical Networks certification for installation of all Instant Office switches, Navy Course: A-623-0105, Interior Communications (IC) Electrician Class A, Basic Shipboard Electricity and Electronics School (BSEE)