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BOB CRONIN Email: bcd359d4@westpost.

net Telephone: (720) 231-5076 SUMMARY Accomplished Web Software Engineer specializing in Microsoft technologies with p roven leadership, communication, and organizational capabilities seeks a positio n as a solutions architect/developer in a company dedicated to making a positive impact where innovation, creativity, and achievement are valued. PROFESSIONAL WORK EXPERIENCE Visa Inc. - Highlands Ranch, CO (1986 - Present) Web Engineer Held positions of increased responsibility over a 24 year tenure that have provi ded significant experience in a wide variety of areas such as software design an d development, management, customer service, and computer and network operations . Highlights include: * 14 years of professional experience in software application development focuse d on architecting and developing multi-tier web and client/server enterprise lev el applications utilizing the following tools and technologies: ASP.NET, C#, ADO /ADO.NET, Visual Studio 2003/2005/2008, Team Foundation Server (TFS), VB.NET, Vi sual Basic 6.0, HTML, XML, CSS, JavaScript, VBScript, SQL Server 2005/2008, and Lotus Notes. * Experienced in all aspects of software development life cycle, including requi rements analysis, estimation, functional and technical design, coding, integrati on testing, bug fixing, and build and deployment. * Experienced with object-oriented programming in web and Windows forms applicat ions and ASP.NET web services. * Led design and development teams that implemented Visa's Prepaid Card consumer web application (, an enterprise application supp orting hundreds of client web sites and thousands of end users using a single sh ared code base. Responsible for continued oversight of overall technical archite cture including implementation of a Model-View-Controller pattern, multi-languag e capabilities, multi-browser support and adherence to Web Content Accessibility Guidelines (WCAG) and Section 508 compliance. * Streamlined development efforts by establishing consistent development approac hes, advancing component reuse, improving processes, and promoting collaboration across development teams. Specific examples include facilitating the migration of existing .NET applications to a common architecture, automating builds using Team Foundation Build/Cruise Control.NET/NAnt, creating common components for l ogging and error handling, implementing an improved estimation process, establis hing organizational code branching and merging strategies, documenting coding st andards, and standardizing design document templates. * Designed and developed office automation applications that helped improve cust omer service ratings to the highest levels in company history. * Authored functional and technical design documentation for software applicatio ns. * Developed training materials for software applications and conducted classroom training sessions for end users.

* Received Visa's highest customer service award for directing the design, devel opment, and implementation of a client-server based Customer Profile System. * Managed budgets and kept expenses under budget every year as a manager (5 year s). * Mentored and assisted staff with performance and career development. PSI International - Falls Church, VA (1985 - 1986) Communications Specialist * Maintained availability of the U.S. Customs Service national computer network supporting field agents. ARINC Research Corp. - Washington, DC (1985) Associate Engineer * Developed a plan to transition the National Airspace System to a packet-switch ed network. * Evaluated technical system specifications. Visa USA - McLean, VA (1983 - 1984) Network Technician * Maintained availability of Visa's transaction processing systems. * Instrumental in redesigning the operations center facility. Control Video Corp. - Vienna, VA (1983) Network Controller * Installed and maintained packet-switched network equipment. United States Air Force - Washington, DC (1979 - 1983) Shift Supervisor * Supervised operations for the Pentagon's secure voice and data network. * Trained new staff in all aspects of operations. EDUCATION & PROFESSIONAL DEVELOPMENT Master of Arts in Curriculum and Instruction (2007), Colorado Christian Universi ty, Lakewood, CO (GPA: 3.9) Bachelor of Science in Organizational Management (2003), Colorado Christian Univ ersity, Lakewood, CO (GPA: 4.0) Microsoft Certified Application Developer (2004), Microsoft Corporation Customized Skill Building (Communication and Presentation Skills) (1997), Decker Communications, Inc. Total Time Management (1996), American Management Association Criticism and Discipline Skills for Managers (1995), American Management Associa tion Employee Performance Evaluations (1995), American Management Association Interviewing People (1995), American Management Association

High Speed Data Systems (160 Hours) (1981), Community College of the Air Force, Lackland AFB, TX (Honor Graduate) Telecommunications System Control Specialist Course (744 Hours) (1980) Community College of the Air Force, Lackland AFB, TX TECHNOLOGICAL & OTHER SKILLS * Familiar with the following additional technologies: Joomla CMS, PHP, MySQL, R egular Expressions. * Project and resource allocation planning for software development projects. * Proficient using Microsoft Word, Excel, PowerPoint, Access, Visio, Outlook. * Taught Computer Information Systems classes at Colorado Christian University f or the past 2 years. * Learned the Joomla Content Management System and used it to create a web site for a non-profit serving the people of Haiti.