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RICHARD DECOS 912 W KIRBY ST TAMPA, FL 33604 US Phone: 813-629-7940 Alt Phone: 813-932-2328 Objective To obtain a position in sales or sales management were I can use my skills and k nowledge that I have acquired over twenty two year career Ability Summary Knowledge of: a Microsoft Office Suite a Production and Processing a Administration and Management a Customer and Personal Service a Critical Thinking a Time Management a Making Decisions and Solving Problems a Coordinating the Work and Activities of Others a Guiding, Directing, and Motivating Subordinates Awards and Honors 2006 to 2009 Presidents' Club Member based on sales and production 2007 to 2008 Awarded National Sales Supervisor of the year based on Sales and Production In 2007 I created a 'Talent Search Manual' to find and employee the best and sk illed personnel for better results in Sales and Productivity. This Manual was di stributed to all supervisors, managers and directors with in six call centers. A lso distributed to Human Resources Department Employment History FRONTLINE LEADER 02/2000 - 08/2010 HUMANA INSURANCE COM Tampa, FL a Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current product ion estimates and outputs a Plan and establish work schedules, assignments, and production sequences to me et production goals a Confer with management or subordinates to resolve worker problems, complaints, or grievances Senior Life & Health Agent 01/1997 - 01/2000 AAA Aouto Club Tampa, FL a Interview prospective clients to obtain data about their financial resources a nd needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. a Sell various types of insurance policies to businesses and individuals on beha lf of insurance companies, including automobile, fire, life, property, medical a nd dental insurance or specialized policies such as marine, farm/crop, and medic al malpractice. a Call on policyholders to deliver and explain policy, to analyze insurance prog ram and suggest additions or changes, or to change beneficiaries. a Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. a Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms. a Customize insurance programs to suit individual customers, often covering a va riety of risks.

Education and Trainings Completion Date Issuing Institution Qualification Course of Study 06/1970 Hillsborough Comunity College Associates Degree Bussiness Administration References Available on Request