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Pamela S.

Bourgault- Schilter
(360) 490-2726 E-mail: psd6eac2@westpost.net a" 491 E Eagle Ridge Drive, Shelton
, WA 98584
Experienced HR Consultant with 10 years of diverse experience within the HR aren
a;
bringing proven customer skills and a broad knowledge of HR issues and best prac
tices.
Human Resource Consultant Dept. of DSHS
Supervisor: Cindy Hadfield- 664-6273 2/07-02/10-Rif

Labor Relations Unit:


* Track, monitor and research incoming grievances in HRMS.
* Maintain/update grievance and step 1-2- 3 (arbitration) logs.
* Pull and manipulate statistical reports for GMAP and other projects.
* Work closely the Union regarding Grievance Resolution Panel (GRP) meetings and
DSHS training.
* Coordinate monthly GRP meetings and materials.
* Act as backup for the HRC2 a" provide support to Office Chief; maintain Demand
s to Bargain and Unfair Labor Practice logs and meetings.
* Provide administrative support to the Labor Relations Administrator and LRU st
aff.
Human Resource Consultant 3 Dept. of DSHS
Supervisor: Cindy Hadfield 1/2007 a"
1/08
Office of Organization Employee Development:
* Provide administrative support to the Training Administrator.
* Respond to internal/external inquires related to complex training issues.
* Schedule training classes and update/maintain training calendar.
* Generate training reports through the training database (Pathlore) and access
information in PAY1.
* Assist in facilitating training for DSHS staff.
* Create and prepare training agendas and material using WORD, EXCEL etc.
* Provide fiscal data to the budget office monthly.
* Update and maintain OOED intranet web pages.
Human Resource Consultant 1 Dept. of DSHS
Supervisor: Michael South 1/2008 a" 2-/09
E-Recruiting Security Administrator:
* Re-set passwords for Employee Self-Service and E-recruiting.
* Assisted customers with logging in and navigating in E-Recruiting to set up th
eir profile.
* I kept up the statewide website for DSHS.

Human Resource Consultant 1 Dept. of DSHS


Supervisor: Manny Bosser 3/05 a" 9/05
HR Generalist:
* Review personnel transaction paperwork submitted for accuracy.
* Provide managers, employees, and other HR professionals with assistance and gu
idance in the resolution of HR issues.
* Keyed employee and position actions into Pay 1 system.
Human Resource Consultant Assistant Dept. of Transportation
Supervisor: Cindy Hadfield (now at DOP)-(360) 664-6273
5/2003 a" 3/2005
Temporary Pool a" Admin Support
* Input labor hours and leave of office employees.
* Complete payment vouchers for services within accounting system database.
* HR Generalist duties while HRC3 permanent staff was on vacation for 6 weeks.
Human Resource Consultant Assistant Dept. of Transp
ortation
Supervisor: Dave Acree/David Supensky (360) 705-7061 8/1996 a" 11/2000
Program Assistant:
* Set up, reviewed and tracked all budget work orders for program.
* Completed payment vouchers and field orders for services.
* Processed Request for Proposal (RFPas). Set up contracts with vendors to provi
de training.
* Identify training needs of employees through needs assessment.
* Paid vendors using DOT accounting system TRAINS.
* Set up classes, registered employees for classes and input class rosters using
DOT internal training system (ATMS) and Dept. of Personnelas HRDIS training sys
tem.
* Arranged for audio/visual needs for classes and meetings.
* Assessed the effectiveness of class material and instructors through customer
feedback from employees and personal class observation, implemented changes acco
rdingly.
Education
1984 Shelton High School General
1986 Washington State University Dental Assisting Program-Wo
rk Pro.
1989-1992 Evergreen State College Computer Classes thru DOT
Classes Taken
Government, Mgmt, Cost and Statistical Acctg Quality Awareness
Task Certifier/ Trainer Budgetary and Account Management
Requisition and Inventory Management Supply and Equipment Management
Principles of Marketing, Mgmt, Supervision, Leadership
Volunteer Work
Catholic Church / Combined Fund Drive Shelton Hisstorical Days
Shelton Oyster Fest 4-H Leader

Pamela S. Bourgault
(360) 490-6791 E-mail: psd6eac2@westpost.net a" 491 E Eagle Ridge Drive Shelton,
WA 98584

REFERENCES:
Ellen Bradley- Mak
City of Kent
Human Resource Office Manager
Kent, WA
253-856-5297
Cindy Hadfield
Department of Personnel
Recruitment Supervisor
Olympia, WA
360-664-6273
Mike Branchini
Bates Technical College
Program Manager
253-573-4609
Gene Strozyk
Red Apple
360-426-3359

If you want more references, please let me know and I will send them to you.